Bilingual Customer Service Representative
Aston Carter, Portland, OR, United States
Bilingual Customer Service Representative (English & Spanish)
Service Partners is looking for a sales coordinator to support their sales reps and to provide customer order support and product/business information for all customers. This position acts as a business representative for the distribution channel. - Provide quality customer service and order support for Service Partners' customer base. - Help with purchase orders, providing updates on invoicing and ensuring data entry is accurate - Process and review dealer orders and requests and system generated acknowledgements and orders - Communication professionally with Service Partners customers and internal customers regarding product and business issues. - Support the order fulfillment process by working extensively with outside sales representatives, product personnel, Customer service, credit and delivery. - Maintaining pricing and running sales reports. - Reflective Service Partners' business values in all business interactions. - Process orders using JDEdwards - May support with other administrative duties and projects as assigned. - There is autonomy in this role. Ideally looking for someone who thrives with autonomy and gets excited about problem solving and making something their own. Skills: CRM, MS Office Suite, bilingual, Sales, Customer service, Data entry, Sales support, Order entry, Microsoft office, Account management, Order processing, Administrative support, Clerical, Email, Microsoft Outlook, Inside sale, SAP Top Skills Details: CRM, MS Office Suite, bilingual Additional Skills & Qualifications: Minimum of one (1) to two (2) years experience in customer service utilizing an enterprise system, preferably in a manufacturing environment - administrative support or sales support experience from a logistics, or blue collar environment would be ideal. - Must have excel skills and the ability to pick up new systems - ability to deal with ambiguity and support returning customers in person and via phone/email at times. Additional skills needed: High School diploma or general education degree (GED) required, some college preferred Work independently, at times under pressure Strong time management skills with ability to multitask Sense of urgency; meeting of deadlines Excellent customer service skills Computer literacy and ability to learn new computer software programs Excellent written and oral communication skills; strong organizational skills and attention to detail Experience Level: Expert Level Job Type & Location: This is a Contract to Hire position based out of Tigard, OR. Pay and Benefits: The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Tigard, OR. Application Deadline: This position is anticipated to close on Mar 24, 2026.
Service Partners is looking for a sales coordinator to support their sales reps and to provide customer order support and product/business information for all customers. This position acts as a business representative for the distribution channel. - Provide quality customer service and order support for Service Partners' customer base. - Help with purchase orders, providing updates on invoicing and ensuring data entry is accurate - Process and review dealer orders and requests and system generated acknowledgements and orders - Communication professionally with Service Partners customers and internal customers regarding product and business issues. - Support the order fulfillment process by working extensively with outside sales representatives, product personnel, Customer service, credit and delivery. - Maintaining pricing and running sales reports. - Reflective Service Partners' business values in all business interactions. - Process orders using JDEdwards - May support with other administrative duties and projects as assigned. - There is autonomy in this role. Ideally looking for someone who thrives with autonomy and gets excited about problem solving and making something their own. Skills: CRM, MS Office Suite, bilingual, Sales, Customer service, Data entry, Sales support, Order entry, Microsoft office, Account management, Order processing, Administrative support, Clerical, Email, Microsoft Outlook, Inside sale, SAP Top Skills Details: CRM, MS Office Suite, bilingual Additional Skills & Qualifications: Minimum of one (1) to two (2) years experience in customer service utilizing an enterprise system, preferably in a manufacturing environment - administrative support or sales support experience from a logistics, or blue collar environment would be ideal. - Must have excel skills and the ability to pick up new systems - ability to deal with ambiguity and support returning customers in person and via phone/email at times. Additional skills needed: High School diploma or general education degree (GED) required, some college preferred Work independently, at times under pressure Strong time management skills with ability to multitask Sense of urgency; meeting of deadlines Excellent customer service skills Computer literacy and ability to learn new computer software programs Excellent written and oral communication skills; strong organizational skills and attention to detail Experience Level: Expert Level Job Type & Location: This is a Contract to Hire position based out of Tigard, OR. Pay and Benefits: The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Tigard, OR. Application Deadline: This position is anticipated to close on Mar 24, 2026.