Social Services Director (SSD)
Workstream, Gilroy, CA, United States
Social Services Director
Position Summary:
Manages the Social Services Department in accordance with all regulations for the industry. Evaluates, plans, develops, organizes, implements, directs and ensures the medically related emotional and social needs of patients/residents are met and maintained on an individual basis.
Qualifications:
Bachelor’s degree or equivalent education/experience
Positive, encouraging personality who can professionally manage difficult emotions/persons
Experienced in the development and implementation of social care plans, patient assessments and discharge planning
Outstanding communication (verbal and written) skills required
Minimum of 2 years’ experience in hospital or skilled nursing setting required
Ability to multi-task, prioritize work, create organized files and maintain accurate records
Proven success in supporting patients/residents, families and staff in a kind, positive and professional manner, adapting your communication style to their needs
Responsibilities:
Develops a comprehensive social history and assessment of residents that includes problems and strengths, special needs and preferences (social, religious and/or cultural) and how to best address and support them for the care plan
Assists patients/residents and their caregivers with transitioning to new environments, orienting them to the facility and our services, educating on resident rights and other aspects of transitioning to/from care facility
Acts as mediator to resolve concerns/conflicts that may arise regarding care and treatment, admission and discharge procedures, physician care and/or any other situations that could impact or negatively affect the patient/resident
Participates in the development of individual’s care plans including the goals and approaches for Social Services
Actively participates in the coordination of care services, evaluating the ongoing needs of residents (attends resident care plan meetings, rehabilitation and resident/family meetings, departmental staff meetings, annual policy review meetings, monthly quality assurance meetings, etc.)
Ensures Advanced Directives are completed, maintained and placed in resident charts when needed
Develops a comprehensive discharge plan in coordination with residents/families and multi-disciplinary staff
Coordinates discharges/transfers to ensure appropriateness and continuity of care
Establishes and maintains positive relationships with residents, family members, physicians, community leaders, state and federal surveyors, hospital case managers and other affiliated professionals
Identifies and provides referral, agency and/or community resources to meet patient/family needs
Coordinates Support Groups, participates in policy decisions (as they affect resident life issues) and advocates for Residents Rights
Completes all mandatory documentation timely and accurately as established by applicable regulations
Maintains confidentiality of all admission information and resident records as required
Leads by example, remaining calm and professional in all work-related situations
Benefits
Competitive pay
Health Benefits – Medical, dental, and vision coverages with company paying a substantial portion of costs (voluntary supplemental plan options available)
401(k) with discretionary company match annually
Company paid Basic Life and disability insurance (Buy up options available)
Paid Time Off (Vacation, Sick, Holiday)
Employee Assistance program
Tuition Assistance and Profession Enhancement Funds
Bene-Hub employee sponsored discount programs and more….
We are proud to be an equal opportunity employer.
*Benefits available to full-time employees.
Gilroy Healthcare Center is a 24-hour skilled nursing facility located in Gilroy, California. Our team of dedicated healthcare professionals work to help patients recover from surgery, injury, or serious illness. As a team, we strive to exceed the expectations of those we serve, and our purpose is to provide our patients with positive rehabilitative therapy and exceptional nursing care. We want to help patients achieve their highest possible functioning level and to assist them in returning to the lowest level of care practical.
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Qualifications:
Bachelor’s degree or equivalent education/experience
Positive, encouraging personality who can professionally manage difficult emotions/persons
Experienced in the development and implementation of social care plans, patient assessments and discharge planning
Outstanding communication (verbal and written) skills required
Minimum of 2 years’ experience in hospital or skilled nursing setting required
Ability to multi-task, prioritize work, create organized files and maintain accurate records
Proven success in supporting patients/residents, families and staff in a kind, positive and professional manner, adapting your communication style to their needs
Responsibilities:
Develops a comprehensive social history and assessment of residents that includes problems and strengths, special needs and preferences (social, religious and/or cultural) and how to best address and support them for the care plan
Assists patients/residents and their caregivers with transitioning to new environments, orienting them to the facility and our services, educating on resident rights and other aspects of transitioning to/from care facility
Acts as mediator to resolve concerns/conflicts that may arise regarding care and treatment, admission and discharge procedures, physician care and/or any other situations that could impact or negatively affect the patient/resident
Participates in the development of individual’s care plans including the goals and approaches for Social Services
Actively participates in the coordination of care services, evaluating the ongoing needs of residents (attends resident care plan meetings, rehabilitation and resident/family meetings, departmental staff meetings, annual policy review meetings, monthly quality assurance meetings, etc.)
Ensures Advanced Directives are completed, maintained and placed in resident charts when needed
Develops a comprehensive discharge plan in coordination with residents/families and multi-disciplinary staff
Coordinates discharges/transfers to ensure appropriateness and continuity of care
Establishes and maintains positive relationships with residents, family members, physicians, community leaders, state and federal surveyors, hospital case managers and other affiliated professionals
Identifies and provides referral, agency and/or community resources to meet patient/family needs
Coordinates Support Groups, participates in policy decisions (as they affect resident life issues) and advocates for Residents Rights
Completes all mandatory documentation timely and accurately as established by applicable regulations
Maintains confidentiality of all admission information and resident records as required
Leads by example, remaining calm and professional in all work-related situations
Benefits
Competitive pay
Health Benefits – Medical, dental, and vision coverages with company paying a substantial portion of costs (voluntary supplemental plan options available)
401(k) with discretionary company match annually
Company paid Basic Life and disability insurance (Buy up options available)
Paid Time Off (Vacation, Sick, Holiday)
Employee Assistance program
Tuition Assistance and Profession Enhancement Funds
Bene-Hub employee sponsored discount programs and more….
We are proud to be an equal opportunity employer.
*Benefits available to full-time employees.
Gilroy Healthcare Center is a 24-hour skilled nursing facility located in Gilroy, California. Our team of dedicated healthcare professionals work to help patients recover from surgery, injury, or serious illness. As a team, we strive to exceed the expectations of those we serve, and our purpose is to provide our patients with positive rehabilitative therapy and exceptional nursing care. We want to help patients achieve their highest possible functioning level and to assist them in returning to the lowest level of care practical.
#J-18808-Ljbffr