Senior Consulting Manager, Core Banking Solutions LFI
Cognizant, Plano, TX, United States
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending deep industry expertise with technology‑led advisory capabilities, we deliver innovative solutions for Fortune 500 clients. And now, we’re looking for our next colleague to help shape the future of consulting. Could it be you?
About the Role FIS delivers cloud‑enabled Banking Solutions—including IBS, Modern Banking Platform, and Digital One—supported by scalable BPaaS/managed services operations. As a
Senior Consulting Manager , you will lead end‑to‑end solutioning, transitions, and service governance for clients migrating to these managed service models. You will design operating models, direct transitions, and ensure consistent SLA delivery and continuous improvement.
In this role you will: Solution Design & Business Case
Lead discovery sessions to assess current operations and design future‑state models aligned to FIS Banking Solutions.
Define scope, RACI, SLAs, KPIs, controls, and business cases for migration to BPaaS/managed services.
Transition & Migration Management
Drive transition planning includes workstreams, dependencies, risks, cutovers, and acceptance criteria.
Develop runbooks, playbooks, and readiness plans to ensure stable Day‑1 operations and successful hypercare.
Service Governance & Operations
Establish governance frameworks and oversee SLA/KPI performance across global delivery teams.
Manage operational cadence, issue resolution, release/change processes, and continuous improvement initiatives.
Process, Automation & Controls
Identify opportunities for automation, STP, workflow optimization, and AI/ML‑enabled improvements.
Define and maintain operational controls, audit readiness, and regulatory alignment.
Client & Stakeholder Leadership
Advise senior client stakeholders, provide status and risk reporting, and support commercial activities including SOWs and change requests.
Collaborate with Product and Engineering to align designs with platform roadmaps.
Team Leadership & Practice Development
Lead cross‑functional teams and mentor consultants and BPaaS/BPS resources.
Contribute to delivery frameworks, templates, and reusable assets.
Work Model: We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our various wellbeing programs.
What you need to have to be considered:
10+ years in banking operations and managed services/BPO/BPaaS transformations.
Strong experience with SLA/KPI governance, incident/change management, and multi‑tenant environments.
Delivery experience with at least one FIS Banking Solutions domain (core, digital, reconciliations, loan servicing, trust/custody, or middle office).
These will help you succeed:
Proven expertise leading transitions, cutovers, mock cycles, and hypercare.
Excellent executive communication and stakeholder management skills.
Compensation: Base salary range (good‑faith estimate): $98,853 - $134,500 annually.
Eligible for Cognizant’s discretionary annual incentive program, subject to applicable plan terms.
Benefits
Medical, dental, vision, and life insurance
401(k) plan with company contributions
Employee Stock Purchase Plan
Employee Assistance Program
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About the Role FIS delivers cloud‑enabled Banking Solutions—including IBS, Modern Banking Platform, and Digital One—supported by scalable BPaaS/managed services operations. As a
Senior Consulting Manager , you will lead end‑to‑end solutioning, transitions, and service governance for clients migrating to these managed service models. You will design operating models, direct transitions, and ensure consistent SLA delivery and continuous improvement.
In this role you will: Solution Design & Business Case
Lead discovery sessions to assess current operations and design future‑state models aligned to FIS Banking Solutions.
Define scope, RACI, SLAs, KPIs, controls, and business cases for migration to BPaaS/managed services.
Transition & Migration Management
Drive transition planning includes workstreams, dependencies, risks, cutovers, and acceptance criteria.
Develop runbooks, playbooks, and readiness plans to ensure stable Day‑1 operations and successful hypercare.
Service Governance & Operations
Establish governance frameworks and oversee SLA/KPI performance across global delivery teams.
Manage operational cadence, issue resolution, release/change processes, and continuous improvement initiatives.
Process, Automation & Controls
Identify opportunities for automation, STP, workflow optimization, and AI/ML‑enabled improvements.
Define and maintain operational controls, audit readiness, and regulatory alignment.
Client & Stakeholder Leadership
Advise senior client stakeholders, provide status and risk reporting, and support commercial activities including SOWs and change requests.
Collaborate with Product and Engineering to align designs with platform roadmaps.
Team Leadership & Practice Development
Lead cross‑functional teams and mentor consultants and BPaaS/BPS resources.
Contribute to delivery frameworks, templates, and reusable assets.
Work Model: We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our various wellbeing programs.
What you need to have to be considered:
10+ years in banking operations and managed services/BPO/BPaaS transformations.
Strong experience with SLA/KPI governance, incident/change management, and multi‑tenant environments.
Delivery experience with at least one FIS Banking Solutions domain (core, digital, reconciliations, loan servicing, trust/custody, or middle office).
These will help you succeed:
Proven expertise leading transitions, cutovers, mock cycles, and hypercare.
Excellent executive communication and stakeholder management skills.
Compensation: Base salary range (good‑faith estimate): $98,853 - $134,500 annually.
Eligible for Cognizant’s discretionary annual incentive program, subject to applicable plan terms.
Benefits
Medical, dental, vision, and life insurance
401(k) plan with company contributions
Employee Stock Purchase Plan
Employee Assistance Program
#J-18808-Ljbffr