Sales Floor Supervisor - Carolina Place Mall

J. C. Penney - - Responsibilities: Directs customer service and sales activities in store; resolves customer issues and concerns; Manages merchandise standards through Put to Fixture, SET, and Visual process execution; Trains, mentors and coaches all associates at jcp.com and manages omnichannel processes; Drives profitable sales growth in specialty businesses (Fine Jewelry, Mattress, Window) and oversees related training and shrink-reduction efforts; Teaches, trains and coaches associates; participates in sourcing and hiring for hourly positions