Senior Executive Assistant
athenahealth, Inc., Boston, MA, United States
Grow your career internally or refer a friend to athenahealth!
Senior Executive Assistant, Collector Division We are seeking a strategic Executive Assistant to provide comprehensive operational and administrative support for our Collector Leadership team. You will serve as a key partner in driving efficiency, strategic calendar management, cross-functional coordination, and operational excellence across Collector and corresponding teams.
This is a hybrid role based in our Boston, MA office with an in-office expectation of 1 day/week but also as needed for onsite events. This role requires exceptional organizational skills, strategic thinking, and the ability to anticipate needs while managing competing priorities in a fast-paced environment. You will own calendar and logistics management to support divisional operations. You will help establish best-in-class workflows that optimize executive and team capacity, while leveraging AI tools to drive automation and efficiency. But enough about us; let's talk about you.
You are a proactive, strategic professional with deep expertise in executive operations and a passion for process improvement. You excel at managing complexity and identifying opportunities to leverage technology and automation. You are intentionally planning calendar management two weeks to four months in advance, while also ready to react to urgent needs requiring immediate updates. You communicate with exceptional clarity across the organization, handle confidential information with discretion, and are excited to build and evangelize new workflows that elevate team performance.
Responsibilities include but are not limited to: Strategic Calendar and Operations Management
Manage executive calendar with strategic foresight, operating two weeks to four months ahead to anticipate needs and optimize time allocation
Provide daily calendar preparation and email briefings to ensure executive readiness for upcoming priorities
Proactively identify scheduling conflicts and resolve competing priorities with minimal executive involvement
Design and implement thoughtful calendar management processes that reflect executive priorities and maximize productivity
Project Management and Cross-Functional Coordination
Drive cross-functional collaboration and communication across the organization to ensure alignment and efficiency
Identify process improvement opportunities and implement iterations that enhance team productivity and capacity
Establish and maintain workflows that optimize executive and team time
AI and Technology Leadership
Leverage AI and productivity tools to drive automation, quality, and accuracy in executive operations and administrative workflows
Evangelize new and evolving tools across the team to enhance capabilities and operational success
Stay current on emerging technologies and identify opportunities to integrate them into daily operations
Help team members level up their use of technology and operational best practices
Traditional Executive Support
Arrange detailed travel plans, itineraries, and meeting agendas
Process expense reports and manage invoices with accuracy and attention to detail
Prepare and format professional reports and presentations, including content development
Serve as a professional point of contact for internal and external stakeholders
Research, prioritize, and follow up on incoming issues and requests
Complete ad hoc assignments as directed by leadership
Education, Experience, & Skills
Bachelor's degree preferred or equivalent experience in a strategic executive support role
5+ years of Executive Assistant experience supporting senior executives; experience in technology or healthcare organizations preferred
Exceptional written and verbal communication skills with ability to interact professionally and strategically across all organizational levels
Deep expertise in operational best practices for highly busy executives
Experience leveraging AI tools and automation technologies to drive efficiency and quality
Proven ability to identify process improvements and implement operational iterations
Strong relationship-building skills with internal and external stakeholders
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint, and Teams)
Excitement about learning, adopting, and evangelizing new tools and technologies
Behavior and Abilities
Strategic thinker who operates with 2-6 weeks of foresight and anticipates executive needs
Proactive problem-solver who identifies opportunities for improvement without being asked
Ability to work independently and as part of a cross-functional, cross-geography team
High degree of discretion and confidentiality in handling sensitive information
Demonstrates initiative, flexibility, and adaptability in a dynamic environment
Commitment to excellence and continuous improvement in all aspects of work
Ability to act as a model athenista: tenacious, teacher, learner, and customer-oriented
Expected Compensation $67,000 - $115,000
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
Have you notified your current manager of your application?
#J-18808-Ljbffr
Senior Executive Assistant, Collector Division We are seeking a strategic Executive Assistant to provide comprehensive operational and administrative support for our Collector Leadership team. You will serve as a key partner in driving efficiency, strategic calendar management, cross-functional coordination, and operational excellence across Collector and corresponding teams.
This is a hybrid role based in our Boston, MA office with an in-office expectation of 1 day/week but also as needed for onsite events. This role requires exceptional organizational skills, strategic thinking, and the ability to anticipate needs while managing competing priorities in a fast-paced environment. You will own calendar and logistics management to support divisional operations. You will help establish best-in-class workflows that optimize executive and team capacity, while leveraging AI tools to drive automation and efficiency. But enough about us; let's talk about you.
You are a proactive, strategic professional with deep expertise in executive operations and a passion for process improvement. You excel at managing complexity and identifying opportunities to leverage technology and automation. You are intentionally planning calendar management two weeks to four months in advance, while also ready to react to urgent needs requiring immediate updates. You communicate with exceptional clarity across the organization, handle confidential information with discretion, and are excited to build and evangelize new workflows that elevate team performance.
Responsibilities include but are not limited to: Strategic Calendar and Operations Management
Manage executive calendar with strategic foresight, operating two weeks to four months ahead to anticipate needs and optimize time allocation
Provide daily calendar preparation and email briefings to ensure executive readiness for upcoming priorities
Proactively identify scheduling conflicts and resolve competing priorities with minimal executive involvement
Design and implement thoughtful calendar management processes that reflect executive priorities and maximize productivity
Project Management and Cross-Functional Coordination
Drive cross-functional collaboration and communication across the organization to ensure alignment and efficiency
Identify process improvement opportunities and implement iterations that enhance team productivity and capacity
Establish and maintain workflows that optimize executive and team time
AI and Technology Leadership
Leverage AI and productivity tools to drive automation, quality, and accuracy in executive operations and administrative workflows
Evangelize new and evolving tools across the team to enhance capabilities and operational success
Stay current on emerging technologies and identify opportunities to integrate them into daily operations
Help team members level up their use of technology and operational best practices
Traditional Executive Support
Arrange detailed travel plans, itineraries, and meeting agendas
Process expense reports and manage invoices with accuracy and attention to detail
Prepare and format professional reports and presentations, including content development
Serve as a professional point of contact for internal and external stakeholders
Research, prioritize, and follow up on incoming issues and requests
Complete ad hoc assignments as directed by leadership
Education, Experience, & Skills
Bachelor's degree preferred or equivalent experience in a strategic executive support role
5+ years of Executive Assistant experience supporting senior executives; experience in technology or healthcare organizations preferred
Exceptional written and verbal communication skills with ability to interact professionally and strategically across all organizational levels
Deep expertise in operational best practices for highly busy executives
Experience leveraging AI tools and automation technologies to drive efficiency and quality
Proven ability to identify process improvements and implement operational iterations
Strong relationship-building skills with internal and external stakeholders
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint, and Teams)
Excitement about learning, adopting, and evangelizing new tools and technologies
Behavior and Abilities
Strategic thinker who operates with 2-6 weeks of foresight and anticipates executive needs
Proactive problem-solver who identifies opportunities for improvement without being asked
Ability to work independently and as part of a cross-functional, cross-geography team
High degree of discretion and confidentiality in handling sensitive information
Demonstrates initiative, flexibility, and adaptability in a dynamic environment
Commitment to excellence and continuous improvement in all aspects of work
Ability to act as a model athenista: tenacious, teacher, learner, and customer-oriented
Expected Compensation $67,000 - $115,000
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
Have you notified your current manager of your application?
#J-18808-Ljbffr