
Senior CCaaS & Voice Product Manager (Remote)
Blue Cross & Blue Shield of Rhode Island, WorkFromHome, RI, United States
A Healthcare Company is seeking a Product Manager in Providence, RI, focused on developing and managing CCaaS and voice products. This role involves analyzing market trends, managing the product lifecycle, and driving new features for improved customer experience. The ideal candidate will have 5-7 years of product management experience, specifically with Five9 CCaaS, alongside strong strategic thinking and analytical skills. The company offers competitive pay with flexible working options including remote and hybrid arrangements.
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