Senior Director, Sales Analytics, Operations & Optimization
Global Partners LP, Waltham, MA, United States
The Sales Analytics, Operations and Optimization Manager will direct and oversee an organization responsible for hedging, analytics, customer focused operations and optimization for the Fuels Marketing Business Unit.
At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.
The Global Spirit is the cornerstone of our commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.
Your Role, Your Impact
Manage and direct three functional teams within their organization (Client Success Team, Market Intelligence Desk and Technology SME) that support multiple Fuels Marketing business lines.
Work closely with Head of Sales, Risk Management, Terminals, OSU, and Trading and Supply.
Drive improvement and standardization of assigned operational processes.
Provide best practices and guidance to your teams on hedging, analytics, reporting and customer success.
Provide strategic direction on unbranded/branded business expansion
Make data driven recommendations aligned with strategy
Responsible for the implementation and oversight of CRM administration
Ensure linkages and cadence with other functions
Responsible for the sales data distribution and oversite
Support, guide, direct all daily business activities
Managing a team to provide support and oversee all hedging, analytics, operations, and optimization
Collect and distribute monthly nominations to all suppliers
Track customer performance v allocations and contracted volume
Hedge all supply requirements daily
Improve and standardize operational processes
Work closely with Sales, Risk Management, Terminals, OSU, and Trading and Supply
Ability to comfortably integrate into a team environment and interact with all team members on a regular basis
Ability to process information, and utilize that information in a manner that adds value to the business
Takes initiative and proactively looks for ways to increase efficiency, add value and promote growth
TABS allocation, monitoring, and updating
Oversee RVP strategies
Daily interface with Sales account Managers, Operations, and Customers
Manage all appropriate approvals for term business offers
Qualifications
Ambitious and Driven
Motivated self-starter
Strong desire to learn and promote growth
Able to adapt and react to new challenges in a constantly evolving environment and highly volatile market conditions
Fluent in Microsoft Office with heavy emphasis on Excel proficiency
Strong proficiency in BI and analytics technologies (e.g., Tableau, Power BI, Snowflake), predictive analytics, statistical modeling, Python, SQL, and financial modeling techniques.
Exceptional verbal and written communication skills
Must be a team player
Deep understanding of cash flow models
Determination to complete tasks and flexibility with scheduling when required
Takes initiative and proactively looks for ways to increase efficiency, add value and promote growth
Ability to prioritize work and manage a team in a fast-paced environment
A positive, entrepreneurial mindset, a consistent desire to grow and be a part of a team that is focused on continuous improvement and a drive for results.
Strong business acumen, translating business objectives into impactful analytics solutions
Pay Range$182,300.00 - $291,500.00
The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Our Commitments to You
Competitive Pay - We offer competitive salaries and opportunities for growth within.
Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
The Road Ahead – We offer 401k and a match component. We also provide tuition reimbursement; this benefit is offered after 6 months of service.
Professional Development – We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.
These commitments are offered to employees in permanent roles, as part of our support for long‑term growth and success
What to Expect From the Hiring Process We value passion and potential. Please apply if you’re qualified and interested—we’d love to hear from you.
A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.
Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.
Disclaimer. At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr
At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.
The Global Spirit is the cornerstone of our commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.
Your Role, Your Impact
Manage and direct three functional teams within their organization (Client Success Team, Market Intelligence Desk and Technology SME) that support multiple Fuels Marketing business lines.
Work closely with Head of Sales, Risk Management, Terminals, OSU, and Trading and Supply.
Drive improvement and standardization of assigned operational processes.
Provide best practices and guidance to your teams on hedging, analytics, reporting and customer success.
Provide strategic direction on unbranded/branded business expansion
Make data driven recommendations aligned with strategy
Responsible for the implementation and oversight of CRM administration
Ensure linkages and cadence with other functions
Responsible for the sales data distribution and oversite
Support, guide, direct all daily business activities
Managing a team to provide support and oversee all hedging, analytics, operations, and optimization
Collect and distribute monthly nominations to all suppliers
Track customer performance v allocations and contracted volume
Hedge all supply requirements daily
Improve and standardize operational processes
Work closely with Sales, Risk Management, Terminals, OSU, and Trading and Supply
Ability to comfortably integrate into a team environment and interact with all team members on a regular basis
Ability to process information, and utilize that information in a manner that adds value to the business
Takes initiative and proactively looks for ways to increase efficiency, add value and promote growth
TABS allocation, monitoring, and updating
Oversee RVP strategies
Daily interface with Sales account Managers, Operations, and Customers
Manage all appropriate approvals for term business offers
Qualifications
Ambitious and Driven
Motivated self-starter
Strong desire to learn and promote growth
Able to adapt and react to new challenges in a constantly evolving environment and highly volatile market conditions
Fluent in Microsoft Office with heavy emphasis on Excel proficiency
Strong proficiency in BI and analytics technologies (e.g., Tableau, Power BI, Snowflake), predictive analytics, statistical modeling, Python, SQL, and financial modeling techniques.
Exceptional verbal and written communication skills
Must be a team player
Deep understanding of cash flow models
Determination to complete tasks and flexibility with scheduling when required
Takes initiative and proactively looks for ways to increase efficiency, add value and promote growth
Ability to prioritize work and manage a team in a fast-paced environment
A positive, entrepreneurial mindset, a consistent desire to grow and be a part of a team that is focused on continuous improvement and a drive for results.
Strong business acumen, translating business objectives into impactful analytics solutions
Pay Range$182,300.00 - $291,500.00
The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Our Commitments to You
Competitive Pay - We offer competitive salaries and opportunities for growth within.
Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
The Road Ahead – We offer 401k and a match component. We also provide tuition reimbursement; this benefit is offered after 6 months of service.
Professional Development – We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.
These commitments are offered to employees in permanent roles, as part of our support for long‑term growth and success
What to Expect From the Hiring Process We value passion and potential. Please apply if you’re qualified and interested—we’d love to hear from you.
A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.
Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.
Disclaimer. At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr