Assistant Property Manager
Kids for the Future, Richardson, TX, United States
Job Description
SYNC CityLine is seeking an experienced Assistant Property Manager to join our team at SYNC CityLine in beautiful Richardson, Texas! Candidates must have at least 2 years experience in an Assistant Property Manager role (preferably at a Class‑A, mid‑rise community), have exceptional customer service and leasing skills, and a valid Driver's License. English‑Spanish bilingual preferred but not required, must work first Saturday of the month (10am-5pm).
A Day in the Life of an Assistant Property Manager at SYNC Residential
Completing pre- and post- move out inspections to prepare service team for make ready process and residents for potential charges for any damages
Preparing Final Account Statements for former residents based on in-person inspections
Filing and managing eviction proceedings when necessary
Managing resident inquiries, concerns, and complaints
Contacting residents through multiple means of communication to manage rent collection and delinquency
Handling key management for scheduled vendors, site visits, and unit inspections
Assisting with management tasks as needed by the Property Manager
Processing accounting activities such as entering purchase orders and vendor invoices
Planning and participating in resident events
Walking the property to ensure lease compliance and sending our violations accordingly
Completing daily, weekly, and monthly close out reporting
Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Completes accounting and bookkeeping tasks, prepares monthly close‑out and financial reports, collects rent, fees, and other payments, completes bank deposits, dispositions, and account reconciliations, and uses the property management software to record, track, and report on all financial workings of the community.
Ensures the accurate and efficient completion of lease and application paperwork, and all daily activity including move‑ins, move‑outs, lease renewals, and notices.
Manages resident move‑in and move‑out processes, including handling paperwork, evaluating applicants, and explaining policies.
Maintains all account records and transactions including NSF's, rent allowances, concessions, rent increases, and other management‑approved debits and credits.
Ensures timely collection of all rent by communicating with residents who are delinquent on a daily basis and through the preparation and distribution of delinquency reports.
Initiates all necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evictions or other legal proceedings; ensures all evictions and legal proceedings are followed through to completion.
Conducts resident move‑outs in accordance with state law and company standards.
Inspects apartments at move out, takes photos to document damages, assesses applicable charges, and completes the final account statement.
Manages collections in accordance with company policies and procedures.
Demonstrates the mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
Assists in managing the day‑to‑day operation of the community, resolves customer complaints and issues, and completes financial records, documents, and reports.
Oversees and directs efforts to maximize rental income and high occupancy through sales, marketing, and customer service.
Supports and assists the Property Manager in overseeing and managing the financial and operational facets of the community.
Demonstrates an understanding of community operations and, in particular, lease terms and lease enforcement.
Maintains product knowledge of the assigned property.
Fully supports the duties of the Property Manager by becoming more familiar with each duty and completing the same as required.
Achieves occupancy, revenue, and resident retention goals by performing all activities related to leasing.
Maintains consistent and punctual attendance record.
Participates in company training and meetings as required.
Performs other reasonable duties as assigned.
Skills & Qualifications
High School diploma or GED is required
A minimum of two years of multi‑family Assistant Property Manager experience is required
Proficiency with property management software (i.e. ResMan, Yardi, Onesite, etc.).
Strong initiative and customer service orientation
Proficiency with MS Office Suite including Word and Excel
Must work one weekend per month (Saturday 10am-5pm)
Valid Driver's License required
Benefits
Medical, dental, vision, disability and life insurance
401(k) with employer match
Generous paid time off
Leasing Commission
Monthly Resident Renewal Bonus
Monthly Delinquency Bonus
Summary Position Summary : The Assistant Property Manager is responsible for maintaining the financial and administrative integrity of the property and assists the Property Manager in achieving financial and operational goals. Essential responsibilities include rent collections and deposits, late fees, delinquency, eviction, and collections management, account reconciliations, month‑end, and financial reporting, and prospect, applicant, and resident relations. This position requires excellent skills in the management and motivation of people, the ability to communicate effectively with residents, prospects and vendors, and to present a positive professional image.
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A Day in the Life of an Assistant Property Manager at SYNC Residential
Completing pre- and post- move out inspections to prepare service team for make ready process and residents for potential charges for any damages
Preparing Final Account Statements for former residents based on in-person inspections
Filing and managing eviction proceedings when necessary
Managing resident inquiries, concerns, and complaints
Contacting residents through multiple means of communication to manage rent collection and delinquency
Handling key management for scheduled vendors, site visits, and unit inspections
Assisting with management tasks as needed by the Property Manager
Processing accounting activities such as entering purchase orders and vendor invoices
Planning and participating in resident events
Walking the property to ensure lease compliance and sending our violations accordingly
Completing daily, weekly, and monthly close out reporting
Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Completes accounting and bookkeeping tasks, prepares monthly close‑out and financial reports, collects rent, fees, and other payments, completes bank deposits, dispositions, and account reconciliations, and uses the property management software to record, track, and report on all financial workings of the community.
Ensures the accurate and efficient completion of lease and application paperwork, and all daily activity including move‑ins, move‑outs, lease renewals, and notices.
Manages resident move‑in and move‑out processes, including handling paperwork, evaluating applicants, and explaining policies.
Maintains all account records and transactions including NSF's, rent allowances, concessions, rent increases, and other management‑approved debits and credits.
Ensures timely collection of all rent by communicating with residents who are delinquent on a daily basis and through the preparation and distribution of delinquency reports.
Initiates all necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evictions or other legal proceedings; ensures all evictions and legal proceedings are followed through to completion.
Conducts resident move‑outs in accordance with state law and company standards.
Inspects apartments at move out, takes photos to document damages, assesses applicable charges, and completes the final account statement.
Manages collections in accordance with company policies and procedures.
Demonstrates the mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
Assists in managing the day‑to‑day operation of the community, resolves customer complaints and issues, and completes financial records, documents, and reports.
Oversees and directs efforts to maximize rental income and high occupancy through sales, marketing, and customer service.
Supports and assists the Property Manager in overseeing and managing the financial and operational facets of the community.
Demonstrates an understanding of community operations and, in particular, lease terms and lease enforcement.
Maintains product knowledge of the assigned property.
Fully supports the duties of the Property Manager by becoming more familiar with each duty and completing the same as required.
Achieves occupancy, revenue, and resident retention goals by performing all activities related to leasing.
Maintains consistent and punctual attendance record.
Participates in company training and meetings as required.
Performs other reasonable duties as assigned.
Skills & Qualifications
High School diploma or GED is required
A minimum of two years of multi‑family Assistant Property Manager experience is required
Proficiency with property management software (i.e. ResMan, Yardi, Onesite, etc.).
Strong initiative and customer service orientation
Proficiency with MS Office Suite including Word and Excel
Must work one weekend per month (Saturday 10am-5pm)
Valid Driver's License required
Benefits
Medical, dental, vision, disability and life insurance
401(k) with employer match
Generous paid time off
Leasing Commission
Monthly Resident Renewal Bonus
Monthly Delinquency Bonus
Summary Position Summary : The Assistant Property Manager is responsible for maintaining the financial and administrative integrity of the property and assists the Property Manager in achieving financial and operational goals. Essential responsibilities include rent collections and deposits, late fees, delinquency, eviction, and collections management, account reconciliations, month‑end, and financial reporting, and prospect, applicant, and resident relations. This position requires excellent skills in the management and motivation of people, the ability to communicate effectively with residents, prospects and vendors, and to present a positive professional image.
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