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Sales Support Coordinator TK Elevator Corporation

thyssenkrupp Elevator, Atlanta, GA, United States


The first 3 letters in workplace safety are Y-O-U!

TK Elevator

is currently seeking an experienced

Sales Support Coordinator II

located in

Atlanta, GA.

This sales support position will empower our sales force by providing on-the-spot quoting ability for repair, service and modernization opportunities by supporting profitable sales and service to exceed customer expectations.

ESSENTIAL JOB FUNCTIONS

Generate high-quality, accurate quotes upon request from the sales staff.

Build strong employee to employee relationships with internal customers.

Creatively develop solutions to improve the speed and utility of the Inside Sales role.

Work to improve the data integrity and functionality of the Customer Resource Management (CRM) application.

Ensure all quoting activity is reported in CRM accurately and correctly.

Act as a sponsor for change as new facets of the CRM/BigMachines applications are published.

Use CRM software to input customer information, log created proposals and run sales reports.

Assist account managers with the generation of sales proposals and renewals of maintenance contracts.

Assist account managers and sales manager in developing customer presentations.

Other duties as assigned.

EDUCATION & EXPERIENCE

Bachelor’s degree with 2-3 years related experience; equivalent combination of education and experience may be substituted.

1-2 years experience in a CRM environment

Experience with customer service, sales and office administration necessary.

Strong customer service focus.

Excellent communication skills.

Strong computer skills.

A cultivated attention to detail.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

Medical, dental, and vision coverage

Flexible spending accounts (FSA)

Health savings account (HSA)

Supplemental medical plans

Company-paid short- and long-term disability insurance

Company-paid basic life insurance and AD&D

Optional life and AD&D coverage

Optional spouse and dependent life insurance

Identity theft monitoring

Pet insurance

Company-paid Employee Assistance Program (EAP)

Tuition reimbursement

401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

15 days of vacation per year

11 paid holidays each calendar year (10 fixed, 1 floating)

Paid sick leave, per company policy

Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

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