Collections Specialist
MJH Life Sciences®, Cranbury, NJ, United States
At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it!
What You’ll Do
Monitor and manage accounts receivable balances to ensure timely collection of outstanding invoices.
Contact customers via phone, email, and written correspondence to follow up on past‑due accounts.
Negotiate payment terms, extensions, and settlements while maintaining positive client relationships.
Investigate and resolve billing discrepancies in collaboration with billing and sales teams.
Record and apply customer payments accurately in the accounting system.
Review and analyze aging reports to identify delinquent accounts and prioritize collection efforts.
Develop and implement effective collection strategies and processes to improve efficiency.
Maintain detailed records of all collection activities, communications, and agreements.
Ensure compliance with relevant debt collection laws and regulations, including FDCPA.
Reconcile customer accounts by resolving discrepancies and applying credits or adjustments.
Prepare and present reports on collections performance, including DSO and collection rates.
Collaborate with sales, customer service, and finance teams to resolve issues and enhance collections processes.
Support special projects related to accounts receivable and collections as needed.
What Sets You Apart
Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred.
2–4 years of experience in accounts receivable, credit, or collections.
Strong knowledge of collections practices, AR management, and account reconciliation.
Excellent communication, negotiation, and customer service skills.
Detail‑oriented with strong organizational and problem‑solving abilities.
Proficiency in accounting software (QuickBooks, SAP, Oracle) and Microsoft Excel.
Ability to work independently and as part of a team in a fast‑paced environment.
Knowledge of FDCPA and other relevant regulations is a plus.
Why MJH Life Sciences
Competitive salary
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional growth and career advancement opportunities
Compensation Range $52,000 – $57,000 per year, depending on qualifications. Eligible for annual company bonus program or commission incentive based on role. The compensation offered to the candidate selected for this position will depend on several factors, including the candidate's educational background, skills, and professional experience.
Benefits Overview We’re proud to offer a comprehensive benefits package, including:
Hybrid work schedule
Health insurance through Cigna (medical & dental)
Vision coverage through VSP
Pharmacy benefits through OptumRx
FSA, HSA, Dependent Care FSA, and Limited Purpose FSA options
401(k) and Roth 401(k) with company match
Pet discount program with PetAssure
Norton LifeLock identity theft protection
Employee Assistance Program (EAP) through NYLGBS
Fertility benefits through Progyny
Commuter benefits
Company‑paid Short‑Term and Long‑Term Disability
Voluntary Term Life & AD&D Insurance, plus Universal Life Insurance options
Supplemental Aflac coverage: Accident, Critical Illness, and Hospital Indemnity
Discounts and rewards through BenefitHub
MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed “At Will.” This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.
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What You’ll Do
Monitor and manage accounts receivable balances to ensure timely collection of outstanding invoices.
Contact customers via phone, email, and written correspondence to follow up on past‑due accounts.
Negotiate payment terms, extensions, and settlements while maintaining positive client relationships.
Investigate and resolve billing discrepancies in collaboration with billing and sales teams.
Record and apply customer payments accurately in the accounting system.
Review and analyze aging reports to identify delinquent accounts and prioritize collection efforts.
Develop and implement effective collection strategies and processes to improve efficiency.
Maintain detailed records of all collection activities, communications, and agreements.
Ensure compliance with relevant debt collection laws and regulations, including FDCPA.
Reconcile customer accounts by resolving discrepancies and applying credits or adjustments.
Prepare and present reports on collections performance, including DSO and collection rates.
Collaborate with sales, customer service, and finance teams to resolve issues and enhance collections processes.
Support special projects related to accounts receivable and collections as needed.
What Sets You Apart
Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred.
2–4 years of experience in accounts receivable, credit, or collections.
Strong knowledge of collections practices, AR management, and account reconciliation.
Excellent communication, negotiation, and customer service skills.
Detail‑oriented with strong organizational and problem‑solving abilities.
Proficiency in accounting software (QuickBooks, SAP, Oracle) and Microsoft Excel.
Ability to work independently and as part of a team in a fast‑paced environment.
Knowledge of FDCPA and other relevant regulations is a plus.
Why MJH Life Sciences
Competitive salary
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional growth and career advancement opportunities
Compensation Range $52,000 – $57,000 per year, depending on qualifications. Eligible for annual company bonus program or commission incentive based on role. The compensation offered to the candidate selected for this position will depend on several factors, including the candidate's educational background, skills, and professional experience.
Benefits Overview We’re proud to offer a comprehensive benefits package, including:
Hybrid work schedule
Health insurance through Cigna (medical & dental)
Vision coverage through VSP
Pharmacy benefits through OptumRx
FSA, HSA, Dependent Care FSA, and Limited Purpose FSA options
401(k) and Roth 401(k) with company match
Pet discount program with PetAssure
Norton LifeLock identity theft protection
Employee Assistance Program (EAP) through NYLGBS
Fertility benefits through Progyny
Commuter benefits
Company‑paid Short‑Term and Long‑Term Disability
Voluntary Term Life & AD&D Insurance, plus Universal Life Insurance options
Supplemental Aflac coverage: Accident, Critical Illness, and Hospital Indemnity
Discounts and rewards through BenefitHub
MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed “At Will.” This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.
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