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Account Manager, Partnership Development

Miami Dolphins and Hard Rock Stadium, Miami Gardens, FL, United States


Account Manager, Partnership Development

Department:

Corporate Partnerships

Status:

Full-time

Summary The Account Manager, Partnership Development deftly navigates day-to-day account management, activation, contract fulfillment and retention for assigned Miami Dolphins and Hard Rock Stadium corporate partners with the goal of successfully providing partners next level service, brand expertise and sponsorship insights.

Location

This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL

Responsibilities

Responsible for overall day-to-day account management including contract activation and fulfillment, strategic direction and budget for assigned corporate partners

Manage all partnership deliverables (i.e. signage, print, digital, promotional, entertainment elements, etc.) to ensure quality standards and that client expectations are met

Accountable for retention and upsell opportunities for existing partnerships including contract amendments and extensions

Coordinate the implementation of branding and activations during Miami Dolphins game days and other stadium events including digital signage, in-game features and fan engagement activations

Review promotional concepts, including evaluation and approval of promotional programs, rules, artwork, and in-market supporting media. Coordinate these aspects internally and externally

Coordinate logistics of all partner hospitality, for Miami Dolphins home games and additional events hosted at Hard Rock Stadium

Initiate and maintain regular contact with client and/or client’s agency, developing strong professional relationship

Responsible for managing all internal account tracking alongside Business Solutions for asset fulfillment, ticket credits, and budget tracking

Qualifications

Bachelor’s Degree (preferably in Business, Marketing or Sports Management) or equivalent work experience

Minimum of 3 years in sports partnerships

Marketing and promotions planning background preferred

Proficient in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint

Ability to work nights, weekends and holidays

Strong personnel management, communication, time management and organizational skills. Proven ability to multi-task and manage projects on strict deadlines

Excellent written and verbal skills. Proven ability to correctly use punctuation and grammar

Possesses a high degree of discretion and professionalism

Strong ability to work well with co-workers and supervisors in a team environment

Featured Benefits

Medical, dental, and vision insurance

Life insurance (including voluntary coverage for spouses and children)

Long term disability insurance

Ticket benefits for events including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open

Employee gym, subsidized lunch program, and discounts on a variety of products and services

401k and NFL Club Employees Pension Plan

Paid time off (PTO) and company holidays

The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening.

It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.

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