Entry Level -Associate Member Relationship Specialist (Part-time Teller 1) Trave
Arrowhead Credit Union, Rancho Cucamonga, CA, United States
Entry Level - Associate Member Relationship Specialist (Part-time Teller 1) within Chino and Montclair Areas
Job Category:
Branch
Requisition Number:
ENTRY003571
Apply now
Posted: March 12, 2026
Part-Time
On-site
Rate: $25 USD per hour
Locations Showing 1 location
Montclair, 5275 Holt Blvd., Suite H, Montclair, CA 91763, USA
Are you warm, caring, friendly, and passionate about providing excellent service? Are you excited about giving back to your community? Are you looking for an entry-level position that promises career development? If so, we want to talk to you - we are currently looking for Customer Service Superstars to join our Team!
An Associate Member Relationship Specialist (Teller 1) provides exceptional face-to-face member service in our branch locations.
Position hours:
8:30 am - 5:30 pm, Monday through Friday
Branch location:
Chino and Montclair area locations
This opportunity is ideal if you are:
Excited about providing amazing service to our members and the community.
Looking for a position that will establish and grow your career.
Interested in learning how to open financial memberships and assist with loan requests.
Passionate about financial education and finding solutions.
Essential Functions and Responsibilities
Personally provides exceptional member service; uses Service Standards in every work-related interaction.
Actively participates in meeting the goals of the department and the Credit Union.
Provides excellent service by using a positive and professional tone to assist members and team members accurately, thoroughly, and as efficiently as possible while maintaining consistent and friendly service.
Uses organizational tools and techniques to complete tasks on time and successfully manage multiple competing priorities simultaneously.
Service
Assists members with routine transactions and service requests, including verifying identity, deposits, card services, etc.
Assists with member research and problem resolution.
Completes member service requests with attention to data accuracy, policies and procedures, cash management, balancing, and branch safety/security routines.
Works within given limits and authority; proactively seeks supervisory assistance as needed.
Promotes credit union products and services and actively refers members to credit union partners as appropriate.
Maintains an open mind; can conceptualize and proactively solve problems in pursuit of exemplary service to members, teammates, and the organization.
Is courageous and willing to make decisions that result in positive member outcomes.
Development
Exemplifies the attitude, aptitude, and ability to learn quickly and efficiently; shows assertiveness in personal development.
Completes all learning events and academies on schedule, communicating with mentors and leaders to achieve learning objectives.
Participates in organizational projects and promotions; develops knowledge of credit union products, services, rates, and partnerships.
Suggests and participates in credit union community service opportunities and events.
Maintains working knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML) and OFAC regulations and complies with laws applicable to area of responsibility.
Regular and predictable attendance and punctuality.
Other duties as assigned by Supervisor to achieve department and Credit Union goals.
No aggressive sales goals – our focus is serving Members.
Benefits Include:
(not a complete list)
Weekly pay
401K Retirement Savings Plan with company match
Paid time off accrual begins upon hire
Paid sick leave
Company-provided life insurance at up to twice your annual salary
Health
Medical, Dental, and Vision Insurance for part-time and full-time employees
Modern Health
Pet Insurance
Scholarship opportunities through ArrowHeart's program
Pay range
Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Offers depend on a variety of factors, including experience, education, location, and internal equity.
Pay range:
Minimum: $22.32/hour | Midpoint: $27.22/hour | Maximum: $32.12/hour
Qualifications Skills Required Computer Skills Intermediate
Multi-tasking Intermediate
Basic Math Skills Intermediate
Communication Skills Intermediate
Cash and Negotiable Handling Intermediate
Service Minded Advanced
Intermediate
Preferred Advanced
Behaviors :
Motivations :
Education Required High School or better.
Experience Required 1 year:
1 year: A minimum of one (1) year of experience in a customer-service/customer-focused role is strongly preferred.
Licenses & Certifications Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Branch
Requisition Number:
ENTRY003571
Apply now
Posted: March 12, 2026
Part-Time
On-site
Rate: $25 USD per hour
Locations Showing 1 location
Montclair, 5275 Holt Blvd., Suite H, Montclair, CA 91763, USA
Are you warm, caring, friendly, and passionate about providing excellent service? Are you excited about giving back to your community? Are you looking for an entry-level position that promises career development? If so, we want to talk to you - we are currently looking for Customer Service Superstars to join our Team!
An Associate Member Relationship Specialist (Teller 1) provides exceptional face-to-face member service in our branch locations.
Position hours:
8:30 am - 5:30 pm, Monday through Friday
Branch location:
Chino and Montclair area locations
This opportunity is ideal if you are:
Excited about providing amazing service to our members and the community.
Looking for a position that will establish and grow your career.
Interested in learning how to open financial memberships and assist with loan requests.
Passionate about financial education and finding solutions.
Essential Functions and Responsibilities
Personally provides exceptional member service; uses Service Standards in every work-related interaction.
Actively participates in meeting the goals of the department and the Credit Union.
Provides excellent service by using a positive and professional tone to assist members and team members accurately, thoroughly, and as efficiently as possible while maintaining consistent and friendly service.
Uses organizational tools and techniques to complete tasks on time and successfully manage multiple competing priorities simultaneously.
Service
Assists members with routine transactions and service requests, including verifying identity, deposits, card services, etc.
Assists with member research and problem resolution.
Completes member service requests with attention to data accuracy, policies and procedures, cash management, balancing, and branch safety/security routines.
Works within given limits and authority; proactively seeks supervisory assistance as needed.
Promotes credit union products and services and actively refers members to credit union partners as appropriate.
Maintains an open mind; can conceptualize and proactively solve problems in pursuit of exemplary service to members, teammates, and the organization.
Is courageous and willing to make decisions that result in positive member outcomes.
Development
Exemplifies the attitude, aptitude, and ability to learn quickly and efficiently; shows assertiveness in personal development.
Completes all learning events and academies on schedule, communicating with mentors and leaders to achieve learning objectives.
Participates in organizational projects and promotions; develops knowledge of credit union products, services, rates, and partnerships.
Suggests and participates in credit union community service opportunities and events.
Maintains working knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML) and OFAC regulations and complies with laws applicable to area of responsibility.
Regular and predictable attendance and punctuality.
Other duties as assigned by Supervisor to achieve department and Credit Union goals.
No aggressive sales goals – our focus is serving Members.
Benefits Include:
(not a complete list)
Weekly pay
401K Retirement Savings Plan with company match
Paid time off accrual begins upon hire
Paid sick leave
Company-provided life insurance at up to twice your annual salary
Health
Medical, Dental, and Vision Insurance for part-time and full-time employees
Modern Health
Pet Insurance
Scholarship opportunities through ArrowHeart's program
Pay range
Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Offers depend on a variety of factors, including experience, education, location, and internal equity.
Pay range:
Minimum: $22.32/hour | Midpoint: $27.22/hour | Maximum: $32.12/hour
Qualifications Skills Required Computer Skills Intermediate
Multi-tasking Intermediate
Basic Math Skills Intermediate
Communication Skills Intermediate
Cash and Negotiable Handling Intermediate
Service Minded Advanced
Intermediate
Preferred Advanced
Behaviors :
Motivations :
Education Required High School or better.
Experience Required 1 year:
1 year: A minimum of one (1) year of experience in a customer-service/customer-focused role is strongly preferred.
Licenses & Certifications Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr