Customer Service Representative
TEKsystems, Norwalk, CT, United States
Job Overview
3‑Month contract position with Mosquito Squad in Norwalk, CT. Your main focus will be to handle a heavy volume of both inbound and outbound calls from potential customers, upsell our services and products, and close deals by taking credit card payments over the phone.
Responsibilities
Handle a high volume of inbound and outbound calls from potential customers.
Educate customers about our services and explain how they compare to competitors.
Upsell Mosquito Squad products and services during conversations to drive business.
Close deals by securely taking credit card payments over the phone.
Enter call information accurately into the company database.
Qualifications & Skills
6+ months of inbound sales or call‑center experience preferred.
Experience handling high‑volume inbound calls.
High school diploma or equivalent required.
Strong customer‑service and sales skills.
Experience with inside sales, call‑center tools, and outbound sales.
Job Details Contract position. Location: Norwalk, CT. Anticipated application deadline: March 19, 2026.
Pay & Benefits Hourly pay range: $16.00 – $18.00 / hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital coverage
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life insurance (voluntary life & AD&D for employee and dependents)
Short‑ and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation, or sick leave)
Equal Employment Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Responsibilities
Handle a high volume of inbound and outbound calls from potential customers.
Educate customers about our services and explain how they compare to competitors.
Upsell Mosquito Squad products and services during conversations to drive business.
Close deals by securely taking credit card payments over the phone.
Enter call information accurately into the company database.
Qualifications & Skills
6+ months of inbound sales or call‑center experience preferred.
Experience handling high‑volume inbound calls.
High school diploma or equivalent required.
Strong customer‑service and sales skills.
Experience with inside sales, call‑center tools, and outbound sales.
Job Details Contract position. Location: Norwalk, CT. Anticipated application deadline: March 19, 2026.
Pay & Benefits Hourly pay range: $16.00 – $18.00 / hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital coverage
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life insurance (voluntary life & AD&D for employee and dependents)
Short‑ and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation, or sick leave)
Equal Employment Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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