Commercial Lines Account Manager

Robertson Ryan Insurance provides a comprehensive range of Business, Personal, and Benefits Insurance solutions to meet diverse client needs. With over 70,000 clients, ranging from homeowners to national businesses across various industries, the organization is dedicated to exceptional service. Recognized annually as a Top 100 Insurance Agency, Robertson Ryan operates from more than 60 locations across the United States. Its unique structure, where agents are also Agent Owners, ensures that client satisfaction is a shared priority.

Role Description This is a full-time hybrid role for a Commercial Lines Account Manager based in Chattanooga, TN, with opportunities for partial remote work. The Account Manager will focus on managing commercial insurance accounts by providing exceptional customer service, assisting the Account Executive and Producer, and addressing client inquiries. You will work closely with clients and internal teams to ensure seamless coverage solutions and support their insurance needs.

Qualifications

Used to working in a high paced office setting.

Preferred, but not required: Understanding and experience with Commercial Lines Coverage

Strong Account Management and Customer Service skills

Familiarity with business practices

Ability to build and maintain client relationships

Proficiency in software and tools, with the ability to learn quickly

Strong attention to detail and problem-solving skills

Licensed in Property and Casualty Insurance (or willingness to obtain within a specified timeframe)

Previous experience in a similar role is a plus

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