Sales Engineer
Technology Service Corporation Defense Services, Trenton, NJ, United States
TSC is seeking a
Junior Sales Engineer
in
Plymouth, MA
to support the
Commercial Product Cell onsite, remote options available.
As a Junior Sales Engineer you will help TSC meet our customer's networking requirements. The main purpose of your role is to understand all the technical aspects of the product line and explain them to current and potential consumers. You will serve as the technical sales support to assure successful customer integration and implementation of our Mobile Tracking System product line. You will conduct typical pre‑sales activities such as lead capture, quoting, understanding and defining customer needs. You will also play a pivotal role in supporting current customers and communicating technical challenges to our engineering department in support of existing and future products and services. TSC provides a tight‑knit team devoted to an agile business model and measures our success by our customers' mission achievements.
Responsibilities
Prepare and give technical presentations to explain to customers how the products and services work
Support technical demonstrations, including customer events and tradeshows
Support current customers technical needs and coordinate technical support as needed.
Inform current customers of new features and products.
Coordinate and manage test and field events, both internal and customer facing.
Work with the customers and Engineers to ensure the equipment meets the system requirements
Develop long‑term customer relationships with clients through managing and interpreting their requirements
Clearly articulate highly technical concepts to all prospective and current clients
Communicate with the sales team to understand consumer demands and offer sales support where necessary
Support and respond to RFI/RFPs
Secure orders, guarantee product standards and assure product delivery
Collaborate with Business Development and Program Management personnel to identify and create winning strategies
Maintain expert knowledge of current market MANET products and Airborne Maritime ISR capabilities to develop and present unique solutions and maintain knowledge of emerging industry trends in technology
Plan for modifications to products to meet consumer demands
Provide guidance and requirements for customers including RF antenna solutions, physical interfaces, and custom installation/integration requirements that meet/exceed customer needs
Support production team during product builds as well as system return repair and troubleshooting efforts
Minimum Qualifications
Bachelor's degree in Engineering or a related field or equivalent experience
5 years of experience in sales of B2B products
Good marketing skills and business sense
Ability to work with others as a team
Ability to work autonomously and set direction for oneself
Ability to build client relationships easily
Analytical ability and great problem‑solving skills
High‑level organizational skills for maintaining sales territory
Self‑confidence to support persuasion and sales efforts
Must be willing and able to travel 50% of the time
Must have a US Security Clearance or the ability to obtain a Secret/SCI Security Clearance
Preferred Qualifications
Strong understanding of network concepts such IP routing, switching, and VPN architectures
Strong background in IP Networking, Video, Land Mobile Radios, RF, and/or System Integration
Strong background communicating technical issues and solutions with engineering staff, technical users, and non‑technical customer personnel
Experience in conceptualizing, developing, and presenting technical presentations to diverse groups of customers
Experience as an operator, instructor and Field Service Representative for Manned and Unmanned ISR Operations
Experience performing and supporting system testing and troubleshooting of RF hardware and software
Experience conducting fault isolation using third‑party test equipment and logical problem solving
Experience with Silvus, Wave Relay, Trellisware or Domo MANET products
2+ years' experience in ISR, MANET, SIGINT and EW Field Service
Master's degree in Engineering or a related technical field or equivalent experience
Experience piloting Small UAS platforms and Part 107 Remote Pilot Certified
Experience traveling abroad supporting USG customers individually or in small teams
U.S. Citizenship Required Yes
Eligibility to obtain a Security Clearance Required Yes
Travel Up to 50%
TSC Benefits TSC offers a stable work environment, a competitive salary, and a comprehensive benefit package; including Employee Stock Option (ESOP) participation, 401k Plan, Flexible Work Schedules, Tuition Reimbursement, Co‑Sponsored Health Plan, Paid Leave and much more.
Applying to TSC Only those candidates invited for an interview will be contacted. Employment at TSC is contingent upon the successful completion of a comprehensive background check, security investigation, and a drug screening.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#J-18808-Ljbffr
Junior Sales Engineer
in
Plymouth, MA
to support the
Commercial Product Cell onsite, remote options available.
As a Junior Sales Engineer you will help TSC meet our customer's networking requirements. The main purpose of your role is to understand all the technical aspects of the product line and explain them to current and potential consumers. You will serve as the technical sales support to assure successful customer integration and implementation of our Mobile Tracking System product line. You will conduct typical pre‑sales activities such as lead capture, quoting, understanding and defining customer needs. You will also play a pivotal role in supporting current customers and communicating technical challenges to our engineering department in support of existing and future products and services. TSC provides a tight‑knit team devoted to an agile business model and measures our success by our customers' mission achievements.
Responsibilities
Prepare and give technical presentations to explain to customers how the products and services work
Support technical demonstrations, including customer events and tradeshows
Support current customers technical needs and coordinate technical support as needed.
Inform current customers of new features and products.
Coordinate and manage test and field events, both internal and customer facing.
Work with the customers and Engineers to ensure the equipment meets the system requirements
Develop long‑term customer relationships with clients through managing and interpreting their requirements
Clearly articulate highly technical concepts to all prospective and current clients
Communicate with the sales team to understand consumer demands and offer sales support where necessary
Support and respond to RFI/RFPs
Secure orders, guarantee product standards and assure product delivery
Collaborate with Business Development and Program Management personnel to identify and create winning strategies
Maintain expert knowledge of current market MANET products and Airborne Maritime ISR capabilities to develop and present unique solutions and maintain knowledge of emerging industry trends in technology
Plan for modifications to products to meet consumer demands
Provide guidance and requirements for customers including RF antenna solutions, physical interfaces, and custom installation/integration requirements that meet/exceed customer needs
Support production team during product builds as well as system return repair and troubleshooting efforts
Minimum Qualifications
Bachelor's degree in Engineering or a related field or equivalent experience
5 years of experience in sales of B2B products
Good marketing skills and business sense
Ability to work with others as a team
Ability to work autonomously and set direction for oneself
Ability to build client relationships easily
Analytical ability and great problem‑solving skills
High‑level organizational skills for maintaining sales territory
Self‑confidence to support persuasion and sales efforts
Must be willing and able to travel 50% of the time
Must have a US Security Clearance or the ability to obtain a Secret/SCI Security Clearance
Preferred Qualifications
Strong understanding of network concepts such IP routing, switching, and VPN architectures
Strong background in IP Networking, Video, Land Mobile Radios, RF, and/or System Integration
Strong background communicating technical issues and solutions with engineering staff, technical users, and non‑technical customer personnel
Experience in conceptualizing, developing, and presenting technical presentations to diverse groups of customers
Experience as an operator, instructor and Field Service Representative for Manned and Unmanned ISR Operations
Experience performing and supporting system testing and troubleshooting of RF hardware and software
Experience conducting fault isolation using third‑party test equipment and logical problem solving
Experience with Silvus, Wave Relay, Trellisware or Domo MANET products
2+ years' experience in ISR, MANET, SIGINT and EW Field Service
Master's degree in Engineering or a related technical field or equivalent experience
Experience piloting Small UAS platforms and Part 107 Remote Pilot Certified
Experience traveling abroad supporting USG customers individually or in small teams
U.S. Citizenship Required Yes
Eligibility to obtain a Security Clearance Required Yes
Travel Up to 50%
TSC Benefits TSC offers a stable work environment, a competitive salary, and a comprehensive benefit package; including Employee Stock Option (ESOP) participation, 401k Plan, Flexible Work Schedules, Tuition Reimbursement, Co‑Sponsored Health Plan, Paid Leave and much more.
Applying to TSC Only those candidates invited for an interview will be contacted. Employment at TSC is contingent upon the successful completion of a comprehensive background check, security investigation, and a drug screening.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#J-18808-Ljbffr