Director Surgical Services RN
Providence Swedish Medical Center, Issaquah, WA, United States
Overview
Leads the overall administration and management of Swedish Issaquah Hospital Interventional Services. Responsible for creating a culture of patient safety and establishing an environment that supports clear, effective communication between disciplines. Strives for benchmark performance in operational efficiency, financial planning/performance, business development, general and medical community interface, and strategic planning. Ensures long-term campus success through excellence of outcomes in clinical quality, customer service, staff, and physician satisfaction, financial viability, and regulatory compliance within areas of responsibility. The Director is a key leadership role and participates in performance improvement activities throughout the organization. Providence caregivers are valued and essential. Join our team at Swedish Issaquah and thrive in a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because inspiring and retaining the best people requires empowering them. Responsibilities
Marketing and Business Development: Understands sources of patients and referrals. Leads in the design and implementation of strategies to maintain and grow market share. Financial Planning: Develops budgets and provides leadership to achieve annual financial and productivity targets. Cost Effective Operations: Develops and manages resources to achieve operating efficiencies. Develops and manages to operational benchmarks of efficiency and outcomes. Customer Service: Measures, designs and leads efforts to assure optimal customer satisfaction with services. Medical Staff Involvement and Communication: Develops and maintains a positive environment and ongoing communication with all key medical staff. Market Place and Industry Knowledge: Pursues information that keeps operations current with practice, management, and reimbursement trends in the regional and national market, implementing appropriate responses to opportunities and threats. Partner and Affiliate Relationships: Effectively collaborates with Swedish-affiliated organizations to realize strategic patient care and business goals. Intra-organizational Relationships: Ensures effective communication and coordination, and maintains positive relationships on site and organization-wide. Resource Planning: Identifies and coordinates facility, equipment, and systems needs to maintain state-of-the-art technology and facilities for care and services. Change Management: Develops and leads a management team that plans and implements change in a positive manner, involving staff participation and input as appropriate. Strategic Planning: Defines strategic direction for the campus in the context of Swedish strategic plan and works with Swedish Leadership to assure congruent, seamless service offerings. Staff Development: Leads by example to assure an environment conducive to high employee satisfaction; develops a culture where staff members behave as owner/leader. Quality Improvement and Safety: Leads the achievement of strategic quality/safety goals and regulatory standards with monitoring and improvement activities in all departments. Builds a strong leadership culture by making effective hiring decisions. Required Qualifications
Bachelor's Degree - BSN Washington Registered Nurse License upon hire 5 years of proven leadership in developing, managing, and operating high performing surgical services Experience in leading and managing in an operational setting where infrastructure support is limited and geographic separation from traditional support services exists Preferred Qualifications
Master's Degree in Nursing, healthcare administration, business administration, or comparable field preferred Why Join Providence?
Our best-in-class benefits are designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other factors. About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” We support you in your career and foster an inclusive workplace where diversity is valued and everyone is essential, heard and respected. Our 120,000 caregivers serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across multiple states. We are committed to equity, access, and improving the wellbeing of communities we serve. Posted are the minimum and maximum wage rates for this position. The placement on the wage range will be determined based on relevant experience and other factors. This is the base pay range; additional compensation may be available. Providence offers a comprehensive benefits package including retirement savings, health care benefits, life and disability insurance, time off benefits, voluntary benefits, well-being resources, and more. Learn more about benefits at this site. Applicants in certain jurisdictions may have additional fair chance considerations in accordance with local laws.
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Leads the overall administration and management of Swedish Issaquah Hospital Interventional Services. Responsible for creating a culture of patient safety and establishing an environment that supports clear, effective communication between disciplines. Strives for benchmark performance in operational efficiency, financial planning/performance, business development, general and medical community interface, and strategic planning. Ensures long-term campus success through excellence of outcomes in clinical quality, customer service, staff, and physician satisfaction, financial viability, and regulatory compliance within areas of responsibility. The Director is a key leadership role and participates in performance improvement activities throughout the organization. Providence caregivers are valued and essential. Join our team at Swedish Issaquah and thrive in a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because inspiring and retaining the best people requires empowering them. Responsibilities
Marketing and Business Development: Understands sources of patients and referrals. Leads in the design and implementation of strategies to maintain and grow market share. Financial Planning: Develops budgets and provides leadership to achieve annual financial and productivity targets. Cost Effective Operations: Develops and manages resources to achieve operating efficiencies. Develops and manages to operational benchmarks of efficiency and outcomes. Customer Service: Measures, designs and leads efforts to assure optimal customer satisfaction with services. Medical Staff Involvement and Communication: Develops and maintains a positive environment and ongoing communication with all key medical staff. Market Place and Industry Knowledge: Pursues information that keeps operations current with practice, management, and reimbursement trends in the regional and national market, implementing appropriate responses to opportunities and threats. Partner and Affiliate Relationships: Effectively collaborates with Swedish-affiliated organizations to realize strategic patient care and business goals. Intra-organizational Relationships: Ensures effective communication and coordination, and maintains positive relationships on site and organization-wide. Resource Planning: Identifies and coordinates facility, equipment, and systems needs to maintain state-of-the-art technology and facilities for care and services. Change Management: Develops and leads a management team that plans and implements change in a positive manner, involving staff participation and input as appropriate. Strategic Planning: Defines strategic direction for the campus in the context of Swedish strategic plan and works with Swedish Leadership to assure congruent, seamless service offerings. Staff Development: Leads by example to assure an environment conducive to high employee satisfaction; develops a culture where staff members behave as owner/leader. Quality Improvement and Safety: Leads the achievement of strategic quality/safety goals and regulatory standards with monitoring and improvement activities in all departments. Builds a strong leadership culture by making effective hiring decisions. Required Qualifications
Bachelor's Degree - BSN Washington Registered Nurse License upon hire 5 years of proven leadership in developing, managing, and operating high performing surgical services Experience in leading and managing in an operational setting where infrastructure support is limited and geographic separation from traditional support services exists Preferred Qualifications
Master's Degree in Nursing, healthcare administration, business administration, or comparable field preferred Why Join Providence?
Our best-in-class benefits are designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other factors. About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” We support you in your career and foster an inclusive workplace where diversity is valued and everyone is essential, heard and respected. Our 120,000 caregivers serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across multiple states. We are committed to equity, access, and improving the wellbeing of communities we serve. Posted are the minimum and maximum wage rates for this position. The placement on the wage range will be determined based on relevant experience and other factors. This is the base pay range; additional compensation may be available. Providence offers a comprehensive benefits package including retirement savings, health care benefits, life and disability insurance, time off benefits, voluntary benefits, well-being resources, and more. Learn more about benefits at this site. Applicants in certain jurisdictions may have additional fair chance considerations in accordance with local laws.
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