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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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Kamas, Utah, USAtime type:

Full timeposted on:

Posted 2 Days Agojob requisition id:

R0022223Where You’ll Work – White Knight Fluid Handling Inc., a subsidiary of Graco, Inc.White Knight was established in 1995 and has consistently developed and manufactured high-quality products. We are a leading supplier of pumps and fluid transfer technology to the semiconductor, Solar Cells, LEDs, flat-panel displays, electronic and industrial markets.**Job Purpose**Accurate and timely response to customer inquiries and product questions.**Essential Duties*** Directly communicate with customers (i.e users, distributors, sales/marketing, and Graco Minneapolis ordering entities) via phone, EDI, Internet, or fax, GEDI, etc.* Provide support to customers for product related inquiries.* Review and process orders received from customers.* Developing all resources that aid in resolving customer inquiries.* Actively engage in continuous improvement programs.* Process and respond to customer inquiries, deductions, requirements, complaints, and other needs in the most expeditious and courteous manner possible (i.e. shipping errors, entry errors, and traffic questions).* Make promise date commitments to customers as required and follow through to insure that commitments are either met or the customer receives as much advance notice as possible.* Answer questions regarding department, distribution, and/or corporate policies and procedures to appropriate individuals as required.* Assist in developing work procedures and work instructions.* Participate in continuous program of training on products, promotions, policies, etc.* Perform any other responsibilities as assigned.**Position Requirements****Essential*** Experience with ERP/CRM software.* Strong Microsoft Suite experience.* Problem solving and critical thinking skills.* Excellent communication, presentation, and interpersonal skills.* Attention to detail and accuracy.* Ability to manage multiple orders and customer requests in a high volume environment.* Two plus years experience in a customer service phone environment or equivalent.* Two year technical degree or bachelor’s degree possessing a mechanical aptitude or equivalent relevant combination of education and experience.**Desirable*** Knowledge of manufacturing processes or supply chain operations.* Training experience.* Oracle knowledge.* Foreign language (Spanish, French or German preferred).* Previous international experience in a Logistics or Customer Service function* Knowledgeable in preparation of all export documentation for international shipments*Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).*At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco’s culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career.Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco’s comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit .The base pay range for this position is listed below, exclusive of fringe benefits or other compensation.

If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience.

In addition to those factors, we will also consider internal equity of our current employees.

Please keep in mind that the range provided is the full base salary range for the role.

Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth.$21.92 - $38.41Grow your career at a world class manufacturing company. White Knight (), a Graco company (), is a leading supplier of pumps and fluid transfer technology to the Semiconductor, Solar Cells, LEDs, flat-panel displays, electronic, and industrial markets. White Knight operates a clean, growing, and stable manufacturing facility in Kamas, UT. Get out of the traffic and come work in one of Utah’s beautiful mountain valleys. White Knight is a short drive from Heber City, Park City, and surrounding areas, with ride-share opportunities available from the Salt Lake valley. White Knight employees enjoy an outstanding benefit package which includes health and dental insurance, PTO (Paid Time Off for vacation/sick), holiday Pay, 401k with a generous company matching contribution, education reimbursement program, and a discounted employee stock purchase program (NYSE ticker GGG).\n#J-18808-Ljbffr\n",".Customer Service Representative page is loaded## Customer Service Representativelocations:

Kamas, Utah, USAtime type:

Full timep...",[529],{"_458":459,"_454":530,"_452":531,"_456":457},"Salt Lake City","Salt Lake City, UT, United States",["B","2894801652"],"Work at Graco Inc","7 days ago","/jobs/2894801652-customer-service-representative","/jobs?keyword=Graco+Inc","/jobs?location=Salt+Lake+City%2C+UT%2C+United+States",{"_435":434,"_439":539,"_470":471,"_462":463,"_248":540,"_446":541,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":542,"_431":544,"_473":474,"_436":129,"_487":545,"_478":546,"_489":442,"_490":484,"_492":493,"_494":495,"_496":497},["D",1773360000000],"Customer Service Representative

Accurate and timely response to customer inquiries and product questions.\nEssential Duties\nDirectly communicate with customers via phone, EDI, Internet, or fax.\nProvide support to customers for product related inquiries.\nReview and process orders received from customers.\nDeveloping all resources that aid in resolving customer inquiries.\nActively engage in continuous improvement programs.\nProcess and respond to customer inquiries, deductions, requirements, complaints, and other needs in the most expeditious and courteous manner possible.\nMake promise date commitments to customers as required and follow through to insure that commitments are either met or the customer receives as much advance notice as possible.\nAnswer questions regarding department, distribution, and/or corporate policies and procedures to appropriate individuals as required.\nAssist in developing work procedures and work instructions.\nParticipate in continuous program of training on products, promotions, policies, etc.\nPerform any other responsibilities as assigned.\nPosition Requirements\nEssential\nExperience with ERP/CRM software.\nStrong Microsoft Suite experience.\nProblem solving and critical thinking skills.\nExcellent communication, presentation, and interpersonal skills.\nAttention to detail and accuracy.\nAbility to manage multiple orders and customer requests in a high volume environment.\nTwo plus years experience in a customer service phone environment or equivalent.\nTwo year technical degree or bachelor's degree possessing a mechanical aptitude or equivalent relevant combination of education and experience.\nDesirable\nKnowledge of manufacturing processes or supply chain operations.\nTraining experience.\nOracle knowledge.\nForeign language (Spanish, French or German preferred).\nPrevious international experience in a Logistics or Customer Service function.\nKnowledgeable in preparation of all export documentation for international shipments.\nApplicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future.\nAt Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco's culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career.\nGraco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.\nThe base pay range for this position is listed below, exclusive of fringe benefits or other compensation. If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth.\n$21.92 - $38.41

","Customer Service Representative

Accurate and timely response to customer inquiries and product questions.\nEssential Duties\nDirectly commun...",[543],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2873016447"],"10 days ago","/jobs/2873016447-customer-service-representative",{"_435":434,"_439":548,"_470":471,"_462":549,"_248":550,"_446":551,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":552,"_431":557,"_473":558,"_436":129,"_487":559,"_478":560,"_489":442,"_490":555,"_492":561,"_494":562,"_496":497},["D",1774011600000],"Merola Tile Distributors of America","\nProvide excellent customer service by assisting and responding to all customer inquiries via phone, email, and live chat in a professional, friendly, and enthusiastic manner.

Answer incoming calls promptly and courteously.

Respond to all emails promptly, prioritizing timely resolution and addressing customer inquiries as quickly as possible.

Respond to live chat inquiries promptly with clear, accurate, and helpful information.

Manage a high volume of incoming calls while maintaining professionalism and efficiency in a fast‑paced environment.

Address and resolve customer complaints through to completion.

Order Processing & Coordination

Process customer orders received via fax, email, and EDI throughout the day.

Ensure orders are entered accurately and processed with urgency.

Maintain high standards of order accuracy and productivity, which are tracked as key performance indicators (KPIs).

Allocate orders and ensure customer purchase orders are fulfilled and shipped according to vendor guidelines and company standards.

Coordinate with internal departments to ensure orders are processed and shipped accurately and on time.

Process invoices, returns, and related documentation.

Problem Solving & Administrative Support

Accurately enter, update, and maintain customer and product information with strong attention to detail.

Prepare, organize, and file documents to ensure proper recordkeeping and data entry.

Monitor and manage communications and system activity across email, partner portals, EDI, ERP, and WMS systems.

Analyze customer concerns and identify appropriate solutions to resolve issues effectively.

Obtain approval from department supervisors or managers for material or monetary requests when required.

Team & Organizational Support

Interact professionally with customers visiting the front entrance and promptly notify the appropriate person of their arrival.

Answer and manage external phone calls and accurately transfer them to the appropriate person.

Follow all departmental and company policies, procedures, and operational guidelines.

Assist with training others as needed.

Perform additional administrative or operational duties as assigned by management.

Problem Solving --Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Initiative --Volunteers readily; undertakes self‑development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

Oral Communication --Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Attendance/Punctuality --Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Teamwork --Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Quality/Quantity --Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality; meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.

Ethics --T treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

Physical Requirements\nRegularly stand/sit for extended periods, operate office equipment, perform light‑moderate lifting, lift/move up to 35 lbs. occasionally, bend, twist, and maintain posture. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Qualifications and Education Requirements

Associated degree/BS, preferred

Experience with Microsoft applications (Word, Excel.)

Experience with ERP system, preferred.

Customer Service / Administrative experience

Prior experience working in an office setting

Outstanding verbal and written communication skills

Strong phone handling skills and practice active listening

Fast and accurate data entry skills, computer literate.

Patience, professionalism, and optimistic attitude

Ability to stay organized and to work in a fast‑paced, multi‑project environment.

Ability to prioritize and manage time effectively

Ability to work well in a team setting and maintain positive relationships.

Good analytical skills, be able to solve problems, is self‑motivated, and is able to work well with users and trading partners, preferred.

Additional Notes

Must be authorized to work in the United States.

Undergo background check

We stay true to our mission statement “Improving Homes. Improving Lives.” With our product we improve homes, but it is with our collective effort that we improve lives. Our

Fundamentals

describe the values, behaviors, principles, and practices that are the foundation of our unique workplace. It explains how we relate to each other, our clients, and even our suppliers. It’s who we are, and it’s what drives our extraordinary success. It’s our commitment to each other to improve our lives.

Merola Fundamentals | Merola Tile

Medical, Vision, and Dental Insurance

9 Annual Paid Holidays (including New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)

Paid Time Off — earned and accrued from your first day with the company

401(k) Plan with company match (eligibility after 1 month)

Employer-Paid Life Insurance

Performance Reviews after 90 days and annually

Quarterly Company Goals — opportunity to earn up to 4 weeks of additional bonus pay annually

Employee Assistance Program (EAP)

Employee Referral Bonus Program

Fresh Fruit, Coffee, Hot Chocolate, and Tea provided daily

Weekly Company Lunches

Company Culture Events — BBQs, Ugly Sweater Day, T‑shirt making, Halloween contests, and more

#J-18808-Ljbffr\n","\nProvide excellent customer service by assisting and responding to all customer inquiries via phone, email, and live chat in a professional, friend...",[553],{"_458":459,"_454":554,"_452":555,"_456":556},"Monmouth Heights at Manalapan","Monmouth Heights at Manalapan, NJ, United States","NJ",["B","2947253143"],"Work at Merola Tile Distributors of America","2 days ago","/jobs/2947253143-customer-service-representative","/jobs?keyword=Merola+Tile+Distributors+of+America","/jobs?location=Monmouth+Heights+at+Manalapan%2C+NJ%2C+United+States",{"_435":434,"_439":564,"_470":471,"_462":565,"_248":566,"_446":567,"_433":434,"_113":568,"_437":199,"_438":199,"_472":471,"_448":199,"_449":569,"_431":575,"_473":576,"_436":129,"_487":577,"_478":578,"_489":568,"_490":579,"_492":580,"_494":581,"_496":582},["D",1772722800000],"Airswift","Overview\nAirswift has been tasked by one of its chemical clients to look for a Customer Service/Inside Sales Rep to work a 1-year hybrid contract in Houston, TX. This contract has the possibility to be extended or become direct based on performance.

Under the supervision of the Customer Service Supervisor, the Customer Service/Inside Sales Rep is accountable for establishing a strong customer relationship – based on trust and responsiveness. The CSR will accurately process customer orders in an efficient manner to ensure customer demands are met, manage customer complaints and issues and be empowered to resolve issues in a timely and professional manner. This will be a hybrid position (3 days in office, 2 from home).

Daily Responsibilities

Order Entry

– Process received orders to ensure accuracy and entry in SAP/SFDC. Good understanding of various order processing (EDI, fax-to-EDI, web-to-EDI). Verify all POs migrated by Independent Reps for accuracy and make necessary changes according to the customer PO. Advise customer and/or Rep of changes if any. Understand and correctly interpret Service Level Agreement for customer and sales team, including all retail customer contracts and requirements.

Order Maintenance

– Schedule and maintain orders in SAP and SFDC. Create deliveries for released orders by calculating truck loads. Respond to inquiries via email or phone, e.g. inventory availability, production schedule, technical questions, products and policies. Coordinate with Shipping to build efficient loads and schedules for pool trucks. Maintain records of customer interaction in SFDC – Voice of Customer (VOC). Manage the status of open orders/backorders. Communicate with Reps/Customers to obtain T/L fills and B/O releases. Run daily Order Edit. Send weekly open order reports to all Reps. Coordinate with Planners, Sales Manager/Representative, Credit Manager, Salesforce.com Administrator. Provide verbal quotes (Q1 and Q2) and enter into SFDC.

Conflict Management

– Properly accept, log, manage and resolve customer and sales issues in a professional and empathetic manner. Keep customers informed of any issues of orders/deliveries. Attend trade shows to showcase knowledge of product and assist sales team. Keep SFDC administrator abreast of any problems within Salesforce (i.e., pricing discrepancies, etc.).

Credit, Debit, RGA

– Manage the Return Material process within agreed upon policy parameters, ensuring customer satisfaction while guidelines are achieved. Research deductions/short payments/credit disputes and communicate with customer in a professional and empathetic manner to resolve dispute/issue. Process credit applications for new or updated customer SAP accounts. Gather information for credit/debit memos and forward to customer service.

Inside Sales

– Make outbound sales calls. Upsell existing accounts/products. Prospect for new business as requested.

What You Bring To The Table

Formal education such as a Bachelor's degree or certifications or 1-3 years of practical customer service/order entry.

Inside sales experience.

Strong interpersonal and relationship management skills.

Experience and comfort in conflict resolution.

Ability to multi-task.

Good systems aptitude and solid PC/keyboarding skills.

Strong basic math skills.

#J-18808-Ljbffr\n","Overview\nAirswift has been tasked by one of its chemical clients to look for a Customer Service/Inside Sales Rep to work a 1-year hybrid contract i...","Customer Service/Inside Sales Representative",[570],{"_458":459,"_454":571,"_452":572,"_456":573,"_460":574},"Houston","Houston, TX, United States, 77246","TX","77246",["B","2788909684"],"Work at Airswift","17 days ago","/jobs/2788909684-customer-service-inside-sales-representative","Houston, TX, United States","/jobs?keyword=Airswift","/jobs?location=Houston%2C+TX%2C+United+States","/jobs?keyword=Customer+Service%2FInside+Sales+Representative",{"_435":434,"_439":584,"_470":471,"_462":585,"_248":586,"_446":587,"_433":434,"_113":588,"_437":199,"_438":199,"_472":471,"_448":199,"_449":589,"_431":594,"_473":595,"_436":132,"_487":596,"_478":597,"_489":588,"_490":598,"_492":599,"_494":600,"_496":601},["D",1773115200000],"Frozen Food Express Industries","Customer Service Representative

Frozen Food Express is seeking an experienced Customer Service Representative to join our team in Lancaster, TX. As a leading temperature-controlled LTL carrier, FFE supports many of North America's largest food manufacturers, retailers, and distributors.\nThis role combines customer account ownership and shipment execution. The Customer Service Representative serves as the primary point of contact for assigned customer accounts while ensuring accurate order entry, shipment visibility, and proactive service resolution across the FFE network.\nThe ideal candidate is comfortable managing high shipment volume, complex service issues, and customer relationships in a fast-paced transportation environment.\nKey Responsibilities\nServe as the primary point of contact for assigned customer accounts\nEnter and manage shipment orders via phone, email, fax, or EDI into the AS400 operating system\nMonitor freight movement and proactively communicate shipment status updates to customers\nResearch and resolve service exceptions, documenting service failures and corrective actions in the system\nPartner with dispatch, terminal operations, and other departments to ensure accurate pickup and delivery execution\nMaintain strong customer relationships through consistent communication and proactive problem solving\nEscalate critical service issues and coordinate solutions across internal teams when necessary\nMaintain accurate shipment documentation and customer account information within operating systems\nIdentify service concerns, declined business, or growth opportunities and communicate them to the sales team\nManage multiple shipments, priorities, and customer inquiries simultaneously in a fast-paced LTL environment\nQualifications\n3+ years of customer service experience required\nTransportation, logistics, or supply chain experience strongly preferred\nExperience working in LTL, cold chain, or freight brokerage environments is a plus\nWorking knowledge of AS400, EDI tendering, or transportation management systems preferred\nStrong communication skills with the ability to interact professionally with customers and internal operations teams\nExcellent problem-solving and organizational skills\nAbility to manage high shipment volumes while maintaining accuracy and attention to detail\nProficiency in data entry, keyboarding, and general computer systems\nThis is not an entry-level administrative position. The role requires a customer service professional capable of balancing detailed shipment entry with proactive account management in a dynamic transportation environment.\nThe statements above are intended to describe the general nature of the list of job requirements and/or duties performed by the employees and may not contain all capabilities necessary to perform the job at all times due to circumstances. Statements are not intended to be construed as an exhaustive list of all duties. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected to and must be able to perform all such duties and tasks.\nEmployment will require a criminal background investigation and a drug/alcohol screening. While FFE promotes a drug free workplace, we no longer include marijuana in our comprehensive pre-employment drug screening program for any positions not regulated by the Department of Transportation. Impairment in the workplace is strictly prohibited and we will continue to test for all drugs and alcohol in compliance with our Reasonable Suspicion Policy.\nFrozen Food Express is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origins, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, or any other characteristic protected by law.\nOur competitive benefits package will include health care (medical, dental, and vision), matching 401(k) retirement plan, $25,000 in company paid life insurance, disability plans, vacation, sick time and more. Find out what other benefits FFE has to offer when you choose to start your career with us!\n","Customer Service Representative

Frozen Food Express is seeking an experienced Customer Service Representative to join our team in Lancaste...","Customer Service Rep",[590],{"_458":459,"_454":591,"_452":592,"_456":573,"_460":593},"Lancaster","Lancaster, TX, United States, 75146","75146",["B","2836177354"],"Work at Frozen Food Express Industries","13 days ago","/jobs/2836177354-customer-service-rep","Lancaster, TX, United States","/jobs?keyword=Frozen+Food+Express+Industries","/jobs?location=Lancaster%2C+TX%2C+United+States","/jobs?keyword=Customer+Service+Rep","actionData","errors"]