Collision Estimator
Crash Champions, Chicago, IL, United States
Overview
Champions Do More. Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., with the Crash Champions LUXE | EV Certified brand for highline and luxury EV repair centers. We service customers at more than 650 state-of-the-art locations in 38 states. Founded in 1999, our vision is anchored by People First. We Champion People. Responsibilities
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. Complete initial estimates, write full estimates after disassembly and damage evaluation, and lock final estimates. Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC. Keep every customer informed and updated on the status of their vehicle and provide an excellent customer experience. Pull and review data procedures with Body Technicians and complete post-scanning for each vehicle in the repair process. Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete. Qualifications
Customer service skills Organization and multi-tasking skills, good time management, and ability to adapt to a fast-paced environment Knowledge of dealing with insurance partners preferred Ability to work in fast-paced environments Knowledge of multiple estimating systems; CCC One preferred, Mitchell & Audatex Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to job-related knowledge, skills, experience, relevant certifications and qualifications. Compensation ranges listed are inclusive of monthly sales incentive bonuses. The compensation range listed is the average range for a typical full-time employee in this position. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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Champions Do More. Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., with the Crash Champions LUXE | EV Certified brand for highline and luxury EV repair centers. We service customers at more than 650 state-of-the-art locations in 38 states. Founded in 1999, our vision is anchored by People First. We Champion People. Responsibilities
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. Complete initial estimates, write full estimates after disassembly and damage evaluation, and lock final estimates. Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC. Keep every customer informed and updated on the status of their vehicle and provide an excellent customer experience. Pull and review data procedures with Body Technicians and complete post-scanning for each vehicle in the repair process. Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete. Qualifications
Customer service skills Organization and multi-tasking skills, good time management, and ability to adapt to a fast-paced environment Knowledge of dealing with insurance partners preferred Ability to work in fast-paced environments Knowledge of multiple estimating systems; CCC One preferred, Mitchell & Audatex Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to job-related knowledge, skills, experience, relevant certifications and qualifications. Compensation ranges listed are inclusive of monthly sales incentive bonuses. The compensation range listed is the average range for a typical full-time employee in this position. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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