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Customer Service Representative

Central Bancompany, Columbia, MO, United States


Answer incoming calls from customers needing assistance in a variety of areas

Fulfill customer service functions

Answer questions, give explanation, and solve problems for customers

Complete special projects as assigned

College degree or high school education with relevant work experience preferred

Previous banking experience not required, but strongly recommended

One year sales experience and two years service experience preferred

Ability to learn a great deal of information in a short time

Great deal of initiative to sell and cross-sell products

Possess the flexibility to accept and help promote changes

Excellent problem solving and analytical skills

Strong commitment to customer service

Self starter requiring minimal supervision

Professional phone skills