Remote Engagement Manager, Public Safety SaaS

A leading public safety technology firm is seeking an Engagement Manager to enhance customer satisfaction and success. This role involves training public safety agencies on the Prepared platform and monitoring customer engagement metrics. Ideal candidates will have over 3 years of experience in customer success, with a strong understanding of emergency communications or public safety. The position is fully remote within the United States and may require up to 75% travel, offering competitive benefits and salary ranges from $102,450 to $185,000 annually.
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