SaaS Account Manager
Workerbee, Dallas, TX, United States
Title: SaaS Account Manager
Location:
Dallas, TX – Hybrid
C2C not available | No third-party suppliers
About Workerbee
Workerbee is the AI-powered platform for trusted, modern hiring.
By joining Workerbee you can be matched for project-based, contract, or permanent opportunities with leading organizations.
We have customers in need of SaaS Account Management talent.
We connect companies with the right mix of enterprise-proven experts and AI-savvy specialists; full-time, part-time, or project-based.
Our intelligent, multi-agent system deeply understands each specialist and every customer need, enabling better-fit matches and faster results.
We bring together people and intelligent systems to make hiring faster, smarter, and more human.
As a Workerbee:
You will help solve complex problems and bring real value to companies through hands-on expertise in SaaS customer lifecycle management, CRM platforms such as Salesforce or HubSpot, and subscription revenue growth strategies.
What our customers need help with:
Managing the full customer lifecycle including onboarding, adoption, renewals, and expansion for SaaS products.
Using CRM platforms such as Salesforce, HubSpot, or Gainsight to track customer engagement, health scores, and revenue opportunities.
Driving product adoption through enablement programs, success planning, and regular business reviews with client stakeholders.
Identifying expansion opportunities such as upsell, cross-sell, and feature adoption using usage data and product analytics tools like Pendo or Mixpanel.
Acting as the primary client liaison to coordinate with internal product, support, and engineering teams to resolve issues and improve the customer experience.
What stands out amongst top talent:
Strong ability to build long-term client relationships and drive measurable customer outcomes.
Experience managing SaaS subscription models, renewals forecasting, and account health metrics.
Familiarity with tools such as Salesforce, Gainsight, HubSpot, Zendesk, and product analytics platforms.
Ability to translate customer feedback into actionable insights for product and customer success teams.
Proven ability to manage multiple client accounts while maintaining high service levels and retention.
Why Join Workerbee
Access:
Work on high-impact projects with leading companies across North America
Community:
Join a trusted network of specialists and professionals in your field
Growth:
Expand your skills through exclusive learning and development opportunities
Flexibility:
Choose projects that fit your schedule and work style
#J-18808-Ljbffr
Location:
Dallas, TX – Hybrid
C2C not available | No third-party suppliers
About Workerbee
Workerbee is the AI-powered platform for trusted, modern hiring.
By joining Workerbee you can be matched for project-based, contract, or permanent opportunities with leading organizations.
We have customers in need of SaaS Account Management talent.
We connect companies with the right mix of enterprise-proven experts and AI-savvy specialists; full-time, part-time, or project-based.
Our intelligent, multi-agent system deeply understands each specialist and every customer need, enabling better-fit matches and faster results.
We bring together people and intelligent systems to make hiring faster, smarter, and more human.
As a Workerbee:
You will help solve complex problems and bring real value to companies through hands-on expertise in SaaS customer lifecycle management, CRM platforms such as Salesforce or HubSpot, and subscription revenue growth strategies.
What our customers need help with:
Managing the full customer lifecycle including onboarding, adoption, renewals, and expansion for SaaS products.
Using CRM platforms such as Salesforce, HubSpot, or Gainsight to track customer engagement, health scores, and revenue opportunities.
Driving product adoption through enablement programs, success planning, and regular business reviews with client stakeholders.
Identifying expansion opportunities such as upsell, cross-sell, and feature adoption using usage data and product analytics tools like Pendo or Mixpanel.
Acting as the primary client liaison to coordinate with internal product, support, and engineering teams to resolve issues and improve the customer experience.
What stands out amongst top talent:
Strong ability to build long-term client relationships and drive measurable customer outcomes.
Experience managing SaaS subscription models, renewals forecasting, and account health metrics.
Familiarity with tools such as Salesforce, Gainsight, HubSpot, Zendesk, and product analytics platforms.
Ability to translate customer feedback into actionable insights for product and customer success teams.
Proven ability to manage multiple client accounts while maintaining high service levels and retention.
Why Join Workerbee
Access:
Work on high-impact projects with leading companies across North America
Community:
Join a trusted network of specialists and professionals in your field
Growth:
Expand your skills through exclusive learning and development opportunities
Flexibility:
Choose projects that fit your schedule and work style
#J-18808-Ljbffr