Community Association Manager
Draper Enterprises Inc, Santa Rosa, CA, United States
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
ABOUT US: Premier Property Services, Inc., specializes in homeowners’ association (HOA) management, delivering service excellence through administrative and operational support. We assist HOA Board of Directors (BOD) members and community owners to ensure smooth governance, compliance, and association management. We are seeking a highly organized, proactive Community Manager to join our management team and oversee a portfolio of community associations.
POSITION SUMMARY: The Community Manager provides leadership, operational management, and administrative support to HOA Board of Directors, vendors, and homeowners. This role ensures smooth day-to-day operations, compliance with community governing documents, financial oversight, and vendor coordination.
Our ideal candidate thrives in a fast-paced environment, demonstrates exceptional communication and problem-solving skills, and excels in balancing administrative precision with operational execution. This position requires both office and field work, including regular on-site inspections and in-person Board meetings. Experience in HOA management, real estate, or property management is highly preferred.
KEY RESPONSIBILITIES: Board and Community Governance: Act as a primary liaison between Boards of Directors, vendors, homeowners, and internal teams.
Prepare, distribute, and present Board Meeting agendas, packets, and minutes.
Guide Boards on governance compliance, enforcement of CC&Rs, and operational strategy.
Support Boards with project management, rule enforcement, and community planning.
Attend Board Meetings (including Executive and General Sessions) and facilitate discussions professionally.
Financial Oversight: Work closely with the accounting team to monitor association budgets, expenses, and reserves.
Assist in the development of annual budgets and financial planning strategies.
Review and approve vendor invoices; track and manage community expenditures.
Vendor Management: Coordinate and manage contractor and vendor relationships, including bid solicitation and performance oversight.
Conduct regular community inspections to ensure vendor service levels and compliance standards are maintained.
Facilitate service requests, repairs, and capital improvement projects as directed by Boards.
Community Compliance and Services: Oversee enforcement of community rules and regulations.
Manage homeowner communications, service requests, and compliance notices.
Conduct site visits to monitor community standards, project progress, and rule adherence.
Administrative Support: Maintain organized records for each assigned community including meeting minutes, contracts, insurance certificates, and compliance documentation.
Coordinate community mailings, announcements, and homeowner notifications.
Update and maintain records within HOA management software (CINC/WebAxis preferred).
QUALIFICATIONS: Experience: 1–2 years of relevant HOA or property management experience preferred.
Strong background in customer service, vendor management, governance compliance, and community operations.
Skills: Highly organized with the ability to manage multiple priorities, projects, and communities.
Strong time management, strategic thinking, and decision-making skills.
Proactive, adaptable, and solutions-oriented in a dynamic environment.
Technology: Highly proficient in Microsoft 365, including Outlook, Excel, and Teams for scheduling, budgeting, and communications.
Proficient in HOA-specific software such as CINC (preferred) or WebAxis.
Comfortable using cloud-based project management and compliance tracking tools.
Communication: Exceptional verbal and written communication skills required for Board presentations, homeowner correspondence, and vendor coordination.
Professionalism, discretion, and diplomacy in handling confidential community matters.
Physical Requirements: Frequent sitting, standing, walking, driving, and computer use throughout the workday.
Conducting regular on-site community inspections (walking/driving tours required).
Occasional lifting and carrying of office materials, documents, and supplies (up to 25 lbs).
Ability to navigate office and community environments for inspections, meetings, and document handling.
BENEFITS & PERKS:
Competitive salary based on experience.
Comprehensive medical, dental, and vision insurance (shared cost).
401(k) retirement plan with company matching.
Paid time off (vacation, sick time) and paid holidays.
Certification support (CCAM Certification sponsored after 6 months, with 2-year commitment).
Professional development opportunities and ongoing training.
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401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
ABOUT US: Premier Property Services, Inc., specializes in homeowners’ association (HOA) management, delivering service excellence through administrative and operational support. We assist HOA Board of Directors (BOD) members and community owners to ensure smooth governance, compliance, and association management. We are seeking a highly organized, proactive Community Manager to join our management team and oversee a portfolio of community associations.
POSITION SUMMARY: The Community Manager provides leadership, operational management, and administrative support to HOA Board of Directors, vendors, and homeowners. This role ensures smooth day-to-day operations, compliance with community governing documents, financial oversight, and vendor coordination.
Our ideal candidate thrives in a fast-paced environment, demonstrates exceptional communication and problem-solving skills, and excels in balancing administrative precision with operational execution. This position requires both office and field work, including regular on-site inspections and in-person Board meetings. Experience in HOA management, real estate, or property management is highly preferred.
KEY RESPONSIBILITIES: Board and Community Governance: Act as a primary liaison between Boards of Directors, vendors, homeowners, and internal teams.
Prepare, distribute, and present Board Meeting agendas, packets, and minutes.
Guide Boards on governance compliance, enforcement of CC&Rs, and operational strategy.
Support Boards with project management, rule enforcement, and community planning.
Attend Board Meetings (including Executive and General Sessions) and facilitate discussions professionally.
Financial Oversight: Work closely with the accounting team to monitor association budgets, expenses, and reserves.
Assist in the development of annual budgets and financial planning strategies.
Review and approve vendor invoices; track and manage community expenditures.
Vendor Management: Coordinate and manage contractor and vendor relationships, including bid solicitation and performance oversight.
Conduct regular community inspections to ensure vendor service levels and compliance standards are maintained.
Facilitate service requests, repairs, and capital improvement projects as directed by Boards.
Community Compliance and Services: Oversee enforcement of community rules and regulations.
Manage homeowner communications, service requests, and compliance notices.
Conduct site visits to monitor community standards, project progress, and rule adherence.
Administrative Support: Maintain organized records for each assigned community including meeting minutes, contracts, insurance certificates, and compliance documentation.
Coordinate community mailings, announcements, and homeowner notifications.
Update and maintain records within HOA management software (CINC/WebAxis preferred).
QUALIFICATIONS: Experience: 1–2 years of relevant HOA or property management experience preferred.
Strong background in customer service, vendor management, governance compliance, and community operations.
Skills: Highly organized with the ability to manage multiple priorities, projects, and communities.
Strong time management, strategic thinking, and decision-making skills.
Proactive, adaptable, and solutions-oriented in a dynamic environment.
Technology: Highly proficient in Microsoft 365, including Outlook, Excel, and Teams for scheduling, budgeting, and communications.
Proficient in HOA-specific software such as CINC (preferred) or WebAxis.
Comfortable using cloud-based project management and compliance tracking tools.
Communication: Exceptional verbal and written communication skills required for Board presentations, homeowner correspondence, and vendor coordination.
Professionalism, discretion, and diplomacy in handling confidential community matters.
Physical Requirements: Frequent sitting, standing, walking, driving, and computer use throughout the workday.
Conducting regular on-site community inspections (walking/driving tours required).
Occasional lifting and carrying of office materials, documents, and supplies (up to 25 lbs).
Ability to navigate office and community environments for inspections, meetings, and document handling.
BENEFITS & PERKS:
Competitive salary based on experience.
Comprehensive medical, dental, and vision insurance (shared cost).
401(k) retirement plan with company matching.
Paid time off (vacation, sick time) and paid holidays.
Certification support (CCAM Certification sponsored after 6 months, with 2-year commitment).
Professional development opportunities and ongoing training.
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