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Senior EPIC App Analyst

Children's National Medical Center, Washington, District of Columbia, United States


Job Description - Senior EPIC App Analyst (260000L0)

Job Description

Description

The Sr Epic Application Analyst plays a pivotal role in the advanced design, build, testing, and validation of Epic Beaker. In addition to routine support, this role drives complex system improvements, collaborates with interdisciplinary teams, and leads strategic initiatives that enhance operational efficiency. As a trusted expert, the Sr Epic Application Analyst serves as a key partner to clinical, financial, and operational stakeholders, delivering innovative solutions that optimize system functionality, improve user experience, and align with broader organizational goals.

Qualifications

Minimum Education

– Bachelor’s Degree from a recognized college or university with major coursework in computer science, information technology, engineering, or equivalent related experience. (Required)

Minimum Work Experience

– Five (5) years of experience in the analysis, design, build, testing, and maintenance of Epic EMR or other EMR applications, with a strong understanding of healthcare workflows related to electronic medical record systems. (Required)

Preferred Experience

– Working knowledge and subject matter expertise in the assigned operational department area. (Preferred)

Required Skills/Knowledge

– Analytical & Problem‑Solving Skills; Communication & Interpersonal Skills; Project Coordination & Time Management; Healthcare & Revenue Cycle Knowledge; Adaptability & Resilience; Collaboration & Teamwork; Change Management & Change Agent; Integrity & Professionalism.

Required Licenses and Certifications

– EPIC Beaker Certification (60 Days). (Required)

Functional Accountabilities

Responsible for the design, build, testing, validation, maintenance, and ongoing support of Clinical or Revenue Cycle applications, ensuring system functionality aligns with operational needs.

Works across interdisciplinary teams and integrated workflows to support system optimization, enhance processes, and improve user experience.

Serves as a subject matter expert and key resource for service lines, departments, and stakeholders, providing guidance on system capabilities, configurations, and best practices.

Develops advanced knowledge of system functionality, processes, and integration points, supporting end-users and mentoring colleagues on application use and optimization.

Engages regularly with department heads, superusers, and operational teams to identify, document, and prioritize system needs, facilitating effective communication between IT and operational areas.

Participates in routine rounding and stakeholder engagement to gather feedback, address system‑related concerns, and foster collaboration.

Provides advanced technical support services, troubleshooting complex issues, assisting in root cause analysis, and ensuring timely resolution of system‑related challenges.

Supports Epic and other application software updates, optimizations, upgrades, and implementations, including assessment, documentation, testing, and coordination of go‑live activities.

Collaborates with vendors and internal teams to maintain system stability, coordinate support efforts, and facilitate enhancements that align with operational goals.

Provides on‑call coverage as scheduled, assisting in issue resolution and ensuring continuity of operations.

Coordinates and contributes to projects, ensuring deliverables align with business and clinical needs while adhering to established timelines.

Advocates for user needs and change management, helping develop training, support materials, and documentation to assist with system adoption and workflow integration.

Adheres to change management, time reporting, and documentation standards, ensuring compliance with organizational policies and industry best practices.

Responds to and resolves support requests within designated timeframes, prioritizing issues based on impact and collaborating with stakeholders throughout the resolution process.

Maintains up‑to‑date Epic certifications and knowledge of system enhancements, staying current on new version training and best practices to support ongoing system improvements.

Organizational Accountabilities

Anticipate and respond to customer needs; follow up until needs are met.

Teamwork/Communication

Demonstrate collaborative and respectful behavior.

Partner with all team members to achieve goals.

Receptive to others’ ideas and opinions.

Performance Improvement/Problem‑solving

Contribute to a positive work environment.

Demonstrate flexibility and willingness to change.

Identify opportunities to improve clinical and administrative processes.

Make appropriate decisions, using sound judgment.

Use resources efficiently.

Search for less costly ways of doing things.

Safety

Speak up when team members appear to exhibit unsafe behavior or performance.

Continuously validate and verify information needed for decision making or documentation.

Stop in the face of uncertainty and take time to resolve the situation.

Demonstrate accurate, clear and timely verbal and written communication.

Actively promote safety for patients, families, visitors and co‑workers.

Attend carefully to important details – practicing Stop, Think, Act and Review in order to self‑check behavior and performance.

Primary Location District of Columbia–Washington

Other Locations District of Columbia–Washington

Work Locations CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010

Job Information Technology

Organization Operations

Position Status: R (Regular) – FT – Full‑Time

Shift: Day

Work Schedule: 40hr

Job Posting Mar 10, 2026, 1:19:36 PM

Full‑Time Salary Range 109,116.8 – 181,854.4

Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here:Know Your Rights Pay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a “drug‑free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug‑free workplace, including prohibiting recreational or prescribed marijuana.

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