Customer Service Representative
PrideNow, Freehold, NJ, United States
We are looking for a
Customer Service Representative
who is passionate about helping customers and thrives in a fast-paced office environment. In this role, you’ll be the first point of contact for customers, assisting with orders, answering questions, and ensuring every interaction is handled professionally and efficiently.
This is a great opportunity for someone who is
organized, detail-oriented, and enjoys solving problems while working with a supportive team.
Key Responsibilities
Answer
customer inquiries via phone, email, and live chat
Manage
high volumes of incoming calls
with professionalism
Process customer orders
received through email, fax, and EDI
Coordinate with internal departments to ensure
accurate and timely shipments
Maintain
customer and product information
in company systems
Process
invoices, returns, and order allocations
Resolve customer concerns and provide timely solutions
Monitor
emails, portals, ERP, WMS, and EDI systems
Provide
front desk support and greet customers when needed
Qualifications
Associate’s or Bachelor’s degree
preferred
Previous
customer service or office experience
preferred
Experience with
Microsoft Office (Word, Excel)
Strong
data entry and computer skills
Excellent
communication and problem-solving abilities
Ability to
multitask in a fast-paced environment
What We’re Looking For ✔ Strong attention to detail
✔ Excellent phone and communication skills
✔ Ability to stay organized and prioritize tasks
✔ Positive attitude and team-oriented mindset
Join a team committed to
delivering excellent service and making a difference every day.
Apply today to get started!
BENEFITS DISCLOSURE: Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
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Customer Service Representative
who is passionate about helping customers and thrives in a fast-paced office environment. In this role, you’ll be the first point of contact for customers, assisting with orders, answering questions, and ensuring every interaction is handled professionally and efficiently.
This is a great opportunity for someone who is
organized, detail-oriented, and enjoys solving problems while working with a supportive team.
Key Responsibilities
Answer
customer inquiries via phone, email, and live chat
Manage
high volumes of incoming calls
with professionalism
Process customer orders
received through email, fax, and EDI
Coordinate with internal departments to ensure
accurate and timely shipments
Maintain
customer and product information
in company systems
Process
invoices, returns, and order allocations
Resolve customer concerns and provide timely solutions
Monitor
emails, portals, ERP, WMS, and EDI systems
Provide
front desk support and greet customers when needed
Qualifications
Associate’s or Bachelor’s degree
preferred
Previous
customer service or office experience
preferred
Experience with
Microsoft Office (Word, Excel)
Strong
data entry and computer skills
Excellent
communication and problem-solving abilities
Ability to
multitask in a fast-paced environment
What We’re Looking For ✔ Strong attention to detail
✔ Excellent phone and communication skills
✔ Ability to stay organized and prioritize tasks
✔ Positive attitude and team-oriented mindset
Join a team committed to
delivering excellent service and making a difference every day.
Apply today to get started!
BENEFITS DISCLOSURE: Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
#J-18808-Ljbffr