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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?\nAbout the role:\nAs a Customer Service Associate - Consumer, you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.\nWhat you will be doing:\nProvide excellent customer service to high-value clients.\nAssisting with account and product inquiries while also performing account maintenance.\nEstablish a professional rapport with each client.\nProcess payments\nSchedule: Monday-Friday 8am-8pm cst. (schedule will vary) Hybrid, on-site\nEntry level pay\nWhat you will need:\nHigh school diploma or GED\nThe ability to work in a fast-paced environment.\nExcellent verbal and written communication skills as well as above average computer abilities.\nBanking experience is preferred\nExperience working in a high-volume call center preferred.\nWhat we offer you:\nA voice in the future of fintech\nAlways-on learning and development\nCollaborative work environment\nOpportunities to give back

","Customer Service Associate - Consumer

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly ever...",[529],{"_458":459,"_454":455,"_452":530,"_456":457,"_460":531},"Little Rock, AR, United States, 72204","72204",["B","2853964739"],"Work at Fidelity National Information Services","11 days ago","/jobs/2853964739-customer-service-representative-ii","/jobs?keyword=Fidelity+National+Information+Services",{"_435":434,"_439":538,"_470":471,"_462":539,"_248":540,"_446":527,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":541,"_431":545,"_473":546,"_436":129,"_487":534,"_478":547,"_489":442,"_490":484,"_492":548,"_494":495,"_496":497},["D",1773266400000],"Fisglobal","Customer Service Associate - Consumer

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?\nAbout the role:\nAs a Customer Service Associate - Consumer, you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.\nWhat you will be doing:\nProvide excellent customer service to high-value clients.\nAssisting with account and product inquiries while also performing account maintenance.\nEstablish a professional rapport with each client.\nProcess payments\nSchedule: Monday-Friday 8am-8pm cst. (schedule will vary) Hybrid, on-site\nEntry level pay\nWhat you will need:\nHigh school diploma or GED\nThe ability to work in a fast-paced environment.\nExcellent verbal and written communication skills as well as above average computer abilities.\nBanking experience is preferred\nExperience working in a high-volume call center preferred.\nWhat we offer you:\nA voice in the future of fintech\nAlways-on learning and development\nCollaborative work environment\nOpportunities to give back\nFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.\nFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here\nFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.\nRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

",[542],{"_458":459,"_454":455,"_452":543,"_456":457,"_460":544},"Little Rock, AR, United States, 72212","72212",["B","2853969011"],"Work at Fisglobal","/jobs/2853969011-customer-service-representative-ii","/jobs?keyword=Fisglobal",{"_435":434,"_439":550,"_470":471,"_462":539,"_248":551,"_446":527,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":552,"_431":554,"_473":546,"_436":129,"_487":555,"_478":556,"_489":442,"_490":484,"_492":548,"_494":495,"_496":497},["D",1773331200000],"Customer Service Associate - Consumer

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?\nAbout the role:\nAs a Customer Service Associate - Consumer, you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.\nWhat you will be doing:\nProvide excellent customer service to high-value clients.\nAssisting with account and product inquiries while also performing account maintenance.\nEstablish a professional rapport with each client.\nProcess payments\nSchedule: Monday-Friday 8am-8pm cst. (schedule will vary) Hybrid, on-site\nEntry level pay\nWhat you will need:\nHigh school diploma or GED\nThe ability to work in a fast-paced environment.\nExcellent verbal and written communication skills as well as above average computer abilities.\nBanking experience is preferred\nExperience working in a high-volume call center preferred.\nWhat we offer you:\nA voice in the future of fintech\nAlways-on learning and development\nCollaborative work environment\nOpportunities to give back\nFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.\nFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here\nFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.\nRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.\n",[553],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2861615824"],"10 days ago","/jobs/2861615824-customer-service-representative-ii",{"_435":434,"_439":558,"_470":471,"_462":539,"_248":559,"_446":560,"_433":434,"_113":561,"_437":199,"_438":199,"_472":471,"_448":199,"_449":562,"_431":564,"_473":546,"_436":129,"_487":565,"_478":566,"_489":561,"_490":484,"_492":548,"_494":495,"_496":567},["D",1774108800000],"FIS Financial Services Account Associate II

FIS technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS?\nAs a valued member of our team, the Financial Services Account Associate II supports the company in delivering a positive customer experience in a metric driven environment. You are responsible for protecting the best interest of our clients by handling customer inquiries and resolving complex issues, completing account maintenance and processing transactions for mutual fund account holders and financial professionals.\nOur Customer Service Team is part of the Capital Markets group and supports the Legacy client customer base. Our team includes 100+ associates who work virtually in multiple locations and are well trained with a desire to provide superior financially driven customer service. We value and expect thoughtfulness and high performance from everyone at FIS and look forward to you joining our family! At FIS we believe our colleagues are as important as our clients and consumers for whom we provide world-class service and support.\nWhat you will be doing:\nProviding customer service via inbound calls in a fast-paced, team-oriented environment, utilizing an automatic call distribution system. We work within multiple transfer agent systems and Microsoft Office applications.\nWork location is hybrid some days in the office and some days work virtually from home. On the days you are working from home, you will be required to identify a location from which you can maintain the confidentiality of customer account information. Consistently being on camera will be required during any meetings or training.\nFull-time position working an eight hour per day schedule somewhere between the hours of 8:00am 6:00pm Eastern time (Monday through Friday) after conclusion of training.\nParticipating in ongoing training and staying abreast of financial regulatory changes.\nWhat you will need:\nStrong technical skills ability to multitask, troubleshoot, and navigate various systems at once.\nFlexibility to work overtime when volumes dictate.\nHigh-speed internet with ethernet access that meets our criteria of 50 MBPS download and 6 MBPS upload.\nAbility to productively handle inbound telephone calls and meet performance goals\nAbility to work independently and in a team environment\nBilingual (English/Spanish) a plus\nInvestment industry or financial experience desired\nCollege degree (or currently working towards one) or financial customer service experience desired\nAt FIS, we are as committed to growing our employees' careers as our own business. We offer:\n100% virtual training 8:30am 5:00pm ET (Monday through Friday) for 5 to 6 weeks. You will be expected to be on camera during training\nAttractive benefits including medical, dental, and vision coverage\nInclusive and diverse team atmosphere\nProfessional and personal development\nResources to contribute to your community\nCompetitive salary and benefits\nFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.\nFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here\nFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.\nRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.\n","FIS Financial Services Account Associate II

FIS technology powers the world's economy and our teams bring innovation to life. We champion ...","Financial Services Account Associate II",[563],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2759115575"],"1 days ago","/jobs/2759115575-financial-services-account-associate-ii","/jobs?keyword=Financial+Services+Account+Associate+II",{"_435":434,"_439":569,"_470":471,"_462":570,"_248":571,"_446":572,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":573,"_431":578,"_473":579,"_436":129,"_487":580,"_478":581,"_489":442,"_490":576,"_492":582,"_494":583,"_496":497},["D",1773601200000],"FIS","Position Type :\nFull time

Type Of Hire :\nExperienced (relevant combo of work and education)

Education Desired :\nGeneral Equivalency Diploma

Job Description\nAs the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

About the role:\nAs a Customer Service Associate - Consumer, you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.

What you will be doing:\nProvide excellent customer service to high-value clients.

Assisting with account and product inquiries while also performing account maintenance.

Establish a professional rapport with each client.

Process payments

Schedule: Monday-Friday 8am-8pm cst.(schedule will vary) Hybrid, on-site\nEntry level pay

What you will need:\nHigh school diploma or GED

The ability to work in a fast-paced environment.

Entry level

Excellent verbal and written communication skills as well as above average computer abilities.

High school diploma or GED

Banking experience is preferred

Experience working in a high-volume call center preferred.

High school diploma or GED.

What we offer you:

* A voice in the future of fintech\n* Always-on learning and development\n* Collaborative work environment\n* Opportunities to give back\nPrivacy Statement\nFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.\nEEOC Statement\nFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is

available here

supplement document

available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.\nSourcing Model\nRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.\n#pridepass

#J-18808-Ljbffr\n","Position Type :\nFull time

Type Of Hire :\nExperienced (relevant combo of work and education)

Education Desired :\nGeneral Equivalen...",[574],{"_458":459,"_454":575,"_452":576,"_456":577},"Woodland Heights","Woodland Heights, WV, United States","WV",["B","2894782040"],"Work at FIS","7 days ago","/jobs/2894782040-customer-service-representative-ii","/jobs?keyword=FIS","/jobs?location=Woodland+Heights%2C+WV%2C+United+States","actionData","errors"]