Growth Product Manager, Monetization & Billing
Intelligems, New York, NY, United States
There are millions of e-commerce businesses around the world, and the industry is growing each year, yet achieving profitability has never been harder. Costs are rising, it’s trickier to acquire customers, and it's critical to run with lean teams. As a result, the vast majority of brands guess about things like how to price their products, what discounts to offer, whether to charge for shipping, and what content they should show on the site, leaving 6–10% of potential profit on the table.
Intelligems is a profit growth platform that helps these entrepreneurs succeed by uncovering that profit. Our platform provides e-commerce merchants with a wide range of A/B testing and personalization tools to help them understand their data, run experiments, and price dynamically. We’re taking technology that has previously been available only to the Amazons and Ubers of the world, and making it available to e-commerce stores of any size.
We have excellent traction: we’re working with over 2,000 brands and have access to more than $10B of transaction and shopping session data. As we enter scaling mode, we are looking for highly talented individuals to join us and help us continue to scale efficiently. We have an extremely high-performing team, with a collaborative culture of low-ego + high-IQ people. Our people are our strongest asset, and we hold a very high bar.
We're backed by Stage 2 Ventures, Vinyl Capital, Matchstick Ventures, Techstars, and the founders of companies like Klaviyo and Postscript, and have raised >$11M to date.
The Role We're looking for a product manager to architect the next generation of Intelligems’ revenue engine. You'll own the implementation and execution of our full monetization lifecycle, from how we package and price our product to how customers pay, upgrade, and expand over time.
This is a deeply cross-functional role at the intersection of engineering, sales, partnerships, product growth, finance, and customer experience. You’ll be responsible for owning trials, paywalls, in-product upgrade moments, plan comparisons, expansion paths, downgrades, and renewals. At the same time, you'll ensure our billing platform scales to support increasingly complex subscription models, partnership structures, and financial workflows.
This role requires someone who can think holistically about the business, operate comfortably across multiple stakeholder groups, and translate both strategic vision and tactical sales requirements into scalable, reliable product experiences. You will bridge the gap between high-level strategy and relentless execution.
What You’ll Do Drive monetization strategy and outcomes
Define and execute the monetization roadmap, owning the strategic levers that drive revenue expansion: packaging, pricing models, subscription tiers, bundles, and cross-sell/upsell logic
Design and optimize in-product moments that accelerate upgrades — paywalls, plan comparisons, trial flows, and expansion paths — reducing friction and increasing conversion
Model pricing impacts, validate hypotheses, and challenge assumptions using data and experimentation in close partnership with Finance, RevOps, and Data & Analytics
Champion the use of AI tools to make the team more efficient and data-driven in its daily work
Own the billing system and payments infrastructure
Define the product strategy and roadmap for Intelligems' billing platform, spanning subscription management, payment processing, refunds and invoicing
Own and optimize the end-to-end payment and billing experience, including checkout flows and recurring billing experiences
Design and deliver scalable billing flows that support diverse pricing models, partnership arrangements (e.g., revenue shares, reseller agreements)
Bridge engineering and sales operations
Serve as the connector between technical execution and business financial goals, translating sales and partnership requirements into clear, complete functional specifications
Proactively identify edge cases, missing requirements, and workflow gaps before features are built
Develop deep expertise in our billing system's architecture to anticipate how new features interact with existing functionality
Create documentation, SOPs, and training materials that enable Sales and Customer Success teams to effectively manage billing and monetization scenarios at scale
Ensure financial accuracy and operational excellence
Collaborate with Finance to ensure billing data integrity, accurate revenue recognition, and seamless reconciliation
Implement guardrails, validation logic, and error handling to prevent billing mistakes that could impact customer trust or financial reporting
Navigate compliance requirements, such as tax regulations, and translate them into product features and platform safeguards
What You Bring Required Experience & Skills
Strong technical aptitude: you can understand system architecture, data flows, API integrations, and complex billing logic. You don't need to code, but you can hold detailed technical conversations with engineers and anticipate technical implications of product decisions
Systems thinker with a holistic business sense: you operate cross-functionally, hold complex interconnected systems in your head, and understand how monetization decisions ripple across product, finance, sales, and customer experience
Experience with subscription business models: you understand MRR, expansion revenue, churn, cohort analysis, and how packaging and billing decisions drive these metrics
AI-curious: you may not be an AI engineer, but you're eager to leverage AI tools to accelerate workflows and make the team more data-driven
Ideal Background
3+ years of product management experience, with meaningful time spent on monetization, billing systems, payments, or subscription management in a SaaS environment
Experience working closely with sales teams or in sales/partnerships roles: you understand how sales operates, what they need to close deals, and how to translate their requirements into scalable product features
Experience at a high-growth SaaS company, especially one serving SMB customers or operating on Shopify
Background in consulting, revenue operations, or finance — people who think about the business holistically, manage multiple stakeholders well, and bring structured problem-solving to ambiguous situations tend to thrive here
Familiarity with partnership or reseller billing models (revenue shares, co-selling arrangements)
Experience enabling growth motions through product: upsells, trials, upgrade paths, and reactivation campaigns
Bonus: deep hands‑on experience with e-commerce billing platforms (Stripe, Shopify, WooCommerce, or similar)
Key Attributes
Monetization-minded: you think about packaging, pricing, and expansion as strategic levers, not just operational tasks
Detail-oriented: you catch edge cases, ask clarifying questions, and ensure requirements are complete before engineering starts building
Proactive problem-solver: you identify issues before they become crises and think several steps ahead
Strong communicator: you can explain complex billing and monetization concepts to non-technical stakeholders and translate business needs into technical requirements
Customer-focused: you understand that billing and upgrade experiences directly impact customer trust and retention
Pragmatic: you balance perfectionism with speed, knowing when to ship quickly and when to invest in getting it right
What’s Offered
Competitive salary and equity packages
Medical, dental, and vision insurance
401k + match
Flexible PTO policy
Parental leave
$ to spend quarterly with our growing list of brands
WFH setup stipend
Laptop provided
Team meetups and events
Intelligems is a remote-first company with 4 offices (NYC, Denver, Boston, and Chicago), but please note that some travel may be required.
All Intelligems interviews are transcribed by an AI notetaker.
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Intelligems is a profit growth platform that helps these entrepreneurs succeed by uncovering that profit. Our platform provides e-commerce merchants with a wide range of A/B testing and personalization tools to help them understand their data, run experiments, and price dynamically. We’re taking technology that has previously been available only to the Amazons and Ubers of the world, and making it available to e-commerce stores of any size.
We have excellent traction: we’re working with over 2,000 brands and have access to more than $10B of transaction and shopping session data. As we enter scaling mode, we are looking for highly talented individuals to join us and help us continue to scale efficiently. We have an extremely high-performing team, with a collaborative culture of low-ego + high-IQ people. Our people are our strongest asset, and we hold a very high bar.
We're backed by Stage 2 Ventures, Vinyl Capital, Matchstick Ventures, Techstars, and the founders of companies like Klaviyo and Postscript, and have raised >$11M to date.
The Role We're looking for a product manager to architect the next generation of Intelligems’ revenue engine. You'll own the implementation and execution of our full monetization lifecycle, from how we package and price our product to how customers pay, upgrade, and expand over time.
This is a deeply cross-functional role at the intersection of engineering, sales, partnerships, product growth, finance, and customer experience. You’ll be responsible for owning trials, paywalls, in-product upgrade moments, plan comparisons, expansion paths, downgrades, and renewals. At the same time, you'll ensure our billing platform scales to support increasingly complex subscription models, partnership structures, and financial workflows.
This role requires someone who can think holistically about the business, operate comfortably across multiple stakeholder groups, and translate both strategic vision and tactical sales requirements into scalable, reliable product experiences. You will bridge the gap between high-level strategy and relentless execution.
What You’ll Do Drive monetization strategy and outcomes
Define and execute the monetization roadmap, owning the strategic levers that drive revenue expansion: packaging, pricing models, subscription tiers, bundles, and cross-sell/upsell logic
Design and optimize in-product moments that accelerate upgrades — paywalls, plan comparisons, trial flows, and expansion paths — reducing friction and increasing conversion
Model pricing impacts, validate hypotheses, and challenge assumptions using data and experimentation in close partnership with Finance, RevOps, and Data & Analytics
Champion the use of AI tools to make the team more efficient and data-driven in its daily work
Own the billing system and payments infrastructure
Define the product strategy and roadmap for Intelligems' billing platform, spanning subscription management, payment processing, refunds and invoicing
Own and optimize the end-to-end payment and billing experience, including checkout flows and recurring billing experiences
Design and deliver scalable billing flows that support diverse pricing models, partnership arrangements (e.g., revenue shares, reseller agreements)
Bridge engineering and sales operations
Serve as the connector between technical execution and business financial goals, translating sales and partnership requirements into clear, complete functional specifications
Proactively identify edge cases, missing requirements, and workflow gaps before features are built
Develop deep expertise in our billing system's architecture to anticipate how new features interact with existing functionality
Create documentation, SOPs, and training materials that enable Sales and Customer Success teams to effectively manage billing and monetization scenarios at scale
Ensure financial accuracy and operational excellence
Collaborate with Finance to ensure billing data integrity, accurate revenue recognition, and seamless reconciliation
Implement guardrails, validation logic, and error handling to prevent billing mistakes that could impact customer trust or financial reporting
Navigate compliance requirements, such as tax regulations, and translate them into product features and platform safeguards
What You Bring Required Experience & Skills
Strong technical aptitude: you can understand system architecture, data flows, API integrations, and complex billing logic. You don't need to code, but you can hold detailed technical conversations with engineers and anticipate technical implications of product decisions
Systems thinker with a holistic business sense: you operate cross-functionally, hold complex interconnected systems in your head, and understand how monetization decisions ripple across product, finance, sales, and customer experience
Experience with subscription business models: you understand MRR, expansion revenue, churn, cohort analysis, and how packaging and billing decisions drive these metrics
AI-curious: you may not be an AI engineer, but you're eager to leverage AI tools to accelerate workflows and make the team more data-driven
Ideal Background
3+ years of product management experience, with meaningful time spent on monetization, billing systems, payments, or subscription management in a SaaS environment
Experience working closely with sales teams or in sales/partnerships roles: you understand how sales operates, what they need to close deals, and how to translate their requirements into scalable product features
Experience at a high-growth SaaS company, especially one serving SMB customers or operating on Shopify
Background in consulting, revenue operations, or finance — people who think about the business holistically, manage multiple stakeholders well, and bring structured problem-solving to ambiguous situations tend to thrive here
Familiarity with partnership or reseller billing models (revenue shares, co-selling arrangements)
Experience enabling growth motions through product: upsells, trials, upgrade paths, and reactivation campaigns
Bonus: deep hands‑on experience with e-commerce billing platforms (Stripe, Shopify, WooCommerce, or similar)
Key Attributes
Monetization-minded: you think about packaging, pricing, and expansion as strategic levers, not just operational tasks
Detail-oriented: you catch edge cases, ask clarifying questions, and ensure requirements are complete before engineering starts building
Proactive problem-solver: you identify issues before they become crises and think several steps ahead
Strong communicator: you can explain complex billing and monetization concepts to non-technical stakeholders and translate business needs into technical requirements
Customer-focused: you understand that billing and upgrade experiences directly impact customer trust and retention
Pragmatic: you balance perfectionism with speed, knowing when to ship quickly and when to invest in getting it right
What’s Offered
Competitive salary and equity packages
Medical, dental, and vision insurance
401k + match
Flexible PTO policy
Parental leave
$ to spend quarterly with our growing list of brands
WFH setup stipend
Laptop provided
Team meetups and events
Intelligems is a remote-first company with 4 offices (NYC, Denver, Boston, and Chicago), but please note that some travel may be required.
All Intelligems interviews are transcribed by an AI notetaker.
#J-18808-Ljbffr