Senior Director, Customer Experience Programs (Hybrid)

A global aerospace company is seeking a Sr Customer Support Management Manager in Aguadilla, PR. This role focuses on leading customer experience initiatives and program management to ensure exceptional service delivery and customer satisfaction. The ideal candidate will have a minimum of 6 years of experience in customer experience program management, strong leadership skills, and expertise in methodologies that improve customer engagement. A Bachelor's degree in Business Administration is required, with a Master's preferred. This position offers a hybrid work schedule and competitive benefits. #J-18808-Ljbffr