Head of CX Insights & Analytics Strategy

A leading media company is seeking a Director of CX Insights & Analytics to define and lead their customer experience intelligence strategy. Located in Los Angeles, this role combines qualitative insights with quantitative data to inform product and marketing strategies. Ideal candidates have 12+ years in customer analytics, strong leadership capabilities, and proficiency in tools like Tableau and SQL. This position offers a competitive salary of $190,000 - $210,000, along with a flexible work environment and comprehensive benefits.
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