
Strategic SMB Customer Success Manager
Facilities Management Express, Columbus, OH, United States
A cloud-based software company is looking for a Customer Outcome Manager to join their Customer Success team. You will be responsible for maintaining customer relationships, ensuring satisfaction and driving user adoption of the FMX software. This role involves designing programs for SMB clients and actively pursuing upsell opportunities. Candidates should possess strong communication skills, relationship management expertise, and the ability to innovate. Competitive compensation and flexible scheduling are offered.
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