Community Lead - UFC, NHL, F1 (TFT - 9 mos)
Electronic Arts, Redwood City, CA, United States
Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
Help shape the future of one of the world’s largest entertainment brands, EA SPORTS, working across the Ultimate Fighting Championship (UFC) and National Hockey League (NHL) and Formula One (F1), franchises. This is bigger than sports, this is an opportunity to drive global culture through an obsessive understanding of human behavior.
As a Community lead for UFC, NHL and F1, you will drive community strategy and player engagement for our franchises. You will act as the primary liaison between EA SPORTS, creators and the broader fanbase, helping shape communication, improve community sentiment, and ensure player feedback helps to shape future product development. This role requires someone who is both collaborative and an excellent communicator as you represent the voice of the player to internal Studio and Publishing partners.
We’re looking for an experienced and passionate Community Manager to:
RESPONSIBILITIES
Lead the development and execution of global community strategies for EA SPORTS' UFC, NHL, F1, working closely with Publishing and Studio partners
Serve as the “voice of EA SPORTS” to our communities, creating trust and transparency across digital platforms, forums, and live events
Cultivate relationships with key creators and manage Design Councils to collate and present community insights to Studio and Franchise Strategy leaders
Monitor social sentiment, community feedback and emerging trends
Plan and moderate community activations, including digital campaigns, AMAs and presence at any marketing events
Collaborate across internal cross functional teams to ensure cohesive messaging and community-first practices
Uphold EA’s standards and policies in all community communications and initiatives
YOUR EXPERIENCE
4+ years of relevant experience in community management, social media strategy, or communications preferably within gaming or sports
Demonstrated ability to develop and execute data-informed community programs that enhance player trust and engagement
Exceptional written and verbal communication skills; experience engaging with community feedback and delivering actionable insights
Strategic and creative mindset with strong stakeholder management and project coordination skills
Strong knowledge of UFC in particular, or sports entertainment audiences
Ability to lead, align and inspire cross-functional collaboration and communicate integrated plans to teams from around the world
An ability to interpret and decipher quantitative and qualitative data and distill the insights that best unlock creative marketing platforms
Pay Transparency - North America
COMPENSATION AND BENEFITS The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).
PAY RANGES Pay is just one part of the overall compensation at EA.
In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to temporary full-time employees scheduled to work full time.
About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
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Help shape the future of one of the world’s largest entertainment brands, EA SPORTS, working across the Ultimate Fighting Championship (UFC) and National Hockey League (NHL) and Formula One (F1), franchises. This is bigger than sports, this is an opportunity to drive global culture through an obsessive understanding of human behavior.
As a Community lead for UFC, NHL and F1, you will drive community strategy and player engagement for our franchises. You will act as the primary liaison between EA SPORTS, creators and the broader fanbase, helping shape communication, improve community sentiment, and ensure player feedback helps to shape future product development. This role requires someone who is both collaborative and an excellent communicator as you represent the voice of the player to internal Studio and Publishing partners.
We’re looking for an experienced and passionate Community Manager to:
RESPONSIBILITIES
Lead the development and execution of global community strategies for EA SPORTS' UFC, NHL, F1, working closely with Publishing and Studio partners
Serve as the “voice of EA SPORTS” to our communities, creating trust and transparency across digital platforms, forums, and live events
Cultivate relationships with key creators and manage Design Councils to collate and present community insights to Studio and Franchise Strategy leaders
Monitor social sentiment, community feedback and emerging trends
Plan and moderate community activations, including digital campaigns, AMAs and presence at any marketing events
Collaborate across internal cross functional teams to ensure cohesive messaging and community-first practices
Uphold EA’s standards and policies in all community communications and initiatives
YOUR EXPERIENCE
4+ years of relevant experience in community management, social media strategy, or communications preferably within gaming or sports
Demonstrated ability to develop and execute data-informed community programs that enhance player trust and engagement
Exceptional written and verbal communication skills; experience engaging with community feedback and delivering actionable insights
Strategic and creative mindset with strong stakeholder management and project coordination skills
Strong knowledge of UFC in particular, or sports entertainment audiences
Ability to lead, align and inspire cross-functional collaboration and communicate integrated plans to teams from around the world
An ability to interpret and decipher quantitative and qualitative data and distill the insights that best unlock creative marketing platforms
Pay Transparency - North America
COMPENSATION AND BENEFITS The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).
PAY RANGES Pay is just one part of the overall compensation at EA.
In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to temporary full-time employees scheduled to work full time.
About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
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