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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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American Leak Detection leads the industry in non-invasive, accurate leak detection. We back our services with over 40 years of experience and comprehensively train our technicians in leak detection. From leak detection in your home, business, or municipal plumbing lines to mainline water leak detection, we have the tools to tackle the projects our customers present to us.\nWe are looking for a self-starter customer service representative who will have a high level of customer service & sales follow-up experience. In addition to fielding incoming calls from potential clients, the candidate will be responsible for the efficient and effective service and sales support of technician's daily field activities and provide a high level of technician satisfaction with dispatch efficiency. Position qualifies the candidate for medical, dental, and vision benefits.\nJob Description:\nProvide external and internal calls at a timely and accurate level while meeting or exceeding call center operational metrics.\nSchedule customers with the correct technician(s) and create work orders and other documentation as needed.\nMaintain a superior level of genuine caring and empathetic customer service throughout all interactions. Anticipate customer needs and take action.\nWork as a team to support one another through flexibility, collaboration, creating a positive work environment, consistently maintaining professionalism and integrity, actively taking steps to foster high morale, and demonstrating a dedication to excellence.\nDemonstrates a high level of productivity at all times and takes initiative during downtime to complete other office duties needed.\nEfficient and effective management of technician's daily field activities\nEfficient routing of jobs for technicians in the field\nHigh level of technician satisfaction with dispatch efficiency\nHigh level of customer service & sales follow-up\nPerform other tasks requested of management.\nEssential Duties, Responsibilities, and Requirements include the following (Other duties may be assigned):\nDevelop and manage daily, weekly, and monthly work schedules for technicians\nDevelop and publish daily work schedule\nDispatch techs in the most efficient and effective manner possible during the day\nCoordinate repair requests and follow up between techs and clients\nProvide billing with completed work orders ready to invoice\nPresent a courteous and professional image to the customers\nFollow up with continuous, timely, and accurate information\nProvide daily status reports and follow-up on open items\nService billing\nPrepare all outgoing service invoices using an online billing system on a timely basis.\nReconcile and resolve conflicting information prior to billing.\nProduce weekly reports that summarize work order status including items pending invoice, incomplete, waiting, repairs, etc.\nPM contract administration\nUpdate and maintain site profiles\nMaintain equipment inventory\nEducation Required: High school diploma\nExperience Required: 1-2 years of customer service experience.\nSkills and Abilities Required:\nExcellent customer service and telephone skills\nExcellent written and oral communication skills\nBasic to moderate skills with Microsoft Excel, Google Sheets, and other software applications\nHave a high level of attention to detail\nAbility to multitask and prioritize\nWork under pressure\nPerform in a call center environment utilizing telephony-related production tools\nAn appetite for continuously learning new skills\n$17-20 an hour, the hourly wage will depend on skills and/or qualifications\nJob Type: Full-time\n","Customer Service Representative

American Leak Detection leads the industry in non-invasive, accurate leak detection. We back our services ...",[529],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2833178365"],"Work at American Leak Detection of Greater Atlanta","13 days ago","/jobs/2833178365-customer-service-representative","/jobs?keyword=American+Leak+Detection+of+Greater+Atlanta",{"_435":434,"_439":536,"_470":471,"_462":463,"_248":537,"_446":538,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":539,"_431":545,"_473":474,"_436":129,"_487":546,"_478":547,"_489":442,"_490":548,"_492":493,"_494":549,"_496":497},["D",1773270000000],"Customer Service Representative

The Customer Service Representative at American Leak Detection of East Central Florida is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Brevard and Indian River County area.\nBenefits for our Customer Service Reps (CSRs):\n401(k)\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nCustomer Service Reps (CSR) Core Responsibilities:\nAnswering the phones\nExplaining our services to potential clients\nManage the customer experience\nScheduling of appointments\nDispatch, routing, and scheduling of jobs for our technicians\nShift: 8 hour daytime shift, full-time\nAvailability: General workday is Monday through Friday, occasional weekend availability may be required\nCustomer Service Representative (CSR) Qualifications:\nExcellent customer service and telephone skills\nExcellent written and oral communication skills\nProficiency in Microsoft Office Suite\nExperience in the plumbing, restoration, or construction industries- a plus but not required\nExperience using Salesforce is a plus but not required\nAbout American Leak Detection:\nAmerican Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.\nWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

","Customer Service Representative

The Customer Service Representative at American Leak Detection of East Central Florida is responsible for ...",[540],{"_458":459,"_454":541,"_452":542,"_456":543,"_460":544},"Melbourne","Melbourne, FL, United States, 32934","FL","32934",["B","2853964536"],"10 days ago","/jobs/2853964536-customer-service-representative","Melbourne, FL, United States","/jobs?location=Melbourne%2C+FL%2C+United+States",{"_435":434,"_439":551,"_470":471,"_462":552,"_248":553,"_446":554,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":555,"_431":559,"_473":560,"_436":129,"_487":561,"_478":562,"_489":442,"_490":548,"_492":563,"_494":549,"_496":497},["D",1773252000000],"American Leak Detection, Inc.","The Customer Service Representative at American Leak Detection of

East Central Florida

is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Brevard and Indian River County area.

Benefits for our Customer Service Reps (CSRs):

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Customer Service Reps (CSR) Core Responsibilities:

Answering the phones

Explaining our services to potential clients

Manage the customer experience

Scheduling of appointments

Dispatch, routing, and scheduling of jobs for our technicians

Shift: 8 hour daytime shift, full-time

Availability: General workday is Monday through Friday, occasional weekend availability may be required

Customer Service Representative (CSR) Qualifications:

Excellent customer service and telephone skills

Excellent written and oral communication skills

Proficiency in Microsoft Office Suite

Experience in the plumbing, restoration, or construction industries- a plus but not required

Experience using Salesforce is a plus but not required

About American Leak Detection:\nAmerican Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

#J-18808-Ljbffr\n","The Customer Service Representative at American Leak Detection of

East Central Florida

is responsible for answering customer ques...",[556],{"_458":459,"_454":541,"_452":557,"_456":543,"_460":558},"Melbourne, FL, United States, 32935","32935",["B","2851714284"],"Work at American Leak Detection, Inc.","11 days ago","/jobs/2851714284-customer-service-representative","/jobs?keyword=American+Leak+Detection%2C+Inc.",{"_435":283,"_439":565,"_470":471,"_462":552,"_248":566,"_446":567,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":568,"_431":570,"_473":560,"_436":129,"_487":571,"_478":572,"_489":442,"_490":484,"_492":563,"_494":495,"_496":497},["D",1773666000000],"The Customer Service Representative at American Leak Detection of Nashville

is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Nashville

area.\nBenefits for our Customer Service Reps (CSRs):\n401(k)\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nWork from home\nSalary: $18.00 to $20.00 per hour\nCustomer Service Reps (CSR) Core Responsibilities:\nAnswering the phones\nExplaining our services to potential clients\nManage the customer experience\nScheduling of appointments\nDispatch, routing, and scheduling of jobs for our technicians\nShift: 8 hour daytime shift, full-time\nAvailability: General workday is Monday through Friday, occasional weekend availability may be required\nCustomer Service Representative (CSR) Qualifications:\nExcellent customer service and telephone skills\nExcellent written and oral communication skills\nProficiency in Microsoft Office Suite\nExperience in the plumbing, restoration, or construction industries- a plus but not required\nExperience using Salesforce is a plus but not required\nAbout American Leak Detection:\nAmerican Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.\nWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

#J-18808-Ljbffr\n","The Customer Service Representative at American Leak Detection of Nashville

is responsible for answering customer questions, scheduling ap...",[569],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2903980473"],"6 days ago","/jobs/2903980473-customer-service-representative",{"_435":434,"_439":574,"_470":471,"_462":575,"_248":576,"_446":577,"_433":434,"_113":578,"_437":199,"_438":199,"_472":471,"_448":199,"_449":579,"_431":585,"_473":586,"_436":117,"_487":587,"_478":588,"_489":578,"_490":589,"_492":590,"_494":591,"_496":592},["D",1772710609000],"Red Rhino Leak Detection Inc","A leading leak detection company in Houston is seeking a Territory Director to lead operations, drive growth, and develop talent within the region. The ideal candidate will have 4-7 years of leadership experience and a strong background in service or field operations. Responsibilities include managing budgets and KPIs, executing territory strategies, and fostering a culture of excellence. A competitive salary range of $100k-$140k plus benefits, including unlimited PTO and relocation assistance, is offered.
#J-18808-Ljbffr","A leading leak detection company in Houston is seeking a Territory Director to lead operations, drive growth, and develop talent within the region....","Territory Growth & Operations Director",[580],{"_458":459,"_454":581,"_452":582,"_456":583,"_460":584},"Houston","Houston, TX, United States, 77246","TX","77246",["B","2873752264"],"Work at Red Rhino Leak Detection Inc","17 days ago","/jobs/2873752264-territory-growth-operations-director","Houston, TX, United States","/jobs?keyword=Red+Rhino+Leak+Detection+Inc","/jobs?location=Houston%2C+TX%2C+United+States","/jobs?keyword=Territory+Growth+%26+Operations+Director","actionData","errors"]