Bilingual Medical Collections Specialist

Position: Bilingual Medical Collections Specialist Location: 4040 N Central Expressway, Dallas, TX 75204 Rotating shifts weekly: Monday through Friday NO WEEKENDS 8:00-5:00 pm, 9:00 am-8:00 pm, or 11:00-8:00 pm Must be available to work ALL shifts. Pay rate :$20 per hour Needs Vaccination: TB Test Flu Shot TDaP MMR Varicella Onboarding Must be able to pass the background check. Drug Screen Required Be Willing to Get or be up-to-date on all vaccinations (not Covid) Must have at least a high school diploma. Qualifications MUST be Bilingual in both Spanish and in English At least 2 years of high-volume call center or collections experience is required Experience in medical terminology, EOB's, ICD-9 coding, CPT codes, UB04 and 1500 claim forms Attendance and Punctuality are crucial Must be able to retain and learn a large amount of information in order to be successful in the position. Detail-Oriented Responsibilities Assist patients with outstanding Medical Bills in order to collect payments or place on a payment plan Meet productivity standards on productivity Both incoming and outgoing automated calls Thoroughly work all accounts in daily worklist Complete meaningful, results-oriented collection activities on all accounts in assigned inventory Follow all HIPAA guidelines.