Director Technical Program Management, Bank Account Servicing

****About the team:**** We are seeking top tier Technical Program Management (TPM) talent to lead strategic initiatives for Account Servicing. In this exciting role, you will propel us in our journey of platform modernization, future innovation and expansion of business value. You will be partnering with Executive Leaders and stakeholders across lines of businesses to drive the execution of a cohesive roadmap across multiple workstreams and lines of business to deliver results that will have a direct, significant impact on the company. * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle* Exceptional communication and collaboration skills* Excellent problem solving and influencing skills* A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker* Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives* Deep focus on execution, follow-through, accountability, and results* Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.* Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners* Bachelor's degree* At least 7 years of experience managing technical programs* 7+ years of experience designing and building data-intensive solutions using distributed computing* 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS* 3+ years experience building highly scalable mobile products & platforms* 3+ years of experience with Agile delivery* 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact* Experience in building systems & solutions within a highly regulated environment* Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering)Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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