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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

","Melville, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","newsday.jpg","hexCode","#D52B1E","headline","Award-Winning Local Media Powerhouse Serving Long Island & New York City","/companies/newsday-media-group","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/8752/newsday.jpg","hasJobSubmission","isSavedJob","similarJobs",[521,541,561,572,592],{"_435":434,"_439":522,"_468":469,"_460":523,"_248":524,"_446":525,"_433":434,"_113":526,"_437":199,"_438":199,"_470":469,"_448":199,"_449":527,"_431":533,"_471":534,"_436":120,"_485":535,"_476":536,"_487":526,"_488":537,"_490":538,"_492":539,"_494":540},["D",1773154800000],"Insight Global","A leading staffing firm is seeking an Adverse Event & Product Complaint Specialist in Mundelein, IL. This hybrid role focuses on supporting regulatory compliance and complaint evaluation in the medical device industry. The ideal candidate has 1–2+ years of experience in product complaint handling and excellent analytical skills. Responsibilities include reviewing complaints, submitting mandatory reports to the FDA, and collaborating with cross-functional teams to enhance complaint processes. The role offers a pay rate of $25–34/hr, depending on experience.\n#J-18808-Ljbffr\n","A leading staffing firm is seeking an Adverse Event & Product Complaint Specialist in Mundelein, IL. This hybrid role focuses on supporting regulat...","Adverse Event & Product Complaint Specialist",[528],{"_458":459,"_454":529,"_452":530,"_456":531,"_484":532},"Mundelein","Mundelein, IL, United States, 60060","IL","60060",["B","2840984914"],"Work at Insight Global","12 days ago","/jobs/2840984914-adverse-event-product-complaint-specialist","Mundelein, IL, United States","/jobs?keyword=Insight+Global","/jobs?location=Mundelein%2C+IL%2C+United+States","/jobs?keyword=Adverse+Event+%26+Product+Complaint+Specialist",{"_435":434,"_439":542,"_468":469,"_460":543,"_248":544,"_446":545,"_433":434,"_113":546,"_437":199,"_438":199,"_470":469,"_448":199,"_449":547,"_431":553,"_471":554,"_436":120,"_485":555,"_476":556,"_487":546,"_488":557,"_490":558,"_492":559,"_494":560},["D",1773946800000],"System One","Job Title: QA Product Complaint Coordinator

Location: East Windsor, NJ

Type: Contract

Compensation: $25.00 - $35.00 per hour

Contractor Work Model: Onsite

Hours: 8:30am - 5:30pm

Responsibilities

Handle product complaints, including initiating, receiving, processing, and closing complaints following SOPs.

Prepare complaint samples for shipment to manufacturing for investigation.

Interact with customers/reports daily to acquire necessary information for product complaint investigations.

Review final investigations from manufacturing units for accuracy.

Assist in the initial receipt and processing of adverse drug events (ADE) in line with SOPs.

Support handling and processing of field alert reports to FDA when necessary.

Analyze and summarize product complaint investigations independently, ensuring strict adherence to timelines.

Contribute to various projects such as medical inquiry handling and adverse event intake.

Maintain high standards of organization, communication, and documentation accuracy.

Demonstrate strong customer service skills and high-performance work ethics.

Requirements

Minimum of a Bachelor of Science degree or equivalent professional experience.

At least one year of experience in Pharmacovigilance, Customer Service, or related Healthcare role.

Proficiency in Excel and Word.

Bilingual in Spanish preferred but not required.

Ability to analyze and summarize investigations independently.

Prior experience with product complaint handling.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M3-

#LI-

#DI-

Ref: #558-Scientific

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.\n","Job Title: QA Product Complaint Coordinator

Location: East Windsor, NJ

Type: Contract

Compensation: $25.00 - $35.00 per ...","QA Complaint Associate",[548],{"_458":459,"_454":549,"_452":550,"_456":551,"_484":552},"Hightstown","Hightstown, NJ, United States, 08520","NJ","08520",["B","2937668231"],"Work at System One","3 days ago","/jobs/2937668231-qa-complaint-associate","Hightstown, NJ, United States","/jobs?keyword=System+One","/jobs?location=Hightstown%2C+NJ%2C+United+States","/jobs?keyword=QA+Complaint+Associate",{"_435":434,"_439":562,"_468":469,"_460":563,"_248":564,"_446":565,"_433":434,"_113":546,"_437":199,"_438":199,"_470":469,"_448":199,"_449":566,"_431":568,"_471":569,"_436":120,"_485":555,"_476":570,"_487":546,"_488":557,"_490":571,"_492":559,"_494":560},["D",1773979200000],"System One Holdings, LLC","Job Title:

QA Product Complaint Coordinator\nLocation:

East Windsor, NJ\nType:

Contract\nCompensation:

$25.00 - $35.00 per hour\nContractor Work Model:

Onsite\nHours:

8:30am - 5:30pm

Responsibilities

Handle product complaints, including initiating, receiving, processing, and closing complaints following SOPs.\nPrepare complaint samples for shipment to manufacturing for investigation.\nInteract with customers/reports daily to acquire necessary information for product complaint investigations.\nReview final investigations from manufacturing units for accuracy.\nAssist in the initial receipt and processing of adverse drug events (ADE) in line with SOPs.\nSupport handling and processing of field alert reports to FDA when necessary.\nAnalyze and summarize product complaint investigations independently, ensuring strict adherence to timelines.\nContribute to various projects such as medical inquiry handling and adverse event intake.\nMaintain high standards of organization, communication, and documentation accuracy.\nDemonstrate strong customer service skills and high-performance work ethics.\nRequirements

Minimum of a Bachelor of Science degree or equivalent professional experience.\nAt least one year of experience in Pharmacovigilance, Customer Service, or related Healthcare role.\nProficiency in Excel and Word.\nBilingual in Spanish preferred but not required.\nAbility to analyze and summarize investigations independently.\nPrior experience with product complaint handling.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M3-

#LI-

#DI-

Ref: #558-Scientific\n","Job Title:

QA Product Complaint Coordinator\nLocation:

East Windsor, NJ\nType:

Contract\nCompensation:

$25.00 - $3...",[567],{"_458":459,"_454":549,"_452":550,"_456":551,"_484":552},["B","2942869589"],"Work at System One Holdings, LLC","/jobs/2942869589-qa-complaint-associate","/jobs?keyword=System+One+Holdings%2C+LLC",{"_435":434,"_439":573,"_468":469,"_460":574,"_248":575,"_446":576,"_433":434,"_113":577,"_437":199,"_438":199,"_470":469,"_448":199,"_449":578,"_431":584,"_471":585,"_436":120,"_485":586,"_476":587,"_487":577,"_488":588,"_490":589,"_492":590,"_494":591},["D",1774105200000],"USA Jobs","Pennymac

Pennymac is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.\nAt Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.\nA Typical Day

The Priority Complaint Specialist I will conduct thorough investigations into written and verbal complaints and disputes received from customers, attorneys, executives and regulatory agencies. Prepare and deliver accurate and comprehensive responses to complaints within established timelines, adhering to company policies, complaint procedures and regulatory requirements.\nThe Priority Complaint Specialist I will:\nServe as the primary point of contact for complainants, providing regular updates and explanations throughout the resolution process\nMaintain detailed records of all complaints, investigation findings and resolutions in the appropriate systems; ensure documentation is accurate and consistently up-to-date\nCollaborate closely with other departments (e.g., legal, compliance, operations) to gather information and facilitate resolution\nEnsure all inquiries or complaints are resolved promptly and with effective service to customers, escalating to a Supervisor when required\nCompose professional and accurate written response letters\nVerify that all information provided in responses directly and completely address all customer concerns\nMaintain compliance with regulatory timeframes for complaint resolution, including updates to the designated portal\nIdentify and escalate process breakdowns and potential risks that contribute to complaints\nPerform other related duties as required and assigned\nDemonstrate behaviors which are aligned with the organization's desired culture and values\nWhat You'll Bring

Strong written and verbal communication skills\nStrong internal and external customer service skills, including a professional telephone manner\nGood organizational and time management skills\nStrong problem-solving skills and critical-thinking, with sound judgement\nWorking knowledge of collection practices and law, loss mitigation, foreclosure, and bankruptcy laws, including thorough knowledge of RESPA as it pertains to qualified written requests\nProficient in Microsoft Word and Excel\nProven track record of delivering timely and accurate information in a fast-paced environment\nStrong attention to detail, ability to work independently and as a team player\nStrong business acumen\nFinancial services or mortgage industry experience preferred\nWhy You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.\nPennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.\nBenefits That Bring It Home

Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:\nComprehensive Medical, Dental, and Vision\nPaid Time Off Programs including vacation, holidays, illness, and parental leave\nWellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)\nRetirement benefits, life insurance, 401k match, and tuition reimbursement\nPhilanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships\nWe value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities.\nTo learn more about our benefits visit:\nhttps://pennymacnews.page.link/benefits\nCompensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:\nLower in range - Building skills and experience in the role\nMid-range - Experience and skills align with proficiency in the role\nHigher in range - Experience and skills add value above typical requirements of the role\nSome roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.\nSalary\n$45,000 - $66,000\nWork Model\nOFFICE\n","Pennymac

Pennymac is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the pro...","Priority Complaint Specialist I",[579],{"_458":459,"_454":580,"_452":581,"_456":582,"_484":583},"Moorpark","Moorpark, CA, United States, 93020","CA","93020",["B","2961914499"],"Work at USA Jobs","1 days ago","/jobs/2961914499-priority-complaint-specialist-i","Moorpark, CA, United States","/jobs?keyword=USA+Jobs","/jobs?location=Moorpark%2C+CA%2C+United+States","/jobs?keyword=Priority+Complaint+Specialist+I",{"_435":434,"_439":593,"_468":469,"_460":594,"_248":595,"_446":596,"_433":434,"_113":577,"_437":199,"_438":199,"_470":469,"_448":199,"_449":597,"_431":599,"_471":600,"_436":120,"_485":555,"_476":601,"_487":577,"_488":588,"_490":602,"_492":590,"_494":591},["D",1773946800000],"PennyMac","PENNYMAC

Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

The Priority Complaint Specialist I will conduct thorough investigations into written and verbal complaints and disputes received from customers, attorneys, executives and regulatory agencies. Prepare and deliver accurate and comprehensive reponses to complaints within established timelines, adhering to company policies, complaint procedures and regulatory requirements.

The Priority Complaint Specialist I will:

Serve as the primary point of contact for complainants, providing regular updates and explanations throughout the resolution process

Maintain detailed records of all complaints, investigation findings and resolutions in the appropriate systems; ensure documentation is accurate and consistently up-to-date

Collaborate closely with other departments (e.g., legal, compliance, operations) to gather information and facilitate resolution

Ensure all inquiries or complaints are resolved promptly and with effective service to customers, escalating to a Supervisor when required

Compose professional and accurate written response letters

Verify that all information provided in responses directly and completely address all customer concerns

Maintain compliance with regulatory timeframes for complaint resolution, including updates to the designated portal

Identify and escalate process breakdowns and potential risks that contribute to complaints

Perform other related duties as required and assigned

Demonstrate behaviors which are aligned with the organization’s desired culture and values

What You’ll Bring

Strong written and verbal communication skills

Strong internal and external customer service skills, including a professional telephone manner

Good organizational and time management skills

Strong problem-solving skills and critical-thinking, with sound judgement

Working knowledge of collection practices and law, loss mitigation, foreclosure, and bankruptcy laws, including thorough knowledge of RESPA as it pertains to qualified written requests

Proficient in Microsoft Word and Excel

Proven track record of delivering timely and accurate information in a fast-paced environment

Strong attention to detail, ability to work independently and as a team player

Strong business acumen

Financial services or mortgage industry experience preferred

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

Comprehensive Medical, Dental, and Vision

Paid Time Off Programs including vacation, holidays, illness, and parental leave

Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)

Retirement benefits, life insurance, 401k match, and tuition reimbursement

Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities.

To learn more about our benefits visit:

https://pennymacnews.page.link/benefits

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

Lower in range - Building skills and experience in the role

Mid-range - Experience and skills align with proficiency in the role

Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary

$45,000 - $66,000

Work Model

OFFICE\n","PENNYMAC

Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business fo...",[598],{"_458":459,"_454":580,"_452":581,"_456":582,"_484":583},["B","2937668203"],"Work at PennyMac","/jobs/2937668203-priority-complaint-specialist-i","/jobs?keyword=PennyMac","actionData","errors"]