AI-Driven Retention & Renewal Leader

A global leader in business cloud software is seeking a Senior Director of Retention Program in Atlanta, Georgia. This strategic role is responsible for driving customer retention, synthesizing insights, and leading programs to improve customer satisfaction. Ideal candidates have a strong background in cloud or SaaS environments and a proven ability to influence across matrixed organizations. The position offers a unique opportunity to make a significant impact on customer value realization and business outcomes. #J-18808-Ljbffr