Legal Intake and Marketing Manager
Santoni, Vocci & Ortega, LLC, Lutherville-Timonium, MD, United States
Position Overview
Santoni, Vocci & Ortega, LLC is a boutique litigation law firm based in Timonium, Maryland, focused on tenants’ rights, consumer protection, and personal injury matters. We are committed to providing professional, compassionate, and results-driven advocacy for our clients.
We are seeking a highly organized and personable
Legal Intake and Marketing Manager
to serve as the first point of contact for prospective clients and to support the firm’s marketing and outreach initiatives. This role plays a critical part in delivering a positive client experience and supporting the firm’s growth.
Key Responsibilities
Serve as the primary point of contact for prospective clients via phone, email, and online inquiries
Conduct initial intake interviews to gather relevant case information accurately and professionally
Manage, track, and follow up on leads using the firm’s CRM system
Coordinate marketing initiatives, including social media content, email newsletters, direct mail campaigns, and community outreach efforts
Collaborate with attorneys and staff to improve intake processes and client acquisition strategies
Maintain confidentiality and professionalism consistent with a legal environment
Qualifications
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Experience in legal intake, customer service, sales, or marketing preferred
Familiarity with marketing platforms and social media tools
Ability to manage multiple priorities in a fast-paced office environment
Proficiency with basic office software and CRM systems preferred
Salary Range: $44,000-$60,000 annually (commensurate with experience)
Health insurance benefits
Paid time off and holidays
Opportunities for professional development and growth
Equal Employment Opportunity Statement Santoni, Vocci & Ortega, LLC is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other status protected by applicable federal, state, or local law.
Reasonable Accommodation Applicants who require a reasonable accommodation to apply or participate in the hiring process may contact us to discuss their needs.
How to Apply Please submit your resume and a brief cover letter to
Matthew Vocci
at
mvocci@svolaw.com
with the subject line:
Intake and Marketing Manager Application
#J-18808-Ljbffr
We are seeking a highly organized and personable
Legal Intake and Marketing Manager
to serve as the first point of contact for prospective clients and to support the firm’s marketing and outreach initiatives. This role plays a critical part in delivering a positive client experience and supporting the firm’s growth.
Key Responsibilities
Serve as the primary point of contact for prospective clients via phone, email, and online inquiries
Conduct initial intake interviews to gather relevant case information accurately and professionally
Manage, track, and follow up on leads using the firm’s CRM system
Coordinate marketing initiatives, including social media content, email newsletters, direct mail campaigns, and community outreach efforts
Collaborate with attorneys and staff to improve intake processes and client acquisition strategies
Maintain confidentiality and professionalism consistent with a legal environment
Qualifications
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Experience in legal intake, customer service, sales, or marketing preferred
Familiarity with marketing platforms and social media tools
Ability to manage multiple priorities in a fast-paced office environment
Proficiency with basic office software and CRM systems preferred
Salary Range: $44,000-$60,000 annually (commensurate with experience)
Health insurance benefits
Paid time off and holidays
Opportunities for professional development and growth
Equal Employment Opportunity Statement Santoni, Vocci & Ortega, LLC is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other status protected by applicable federal, state, or local law.
Reasonable Accommodation Applicants who require a reasonable accommodation to apply or participate in the hiring process may contact us to discuss their needs.
How to Apply Please submit your resume and a brief cover letter to
Matthew Vocci
at
mvocci@svolaw.com
with the subject line:
Intake and Marketing Manager Application
#J-18808-Ljbffr