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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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Home Healthcare Intake & Insurance Verification

At Rotech Healthcare Inc., we're more than a medical equipment providerwe're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.\nWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.\nRotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verificationand thrive in a fast-paced, patient-centered environmentthis role offers the opportunity to make a meaningful impact every day. You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.\nMon - Fri 8AM - 5PM with 1 hour lunch period. Healthcare customer service skills required and understanding windows based applications.\nEssential Job Duties and Responsibilities\nAbility to work cooperatively with others.\nAssist with office operations including supply monitoring, deposits, and batch reporting.\nCollaborate with outside agencies to resolve patient issues and ensure continuity of care.\nCommunicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.\nCoordinate documentation and service setup for respiratory products and medical equipment.\nDeal politely with patients and referral sources.\nMaintain organized records and referral logs in compliance with JCAHO and company standards.\nManage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).\nManage several tasks at once.\nMay be required to cover on call, drive a company vehicle and make deliveries to patient's homes.\nPredictable and regular attendance (arrive to work on time).\nPrepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.\nProvide technical assistance and support for walk-in and retail equipment requests.\nPerforms other duties as assigned.\nWhy Join Rotech?

Be part of a mission-driven team improving lives through home-based care.\nWork in a supportive environment with opportunities for growth and advancement.\nCompetitive compensation, benefits, and employee recognition programs.\nReady to help patients get the care they need at home? Apply today and join a team that puts people first.\nEmployment is contingent on background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.\nDrug screen (when applicable for the position)\nCompliance with healthcare facility credentialing process (when applicable for the position)\nValid driver's license in state of residence with a clean driving record (when applicable for the position)\nRequired Education and/or Experience\nHigh school diploma or GED equivalent, required\nPreferred Education and/or Experience\nOne year of related work experience, preferred\nExperience in home healthcare, medical billing, or patient intake (preferred).\nFamiliarity with insurance verification and reimbursement practices.\nKnowledge of medical terminology and durable medical equipment is a plus.\nSkills and Competencies\nAbility to interpret and respond to various forms of communication (verbal, written, visual)\nCapable of working independently and collaboratively within a team\nDemonstrated problem-solving, time management, and organizational skills\nExcellent verbal and written communication skills in English\nMaintain confidentiality and handle sensitive information with discretion\nStrong attention to detail and ability to multi-task effectively\nMachines, Equipment and Technical Abilities\nEmail transmission and communication\nInternet navigation and research\nMicrosoft applications; Outlook, Word and Excel\nOffice equipment; fax machine, copier, printer, phone and computer and/or tablet\nPhysical Demands\nAbility to lift and carry office and patient equipment (minimum 35 lbs)\nMay be required to drive a company vehicle, make home deliveries, and participate in on-call rotations\nMust be able to sit, stand, walk, talk, and listen for extended periods\nRegular contact with patients and equipment may involve exposure to contagious pathogens\nRequires close vision for reading small print on screens and paperwork\nBenefits\nGenerous paid time off and paid holidays\nOvertime pay for non-exempt positions (as applicable)\nCommission for Account Executives\nBonus and incentive opportunities\nFixed and variable car reimbursement for Area Managers and Account Executives\nCar, mileage, and telephone reimbursement (as applicable)\nEmployee discount and recognition programs\nEmployee Assistance Program (EAP)\n401(k), HSA, and FSA/Dependent Care FSA\nMedical, prescription, dental, and vision coverage\nLife insurance, disability, accidental death, identity protection, and legal services\nMeru Health mental health and Mercer SmartConnect Medicare programs\nLivongo Diabetes and High Blood Pressure programs\nHealthcare Bluebook and RX Savings Solutions programs\nHepatitis B (HEPB) and TB vaccinations\nMake the right movesubmit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.\nAll positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.\nFlorida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/\nEqual Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

","Customer Service Representative

Home Healthcare Intake & Insurance Verification

At Rotech Healthcare Inc., we're more than a medi...","Medical Equipment Customer Service Representative",[529],{"_458":459,"_454":530,"_452":531,"_456":532,"_460":533},"Salt Lake City","Salt Lake City, UT, United States, 84119","UT","84119",["B","2928772822"],"4 days ago","/jobs/2928772822-medical-equipment-customer-service-representative","Salt Lake City, UT, United States","/jobs?location=Salt+Lake+City%2C+UT%2C+United+States","/jobs?keyword=Medical+Equipment+Customer+Service+Representative",{"_435":434,"_439":541,"_470":471,"_462":463,"_248":542,"_446":543,"_433":434,"_113":527,"_437":199,"_438":199,"_472":471,"_448":199,"_449":544,"_431":550,"_473":474,"_436":129,"_487":488,"_478":551,"_489":527,"_490":552,"_492":493,"_494":553,"_496":539},["D",1773435600000],"Customer Service Representative Home Healthcare Intake & Insurance Verification

At Rotech Healthcare Inc., we're more than a medical equipment providerwe're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.\nWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.\nRotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verificationand thrive in a fast-paced, patient-centered environmentthis role offers the opportunity to make a meaningful impact every day. You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.\nEssential Job Duties and Responsibilities\nAbility to work cooperatively with others.\nAssist with office operations including supply monitoring, deposits, and batch reporting.\nCollaborate with outside agencies to resolve patient issues and ensure continuity of care.\nCommunicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.\nCoordinate documentation and service setup for respiratory products and medical equipment.\nDeal politely with patients and referral sources.\nMaintain organized records and referral logs in compliance with JCAHO and company standards.\nManage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).\nManage several tasks at once.\nMay be required to cover on call, drive a company vehicle and make deliveries to patient's homes.\nPredictable and regular attendance (arrive to work on time).\nPrepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.\nProvide technical assistance and support for walk-in and retail equipment requests.\nPerforms other duties as assigned.\nWhy Join Rotech?

Be part of a mission-driven team improving lives through home-based care.\nWork in a supportive environment with opportunities for growth and advancement.\nCompetitive compensation, benefits, and employee recognition programs.\nReady to help patients get the care they need at home? Apply today and join a team that puts people first.\nEmployment is contingent on background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. Drug screen (when applicable for the position)\nCompliance with healthcare facility credentialing process (when applicable for the position) Valid driver's license in state of residence with a clean driving record (when applicable for the position)\nRequired Education and/or Experience\nHigh school diploma or GED equivalent, required\nPreferred Education and/or Experience\nOne year of related work experience, preferred\nExperience in home healthcare, medical billing, or patient intake (preferred).\nFamiliarity with insurance verification and reimbursement practices.\nKnowledge of medical terminology and durable medical equipment is a plus.\nSkills and Competencies\nAbility to interpret and respond to various forms of communication (verbal, written, visual)\nCapable of working independently and collaboratively within a team\nDemonstrated problem-solving, time management, and organizational skills\nExcellent verbal and written communication skills in English\nMaintain confidentiality and handle sensitive information with discretion\nStrong attention to detail and ability to multi-task effectively\nMachines, Equipment and Technical Abilities\nEmail transmission and communication\nInternet navigation and research\nMicrosoft applications; Outlook, Word and Excel\nOffice equipment; fax machine, copier, printer, phone and computer and/or tablet\nPhysical Demands\nAbility to lift and carry office and patient equipment (minimum 35 lbs)\nMay be required to drive a company vehicle, make home deliveries, and participate in on-call rotations\nMust be able to sit, stand, walk, talk, and listen for extended periods\nRegular contact with patients and equipment may involve exposure to contagious pathogens\nRequires close vision for reading small print on screens and paperwork\nBenefits\nGenerous paid time off and paid holidays\nOvertime pay for non-exempt positions (as applicable)\nCommission for Account Executives\nBonus and incentive opportunities\nFixed and variable car reimbursement for Area Managers and Account Executives\nCar, mileage, and telephone reimbursement (as applicable)\nEmployee discount and recognition programs\nEmployee Assistance Program (EAP)\n401(k), HSA, and FSA/Dependent Care FSA\nMedical, prescription, dental, and vision coverage\nLife insurance, disability, accidental death, identity protection, and legal services\nMeru Health mental health and Mercer SmartConnect Medicare programs\nLivongo Diabetes and High Blood Pressure programs\nHealthcare Bluebook and RX Savings Solutions programs\nHepatitis B (HEPB) and TB vaccinations\nMake the right movesubmit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.\nAll positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.\nEqual Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.\n","Customer Service Representative Home Healthcare Intake & Insurance Verification

At Rotech Healthcare Inc., we're more than a medical equip...",[545],{"_458":459,"_454":546,"_452":547,"_456":548,"_460":549},"Cumming","Cumming, GA, United States, 30128","GA","30128",["B","2872902408"],"/jobs/2872902408-medical-equipment-customer-service-representative","Cumming, GA, United States","/jobs?location=Cumming%2C+GA%2C+United+States",{"_435":434,"_439":555,"_470":471,"_462":463,"_248":556,"_446":526,"_433":434,"_113":527,"_437":199,"_438":199,"_472":471,"_448":199,"_449":557,"_431":561,"_473":474,"_436":129,"_487":562,"_478":563,"_489":527,"_490":552,"_492":493,"_494":553,"_496":539},["D",1773360000000],"Customer Service Representative

Home Healthcare Intake & Insurance Verification

At Rotech Healthcare Inc., we're more than a medical equipment providerwe're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.\nWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.\nRotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verificationand thrive in a fast-paced, patient-centered environmentthis role offers the opportunity to make a meaningful impact every day. You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.\nEssential Job Duties and Responsibilities\nAbility to work cooperatively with others.\nAssist with office operations including supply monitoring, deposits, and batch reporting.\nCollaborate with outside agencies to resolve patient issues and ensure continuity of care.\nCommunicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.\nCoordinate documentation and service setup for respiratory products and medical equipment.\nDeal politely with patients and referral sources.\nMaintain organized records and referral logs in compliance with JCAHO and company standards.\nManage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).\nManage several tasks at once.\nMay be required to cover on call, drive a company vehicle and make deliveries to patient's homes.\nPredictable and regular attendance (arrive to work on time).\nPrepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.\nProvide technical assistance and support for walk-in and retail equipment requests.\nPerforms other duties as assigned.\nWhy Join Rotech?

Be part of a mission-driven team improving lives through home-based care.\nWork in a supportive environment with opportunities for growth and advancement.\nCompetitive compensation, benefits, and employee recognition programs.\nReady to help patients get the care they need at home? Apply today and join a team that puts people first.\nEmployment is contingent on background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. Drug screen (when applicable for the position)\nCompliance with healthcare facility credentialing process (when applicable for the position) Valid driver's license in state of residence with a clean driving record (when applicable for the position)\nRequired Education and/or Experience\nHigh school diploma or GED equivalent, required\nPreferred Education and/or Experience\nOne year of related work experience, preferred\nExperience in home healthcare, medical billing, or patient intake (preferred).\nFamiliarity with insurance verification and reimbursement practices.\nKnowledge of medical terminology and durable medical equipment is a plus.\nSkills and Competencies\nAbility to interpret and respond to various forms of communication (verbal, written, visual)\nCapable of working independently and collaboratively within a team\nDemonstrated problem-solving, time management, and organizational skills\nExcellent verbal and written communication skills in English\nMaintain confidentiality and handle sensitive information with discretion\nStrong attention to detail and ability to multi-task effectively\nMachines, Equipment and Technical Abilities\nEmail transmission and communication\nInternet navigation and research\nMicrosoft applications; Outlook, Word and Excel\nOffice equipment; fax machine, copier, printer, phone and computer and/or tablet\nPhysical Demands\nAbility to lift and carry office and patient equipment (minimum 35 lbs)\nMay be required to drive a company vehicle, make home deliveries, and participate in on-call rotations\nMust be able to sit, stand, walk, talk, and listen for extended periods\nRegular contact with patients and equipment may involve exposure to contagious pathogens\nRequires close vision for reading small print on screens and paperwork\nBenefits\nGenerous paid time off and paid holidays\nOvertime pay for non-exempt positions (as applicable)\nCommission for Account Executives\nBonus and incentive opportunities\nFixed and variable car reimbursement for Area Managers and Account Executives\nCar, mileage, and telephone reimbursement (as applicable)\nEmployee discount and recognition programs\nEmployee Assistance Program (EAP)\n401(k), HSA, and FSA/Dependent Care FSA\nMedical, prescription, dental, and vision coverage\nLife insurance, disability, accidental death, identity protection, and legal services\nMeru Health mental health and Mercer SmartConnect Medicare programs\nLivongo Diabetes and High Blood Pressure programs\nHealthcare Bluebook and RX Savings Solutions programs\nHepatitis B (HEPB) and TB vaccinations\nMake the right movesubmit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.\nAll positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.\nEqual Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

",[558],{"_458":459,"_454":546,"_452":559,"_456":548,"_460":560},"Cumming, GA, United States, 30040","30040",["B","2873016036"],"10 days ago","/jobs/2873016036-medical-equipment-customer-service-representative",{"_435":434,"_439":565,"_470":471,"_462":463,"_248":566,"_446":543,"_433":434,"_113":527,"_437":199,"_438":199,"_472":471,"_448":199,"_449":567,"_431":573,"_473":474,"_436":129,"_487":535,"_478":574,"_489":527,"_490":575,"_492":493,"_494":576,"_496":539},["D",1773846000000],"Customer Service Representative Home Healthcare Intake & Insurance Verification

At Rotech Healthcare Inc., we're more than a medical equipment providerwe're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.\nWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.\nRotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verificationand thrive in a fast-paced, patient-centered environmentthis role offers the opportunity to make a meaningful impact every day. You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.\nEssential Job Duties and Responsibilities\nAbility to work cooperatively with others.\nAssist with office operations including supply monitoring, deposits, and batch reporting.\nCollaborate with outside agencies to resolve patient issues and ensure continuity of care.\nCommunicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.\nCoordinate documentation and service setup for respiratory products and medical equipment.\nDeal politely with patients and referral sources.\nMaintain organized records and referral logs in compliance with JCAHO and company standards.\nManage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).\nManage several tasks at once.\nMay be required to cover on call, drive a company vehicle and make deliveries to patient's homes.\nPredictable and regular attendance (arrive to work on time).\nPrepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.\nProvide technical assistance and support for walk-in and retail equipment requests.\nPerforms other duties as assigned.\nWhy Join Rotech?

Be part of a mission-driven team improving lives through home-based care.\nWork in a supportive environment with opportunities for growth and advancement.\nCompetitive compensation, benefits, and employee recognition programs.\nReady to help patients get the care they need at home? Apply today and join a team that puts people first.\nEmployment is contingent on background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.\nDrug screen (when applicable for the position)\nCompliance with healthcare facility credentialing process (when applicable for the position)\nValid driver's license in state of residence with a clean driving record (when applicable for the position)\nRequired Education and/or Experience\nHigh school diploma or GED equivalent, required\nPreferred Education and/or Experience\nOne year of related work experience, preferred\nExperience in home healthcare, medical billing, or patient intake (preferred).\nFamiliarity with insurance verification and reimbursement practices.\nKnowledge of medical terminology and durable medical equipment is a plus.\nSkills and Competencies\nAbility to interpret and respond to various forms of communication (verbal, written, visual)\nCapable of working independently and collaboratively within a team\nDemonstrated problem-solving, time management, and organizational skills\nExcellent verbal and written communication skills in English\nMaintain confidentiality and handle sensitive information with discretion\nStrong attention to detail and ability to multi-task effectively\nMachines, Equipment and Technical Abilities\nEmail transmission and communication\nInternet navigation and research\nMicrosoft applications; Outlook, Word and Excel\nOffice equipment; fax machine, copier, printer, phone and computer and/or tablet\nPhysical Demands\nAbility to lift and carry office and patient equipment (minimum 35 lbs)\nMay be required to drive a company vehicle, make home deliveries, and participate in on-call rotations\nMust be able to sit, stand, walk, talk, and listen for extended periods\nRegular contact with patients and equipment may involve exposure to contagious pathogens\nRequires close vision for reading small print on screens and paperwork\nBenefits\nGenerous paid time off and paid holidays\nOvertime pay for non-exempt positions (as applicable)\nCommission for Account Executives\nBonus and incentive opportunities\nFixed and variable car reimbursement for Area Managers and Account Executives\nCar, mileage, and telephone reimbursement (as applicable)\nEmployee discount and recognition programs\nEmployee Assistance Program (EAP)\n401(k), HSA, and FSA/Dependent Care FSA\nMedical, prescription, dental, and vision coverage\nLife insurance, disability, accidental death, identity protection, and legal services\nMeru Health mental health and Mercer SmartConnect Medicare programs\nLivongo Diabetes and High Blood Pressure programs\nHealthcare Bluebook and RX Savings Solutions programs\nHepatitis B (HEPB) and TB vaccinations\nMake the right movesubmit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, sign into your account.\nAll positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.\nEqual Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.\n",[568],{"_458":459,"_454":569,"_452":570,"_456":571,"_460":572},"Tulsa","Tulsa, OK, United States, 74145","OK","74145",["B","2924597828"],"/jobs/2924597828-medical-equipment-customer-service-representative","Tulsa, OK, United States","/jobs?location=Tulsa%2C+OK%2C+United+States",{"_435":434,"_439":578,"_470":471,"_462":463,"_248":579,"_446":526,"_433":434,"_113":527,"_437":199,"_438":199,"_472":471,"_448":199,"_449":580,"_431":586,"_473":474,"_436":129,"_487":587,"_478":588,"_489":527,"_490":589,"_492":493,"_494":590,"_496":539},["D",1774141200000],"Customer Service Representative

Home Healthcare Intake & Insurance Verification

At Rotech Healthcare Inc., we're more than a medical equipment providerwe're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.\nWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.\nRotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verificationand thrive in a fast-paced, patient-centered environmentthis role offers the opportunity to make a meaningful impact every day. You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.\nEssential Job Duties and Responsibilities\nAbility to work cooperatively with others.\nAssist with office operations including supply monitoring, deposits, and batch reporting.\nCollaborate with outside agencies to resolve patient issues and ensure continuity of care.\nCommunicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.\nCoordinate documentation and service setup for respiratory products and medical equipment.\nDeal politely with patients and referral sources.\nMaintain organized records and referral logs in compliance with JCAHO and company standards.\nManage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).\nManage several tasks at once.\nMay be required to cover on call, drive a company vehicle and make deliveries to patient's homes.\nPredictable and regular attendance (arrive to work on time).\nPrepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.\nProvide technical assistance and support for walk-in and retail equipment requests.\nPerforms other duties as assigned.\nWhy Join Rotech?

Be part of a mission-driven team improving lives through home-based care.\nWork in a supportive environment with opportunities for growth and advancement.\nCompetitive compensation, benefits, and employee recognition programs.\nReady to help patients get the care they need at home? Apply today and join a team that puts people first.\nEmployment is contingent on background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. Drug screen (when applicable for the position) Compliance with healthcare facility credentialing process (when applicable for the position) Valid driver's license in state of residence with a clean driving record (when applicable for the position)\nRequired Education and/or Experience\nHigh school diploma or GED equivalent, required\nPreferred Education and/or Experience\nOne year of related work experience, preferred\nExperience in home healthcare, medical billing, or patient intake (preferred).\nFamiliarity with insurance verification and reimbursement practices.\nKnowledge of medical terminology and durable medical equipment is a plus.\nSkills and Competencies\nAbility to interpret and respond to various forms of communication (verbal, written, visual)\nCapable of working independently and collaboratively within a team\nDemonstrated problem-solving, time management, and organizational skills\nExcellent verbal and written communication skills in English\nMaintain confidentiality and handle sensitive information with discretion\nStrong attention to detail and ability to multi-task effectively\nMachines, Equipment and Technical Abilities\nEmail transmission and communication\nInternet navigation and research\nMicrosoft applications; Outlook, Word and Excel\nOffice equipment; fax machine, copier, printer, phone and computer and/or tablet\nPhysical Demands\nAbility to lift and carry office and patient equipment (minimum 35 lbs)\nMay be required to drive a company vehicle, make home deliveries, and participate in on-call rotations\nMust be able to sit, stand, walk, talk, and listen for extended periods\nRegular contact with patients and equipment may involve exposure to contagious pathogens\nRequires close vision for reading small print on screens and paperwork\nBenefits\nGenerous paid time off and paid holidays\nOvertime pay for non-exempt positions (as applicable)\nCommission for Account Executives\nBonus and incentive opportunities\nFixed and variable car reimbursement for Area Managers and Account Executives\nCar, mileage, and telephone reimbursement (as applicable)\nEmployee discount and recognition programs\nEmployee Assistance Program (EAP)\n401(k), HSA, and FSA/Dependent Care FSA\nMedical, prescription, dental, and vision coverage\nLife insurance, disability, accidental death, identity protection, and legal services\nMeru Health mental health and Mercer SmartConnect Medicare programs\nLivongo Diabetes and High Blood Pressure programs\nHealthcare Bluebook and RX Savings Solutions programs\nHepatitis B (HEPB) and TB vaccinations\nMake the right movesubmit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, sign into your account.\nAll positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.\nEqual Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

",[581],{"_458":459,"_454":582,"_452":583,"_456":584,"_460":585},"Blytheville","Blytheville, AR, United States, 72315","AR","72315",["B","2966022724"],"1 days ago","/jobs/2966022724-medical-equipment-customer-service-representative","Blytheville, AR, United States","/jobs?location=Blytheville%2C+AR%2C+United+States","actionData","errors"]