Salesforce Developer - INTL Brazil
Insight Global, New York, NY, United States
A New York-based hospital is seeking an experienced Salesforce Developer to build and enhance solutions across clinical operations, patient engagement, and service workflows. This role focuses on Salesforce development, AI/Agentforce, and telephony integrations.
Day-to-Day Responsibilities Include: • Develop Apex, LWC, Aura, and integrations using REST/SOAP • Configure and support Service Cloud Voice, CTI, and OmniChannel • Build AI-driven automation using Agentforce, Flows, and custom actions • Optimize performance of AI agents, intents, and data models • Collaborate with Agile/Scrum teams and maintain documentation
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience • Strong Apex, LWC, SOQL/SOSL, and Salesforce platform expertise • Handson experience with Service Cloud Voice and Amazon Connect • Agentforce development and prompt engineering experience • Data Cloud and custom action development • SFDX, Git, and CI/CD (Copado/Gearset/Jenkins) • Salesforce Platform Developer I & II 3+ years Salesforce development + 6-12 months voice/AI experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Day-to-Day Responsibilities Include: • Develop Apex, LWC, Aura, and integrations using REST/SOAP • Configure and support Service Cloud Voice, CTI, and OmniChannel • Build AI-driven automation using Agentforce, Flows, and custom actions • Optimize performance of AI agents, intents, and data models • Collaborate with Agile/Scrum teams and maintain documentation
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience • Strong Apex, LWC, SOQL/SOSL, and Salesforce platform expertise • Handson experience with Service Cloud Voice and Amazon Connect • Agentforce development and prompt engineering experience • Data Cloud and custom action development • SFDX, Git, and CI/CD (Copado/Gearset/Jenkins) • Salesforce Platform Developer I & II 3+ years Salesforce development + 6-12 months voice/AI experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.