DIR - BUSINESS DEVELOPMENT

HAVENWYCK HOSPITAL (a UHS facility) is a Joint Commission-accredited and licensed psychiatric hospital overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services to children, adolescents and adults. Our dedicated staff builds strength, confidence and knowledge within each patient, hoping they may continue learning about and practicing self‑care for the rest of their lives.

Position Summary

The Director of Business Development oversees the provision of Sales, Marketing, and Customer Service activities within the Marketing Department. This role is responsible for achieving desired utilization of the organization’s continuum of care through the effective application of marketing principles and methods. As a member of the facility management team, the Director of Business Development is actively involved in discussions related to a wide variety of facility issues, including strategic planning, potential growth opportunities, future projects, changes in programming/protocols, recruitment, and retention. The Director manages the facility’s strategic marketing plan, enhances the brand/image, oversees all sales and business development activities, and maintains a productive working relationship with internal departments, communicating issues or potential problems proactively to the CEO and Director of Admissions/Intake.

Duties and Responsibilities

• Strategically analyze and designate target markets for account managers and territory/account assignments, ensuring that each team member’s expertise and personal style aligns with prospective referral sources.
• Lead and oversee the development and growth of profitable new business opportunities. Develop and implement marketing strategies to assist the facility in meeting business objectives.
• Regularly analyze results of referral development calls, evaluate and prioritize referral targets, and modify strategies as needed.
• Monitor each account manager’s performance against departmental goals, assist in developing individual sales plans, territory management, and routing schedules, and provide coaching, feedback, and retraining as required.
• Prepare the marketing department’s monthly operating report, utilizing it to monitor success and develop corrective action plans when necessary.
• Develop and implement programs, projects and activities that enhance the community’s positive perception of the organization and its services, using press releases, seminars, open houses, community education programs, health fairs, and other strategic tools.
• Coordinate with the Regional Director of Managed Care for all managed care negotiations and annual rate increases. Maintain awareness of facility rates, provide input to the CEO and CFO regarding pricing, and identify opportunities for enhanced pricing and payer contracts.
• Assist account managers in calling referral sources, probing information, and securing commitments to use facility services.
• Work with corporate resources to develop, distribute, obtain, and communicate Referral Source Satisfaction Surveys and resulting feedback.

Contact Havenwyck Hospital at to learn more about this position before applying.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive compensation and generous paid time off
• Excellent medical, dental, vision and prescription drug plans
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ subsidiaries
• Free basic life insurance
• Tuition reimbursement
• SoFi student loan refinancing program
• Student loan repayment program – for eligible degrees and criteria

What our current employees value at Havenwyck Hospital and UHS

We put patient care first, providing excellent care, comfort and security to patients and families at their most vulnerable times. Supportive and responsive leadership ensures that you are never alone; you are part of a large network of peer co‑workers routinely exchanging ideas and reviewing current industry topics. The opportunity to grow, learn and advance in your career is backed by robust continuing education options and opportunities for skills diversification and career advancement within UHS.

About Universal Health Services (UHS)

UHS is one of the nation’s largest and most respected providers of hospital and healthcare services. With approximately 99,000 employees, UHS operates acute care hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, an insurance platform, a physician network and related services across the U.S., Washington, D.C., Puerto Rico and the United Kingdom. More information can be found at .

Qualifications

• Bachelor’s degree from an accredited college or university in a related field required.
• Master’s degree in Healthcare Administration, Business or Economics preferred.
• 3-5 years of leadership experience in a related field required; acute care experience preferred. Administrative, managerial or clinical experience is a plus.
• 5-8 years of knowledge of the behavioral health marketplace, insurance plans, target markets and referral sources; 8-10 years preferred.
• Knowledge of marketing principles including product, placement, pricing and promotion.
• Understanding of sales, advertising, social media and online presence.
• Demonstrated creativity and resourcefulness in developing messaging, news releases, print and collateral material.
• Excellent written and oral communication skills.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal‑opportunity employers and openly support recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

We encourage you to help combat recruitment scams. Our Human Resources departments and recruiters provide assistance by matching skill sets and experience with the best career path at UHS and its subsidiaries. No recruiter or employee will request financial or personal information via email during the recruitment process. If you suspect a fraudulent job posting or job‑related email, report it to the appropriate law enforcement agency and verify opportunities through official UHS career websites.

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