
Enterprise CX Change Manager: Training, Content & Adoption
Hispanic Alliance for Career Enhancement, Lansing, MI, United States
A major health solutions company in Michigan is seeking a Change Management Manager to lead customer experience change initiatives across the enterprise. The ideal candidate will have over 5 years of experience in change management, instructional design, and customer experience strategy. This role involves developing training programs, creating engaging content, and working collaboratively with cross-functional teams to enhance customer experience. The position comes with competitive compensation within the range of $54,300 to $159,120 annually, along with comprehensive benefits.
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