Team Member Relations Specialist
Raley's, West Sacramento, CA, United States
Team Member Relations Specialist
This position can be based in either West Sacramento, CA or Chandler, AZ The Raley's Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet. Today, the Raley's, Bel Air Markets, Nob Hill Foods and Raley's O-N-E Market banners carry on Tom's legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley's a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service. Perks & Benefits
Competitive compensation, paid weekly Eligible for annual incentive bonus Retirement Savings Plan - 401(k) including company contributions and matching funds Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Medical, dental, and vision insurance for yourself and eligible dependents Paid time off Family leave and time off Life insurance Wellness Programs (Raley's Healthy Lifestyles) Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses) Health Savings Account Corporate store and discount programs (10% off groceries, free items) Discounts to amusement parks, gym memberships, mobile phone plans, etc. Employee Assistance Program (free financial, legal, and mental health services) Charitable contribution opportunity and volunteer time off and community events On-site pop up grocery market On-site all you can eat fruit bar Compensation
The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors. Expected Minimum Pay Rate
USD $70,000.00/Yr. Expected Maximum Pay Rate
USD $95,375.00/Yr. Responsibilities
Bring your passion for people & integrity to work every day At The Raley's Companies, we believe in treating every team member with fairness, dignity, and respect. As a Team Member Relations Specialist, you'll play a vital role in fostering a positive, people-centered culture by serving as a trusted advisor and advocate across our store teams. In this role, you'll be on the front lines of employee relations, helping to resolve concerns, coach leaders, conduct sensitive investigations, and support fair practices that align with our values. You'll partner closely with multiple store locations, providing real-time support that makes a meaningful difference in the lives of our team members. If you're an empathetic, solutions-driven HR professional who thrives on building trust and navigating challenges with discretion and clarity we'd love to hear from you. What you'll do Be a Go-To Partner: Respond to leader and team member questions, providing clear guidance on policies, workplace concerns, and HR best practices. Conduct Workplace Investigations: Manage investigations into sensitive employee matters, from initial interviews through documentation and recommended actions. Support Team Member Advocacy: Offer coaching and conflict resolution to help resolve workplace concerns and maintain team morale. Coach and Guide Leaders: Support performance and conduct discussions with leadership, helping ensure consistent and fair disciplinary actions. Represent the Company: Participate in union grievance hearings, unemployment claims, and internal review boards, ensuring Raley's values and procedures are upheld. Analyze and Improve: Use data and case trends to identify root causes and suggest improvements to policies, culture, and team engagement. Contribute to a Healthy Workplace: Help shape and refine our HR programs and practices to support a strong, inclusive, and compliant work environment. Qualifications
What you bring Experience & Education 13+ years of HR or employee relations experience (multi-site or retail industry preferred). Experience managing investigations related to harassment, discrimination, or conduct. High school diploma required; some college coursework or HR certifications (PHR, SHRM-CP) strongly preferred. Bilingual (Spanish) preferred Skills & Strengths Exceptional judgment and problem-solving under pressure. Strong ability to handle sensitive conversations with empathy and confidentiality. Ability to influence and coach leaders at all levels of the organization. Excellent written and verbal communication clear, professional, and people-first. Comfortable working independently and managing time across urgent and routine matters. Familiarity with employment laws including EEO, ADA, FMLA, wage & hour, and union awareness. Permanent residency in California or Arizona is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Arizona. Internal Applicants: No disciplinary action during the past 6 months. Your current leader must recommend that you apply for this position and provide endorsement upon request from HR. You must upload a resume and answer all application questions.
This position can be based in either West Sacramento, CA or Chandler, AZ The Raley's Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet. Today, the Raley's, Bel Air Markets, Nob Hill Foods and Raley's O-N-E Market banners carry on Tom's legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley's a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service. Perks & Benefits
Competitive compensation, paid weekly Eligible for annual incentive bonus Retirement Savings Plan - 401(k) including company contributions and matching funds Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Medical, dental, and vision insurance for yourself and eligible dependents Paid time off Family leave and time off Life insurance Wellness Programs (Raley's Healthy Lifestyles) Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses) Health Savings Account Corporate store and discount programs (10% off groceries, free items) Discounts to amusement parks, gym memberships, mobile phone plans, etc. Employee Assistance Program (free financial, legal, and mental health services) Charitable contribution opportunity and volunteer time off and community events On-site pop up grocery market On-site all you can eat fruit bar Compensation
The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors. Expected Minimum Pay Rate
USD $70,000.00/Yr. Expected Maximum Pay Rate
USD $95,375.00/Yr. Responsibilities
Bring your passion for people & integrity to work every day At The Raley's Companies, we believe in treating every team member with fairness, dignity, and respect. As a Team Member Relations Specialist, you'll play a vital role in fostering a positive, people-centered culture by serving as a trusted advisor and advocate across our store teams. In this role, you'll be on the front lines of employee relations, helping to resolve concerns, coach leaders, conduct sensitive investigations, and support fair practices that align with our values. You'll partner closely with multiple store locations, providing real-time support that makes a meaningful difference in the lives of our team members. If you're an empathetic, solutions-driven HR professional who thrives on building trust and navigating challenges with discretion and clarity we'd love to hear from you. What you'll do Be a Go-To Partner: Respond to leader and team member questions, providing clear guidance on policies, workplace concerns, and HR best practices. Conduct Workplace Investigations: Manage investigations into sensitive employee matters, from initial interviews through documentation and recommended actions. Support Team Member Advocacy: Offer coaching and conflict resolution to help resolve workplace concerns and maintain team morale. Coach and Guide Leaders: Support performance and conduct discussions with leadership, helping ensure consistent and fair disciplinary actions. Represent the Company: Participate in union grievance hearings, unemployment claims, and internal review boards, ensuring Raley's values and procedures are upheld. Analyze and Improve: Use data and case trends to identify root causes and suggest improvements to policies, culture, and team engagement. Contribute to a Healthy Workplace: Help shape and refine our HR programs and practices to support a strong, inclusive, and compliant work environment. Qualifications
What you bring Experience & Education 13+ years of HR or employee relations experience (multi-site or retail industry preferred). Experience managing investigations related to harassment, discrimination, or conduct. High school diploma required; some college coursework or HR certifications (PHR, SHRM-CP) strongly preferred. Bilingual (Spanish) preferred Skills & Strengths Exceptional judgment and problem-solving under pressure. Strong ability to handle sensitive conversations with empathy and confidentiality. Ability to influence and coach leaders at all levels of the organization. Excellent written and verbal communication clear, professional, and people-first. Comfortable working independently and managing time across urgent and routine matters. Familiarity with employment laws including EEO, ADA, FMLA, wage & hour, and union awareness. Permanent residency in California or Arizona is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Arizona. Internal Applicants: No disciplinary action during the past 6 months. Your current leader must recommend that you apply for this position and provide endorsement upon request from HR. You must upload a resume and answer all application questions.