Director, Internal & Corporate Communications

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Pour obtenir de plus amples renseignements, consultez notre **.*** ## Oversee/lead the development of communications to address enterprise/business needs/plans, in alignment with internal communications standards and/or goals, ensuring that strategies designed enhance TDS' presence with key stakeholders, highlighting TD Securities' brand, community ,and innovation initiatives* ## Oversee/ lead the delivery and management of programs/project plans by assigning and tracking workgroup projects, ensuring established processes are followed, and delivering all projects on strategy, on time, on budget and error free* ## Evaluate the impact of communications on the achievement of enterprise/business results, and ensure communications solutions/initiatives are strategically sound and consistent with TD’s customer experience and brand image; ensure a high level of service by setting clear standards and continuously assess the effectiveness of programs, processes and documentation, and incorporate lessons learned into current and future projects/programs* ## Provide input and work on cross-functional plans/projects/programs/initiatives; understand the enterprise/broader function's disciplines and how they link together to deliver integrated solutions* ## Develop and manage good working relationships and maintain open dialogue with key internal/ external business partners and stakeholders to ensure adequate execution of project deliverables* ## Actively work to resolve escalated issues and manage changes within the project/program/initiative* ## Support the implementation of digital and social content strategy across multiple channels for internal /external stakeholders* ## Contribute to and work with CAPA partners on proactive public relations campaigns that drive share of voice and enhance the brand* ## Exercise judgment in dealing with sensitive reputational issues and provide counsel to executives* ## Evaluate the effectiveness of corporate communications processes/services and recommend/champion possible enhancements* ## As a recognized expert within own field of expertise, provide advice and guidance to employees and business partners on maintaining the brand standards, application and execution within area of expertise* ## Maintain an understanding of TD businesses and products, keep current with key business initiatives/issues/developments within TD, emerging strategies, capabilities and/or trends in the industry field of expertise to deliver effective communications solutions* ## Partner with digital team to drive leading-edge use of visual media: video, photography, interactive digital features and infographics, to tell TD's stories in compelling, engaging and immediate ways* ## Work closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale* ## Plan and execute on strategic activities, review and communicate results, and adjust tactics accordingly* ## Execute on the annual business plan to deliver results aligned with business strategies* ## Manage overall budget, revenue and expenditures, meet business objectives while increasing efficiency and effectiveness* ## Proactively identify key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations and work closely with team to execute and implement* ## Use measurement tools to help monitor and communicate the effectiveness of strategies, programs, and practices related to own area of expertise* ## Protect the interests of the organization – identify and manage risks, and escalate nonstandard, high risk transactions / activities as necessary* ## Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts* ## Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite* ## Ensure employees are knowledgeable; and assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct* ## Contribute to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty* ## Develop annual and/or long-term plans for own area and influences plans well beyond area managed* ## Responsible for management of the overall team providing both leadership and guidance* ## Set targets and objectives for the team, and deliver results* ## Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered* ## Lead a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and provide regular input into employee assessments and development plans* ## Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner* ## Manage employees in compliance with all human resources policies, procedures and guidelines of conduct* ## Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams* ## Support an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes* ## Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives* ## Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives* ## Act as a brand ambassador for your business area/function and the bank, both internally and/or externally* ## Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required* ## Oversee and leads a large and/or highly complex/ diverse communications function of significant scope, while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results* ## Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise* ## Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices* ## Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies #J-18808-Ljbffr