Customer Experience Leader, DTC Brand & Ops

A fashion eyewear company is seeking a Customer Experience Manager in New Orleans to lead the Customer Service team. This role requires strong leadership and customer service expertise, focusing on optimizing processes and ensuring high customer satisfaction. Candidates should have over 5 years of experience in ecommerce environments and a demonstrable ability in managing high-performing teams. Responsibilities include strategy ownership, daily operations oversight, and cross-functional collaboration to enhance customer experience. #J-18808-Ljbffr