Director, Quality
Detroit Manufacturing Systems, Auburn Hills, MI, United States
Auburn Hills, 2155 Executive Hills Blvd, Auburn Hills, Michigan, United States of America
Job Description
Posted Tuesday, March 10, 2026 at 4:00 AM JOB SUMMARY : The Director of Quality leads all quality functions within the assigned automotive business unit, ensuring product and process performance meet customer and organizational requirements. This role provides strategic and operational leadership across multiple manufacturing locations, driving customer satisfaction, launch readiness, continuous improvement, and organizational capability. The position serves as the primary business unit quality leader, partnering cross-functionally and engaging directly with customers to ensure strong performance and compliance with automotive standards. This position will have direct leadership of Business Unit Quality Personnel , also dotted-line responsibilities for Plant Quality Managers. DUTIES AND RESPONSIBILITIES : Business Unit & Multi-Plant Leadership Lead and execute the business unit quality strategy Align quality objectives with operational and financial goals Oversee quality performance across multiple plants Partner with Plant Quality Managers ( dotted-line ) to drive accountability and KPI improvement Travel to sites to strengthen quality execution and leadership Customer & Launch Quality Serve as primary escalation point for customer quality issues Ensure effective resolution using structured problem-solving Partner cross-functionally to support APQP, PPAP, and new product launch readiness Mitigate risks impacting launch quality or customer satisfaction Compliance & Performance Management Ensure compliance with IATF 16949, ISO 9001, and customer-specific requirements Monitor and report key metrics (PPM, complaints, internal defects, COPQ) Drive corrective actions and continuous improvement across the business unit Lead, coach, and develop business unit quality personnel Establish performance expectations and accountability Build organizational capability in quality systems and core tools EDUCATION AND EXPERIENCE : Bachelor’s degree in Engineering , Quality, Manufacturing, or related field (or equivalent experience) 10+ years of automotive quality leadership experience Multi-plant business unit oversight experience APQP, PPAP, and launch support background Direct OEM or Tier 1 customer interface experience Demonstrated success leading and developing quality teams TRAVEL : Travel required approximately 25 –50% to support manufacturing locations, program launches, and customer engagement. KNOWLEDGE, SKILLS, AND ABILITIES : Technical Expertise IATF 16949, ISO 9001, CSR requirements APQP, PPAP, PFMEA, Control Plans, MSA, SPC Six Sigma and structured problem-solving Strategic leadership and organizational development Executive communication and cross-functional influence Data-driven decision-making and risk management Auburn Hills, 2155 Executive Hills Blvd, Auburn Hills, Michigan, United States of America
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Posted Tuesday, March 10, 2026 at 4:00 AM JOB SUMMARY : The Director of Quality leads all quality functions within the assigned automotive business unit, ensuring product and process performance meet customer and organizational requirements. This role provides strategic and operational leadership across multiple manufacturing locations, driving customer satisfaction, launch readiness, continuous improvement, and organizational capability. The position serves as the primary business unit quality leader, partnering cross-functionally and engaging directly with customers to ensure strong performance and compliance with automotive standards. This position will have direct leadership of Business Unit Quality Personnel , also dotted-line responsibilities for Plant Quality Managers. DUTIES AND RESPONSIBILITIES : Business Unit & Multi-Plant Leadership Lead and execute the business unit quality strategy Align quality objectives with operational and financial goals Oversee quality performance across multiple plants Partner with Plant Quality Managers ( dotted-line ) to drive accountability and KPI improvement Travel to sites to strengthen quality execution and leadership Customer & Launch Quality Serve as primary escalation point for customer quality issues Ensure effective resolution using structured problem-solving Partner cross-functionally to support APQP, PPAP, and new product launch readiness Mitigate risks impacting launch quality or customer satisfaction Compliance & Performance Management Ensure compliance with IATF 16949, ISO 9001, and customer-specific requirements Monitor and report key metrics (PPM, complaints, internal defects, COPQ) Drive corrective actions and continuous improvement across the business unit Lead, coach, and develop business unit quality personnel Establish performance expectations and accountability Build organizational capability in quality systems and core tools EDUCATION AND EXPERIENCE : Bachelor’s degree in Engineering , Quality, Manufacturing, or related field (or equivalent experience) 10+ years of automotive quality leadership experience Multi-plant business unit oversight experience APQP, PPAP, and launch support background Direct OEM or Tier 1 customer interface experience Demonstrated success leading and developing quality teams TRAVEL : Travel required approximately 25 –50% to support manufacturing locations, program launches, and customer engagement. KNOWLEDGE, SKILLS, AND ABILITIES : Technical Expertise IATF 16949, ISO 9001, CSR requirements APQP, PPAP, PFMEA, Control Plans, MSA, SPC Six Sigma and structured problem-solving Strategic leadership and organizational development Executive communication and cross-functional influence Data-driven decision-making and risk management Auburn Hills, 2155 Executive Hills Blvd, Auburn Hills, Michigan, United States of America
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