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Financial Aid Counselor II

University of Houston - Downtown, Houston, TX, United States


Department : Financial Aid

Salary : $43,001 - $47,428

Job Summary The Financial Aid Counselor II assists prospective and current students with all matters related to acquiring and maintaining financial aid.

Duties

Completes the verification process for students; verifies that the information provided on FAFSA correctly reflects the information on the IRS Tax Transcript

Reviews each ISIR file to determine if it needs to be loaded into PeopleSoft for review

Reviews student Satisfactory Academic Plan appeals

Determines if progress has been made

Suspends students and removes aid if no progress is made

Liaises with students as necessary via email, phone, or in-person to keep them up-to-date with their status

Runs reports and queries

Marginal Duties

Performs all other duties as assigned

Supervisory Responsibilities Direct Reports

None

Delegation of Work

N/A

Supervision Given

N/A

Qualifications Required Education

Bachelor's degree

Required Experience

Minimum of three (3) years of related job experience

License/Certification

None required

Preferred Qualifications

None

Knowledge, Skills and Abilities Knowledge

Understanding of federal and state regulations that govern financial aid eligibility in higher education, and the related trends, issues, and accepted practices

Knowledge of relevant Department of Education websites, including COD, NSLDS, and FAA Access

Skills

Good technical skills, including proficiency in MS Office and PeopleSoft; strong analytical and problem‑solving skills

Excellent interpersonal and communication skills

Abilities

Ability to use independent judgment

Ability to multitask

Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

Work Location and Physical Demands Primary Work Location

Works in an office environment

Physical Demands

Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements

Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks

Must have precise hand‑eye coordination and the ability to identify and distinguish colors

Must have the ability to move items of up to 15lbs

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.

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