Fragrance & Beauty Advisor, Westport, CT
CHANEL, Westport, CT, United States
Fragrance & Beauty Advisor, Westport, CT
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. About the role:
Be an essential part of our expanding Fragrance & Beauty community at CHANEL. As a Fragrance & Beauty Advisor, you are the CHANEL brand ambassador who leads by example and treats each guest with the utmost respect, ensuring each feels welcome, confident and at ease. You have emotional intelligence — the ability to develop strong, long-lasting relationships and the intuition to provide consistent and extraordinary experiences for both internal and external clients. You are energized by: Being service oriented, expressing genuine concern for customer\'s needs Being an excellent listener and eager learner Flexible: adaptable to scheduling changes, new ideas and direction An enthusiastic team player Confident and professional, striving for excellence in all you do What impact you can create at CHANEL: Successfully provide superior service to every client, every day through the CHANEL service ritual. Deepen client relationships and loyalty through personal connection and building trust. Contribute to building the business by achieving sales targets, using all levels such as product, services, and data capture to loyalize, recruit and retain clients. Attend seasonal seminars hosted by Education Executives and utilize the Inside Beauty learning application on a daily basis to implement all learnings into day-to-day activities. Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa. Address and successfully resolve client situations according to company philosophy and standards. Partner with the appropriate teams as needed. Understand the details of upcoming events and involve each client through introduction and demonstration. Possess solid knowledge of the Brand, its heritage and know-how, and share it with clients as well as the team. Know and understand business challenges, client needs and the surrounding market. Ensure that the work area is clean, tidy, hygienic, and professional at all times; know and respect Visual Merchandising guidelines. Maintain a positive attitude, communicate with the team and the manager regularly, and uphold ethics and integrity. Treat others with respect, acknowledge cultural differences, and be willing to learn from those differences. What you will bring to the team: Ability to thrive in a team environment and work collaboratively. Understanding of, and passion for, client experience. Excellent communication skills. Foreign language skills are preferred but not required. Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives. Curiosity and desire to learn and grow professionally within CHANEL. Position Logistics: Articulate, knowledgeable and passionate about both cosmetics and fragrance. Artistry skills and direct Brand experience preferred. Passion for CHANEL Beauty products. Ability to lift up to 5 lbs. and stand for extended periods of time. Front of House: Full-time in-store and in-person presence required to support client sales and provide elevated client service to drive business results. * Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances deem appropriate. Compensation: The anticipated range for this position is $24.30 through $29 hourly. Base hourly is one component of the total compensation for this position. Other forms of variable pay may be offered. Other components may include bonus potential, benefits, and/or perks. Benefits and Perks: Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund. Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership). Generous paid time off policies to include vacation, holiday, sick and volunteer days. 401K and other incentives. Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program. Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking. Additional Information: CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. This is reflected in: Diversity and Inclusion: We promote Diversity & Inclusion, fostering respect, empathy, and dignity for all. We believe that the diversity of our people across differences is essential to our organisation and the connections we have with each other and our clients. We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, aimed at fostering a diverse, inclusive, and equitable community. CHANEL Community: CHANEL Community empowers employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations. Sustainability: CHANEL Mission 1.5° is our climate action plan focused on transforming the business to align with the Paris Agreement to limit temperature increase to 1.5 degrees C. Employees are encouraged to contribute to US Sustainability efforts at the corporate level and within divisions through organized taskforces and initiatives. Arts and Culture: We support cultural engagement through initiatives like the CHANEL Culture Fund, CHANEL Next Prize, and US programs including MoMA, Tribeca, Through Her Lens, Academy Gold Fellowship for Women, and BAAND Together Dance Festival at Lincoln Center. Fondation CHANEL: Fondation CHANEL supports the safety and autonomy of women and girls worldwide, with multi-year partnerships and impact. For more information, navigate to the Fondation CHANEL website. Career and Leadership Development: We have in-house teams focused on onboarding and leadership development through programs like Imagine CHANEL People, Heart of Leadership, and Bloom platform offerings, plus coaching and courses to build career skills. * CHANEL benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
#J-18808-Ljbffr
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. About the role:
Be an essential part of our expanding Fragrance & Beauty community at CHANEL. As a Fragrance & Beauty Advisor, you are the CHANEL brand ambassador who leads by example and treats each guest with the utmost respect, ensuring each feels welcome, confident and at ease. You have emotional intelligence — the ability to develop strong, long-lasting relationships and the intuition to provide consistent and extraordinary experiences for both internal and external clients. You are energized by: Being service oriented, expressing genuine concern for customer\'s needs Being an excellent listener and eager learner Flexible: adaptable to scheduling changes, new ideas and direction An enthusiastic team player Confident and professional, striving for excellence in all you do What impact you can create at CHANEL: Successfully provide superior service to every client, every day through the CHANEL service ritual. Deepen client relationships and loyalty through personal connection and building trust. Contribute to building the business by achieving sales targets, using all levels such as product, services, and data capture to loyalize, recruit and retain clients. Attend seasonal seminars hosted by Education Executives and utilize the Inside Beauty learning application on a daily basis to implement all learnings into day-to-day activities. Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa. Address and successfully resolve client situations according to company philosophy and standards. Partner with the appropriate teams as needed. Understand the details of upcoming events and involve each client through introduction and demonstration. Possess solid knowledge of the Brand, its heritage and know-how, and share it with clients as well as the team. Know and understand business challenges, client needs and the surrounding market. Ensure that the work area is clean, tidy, hygienic, and professional at all times; know and respect Visual Merchandising guidelines. Maintain a positive attitude, communicate with the team and the manager regularly, and uphold ethics and integrity. Treat others with respect, acknowledge cultural differences, and be willing to learn from those differences. What you will bring to the team: Ability to thrive in a team environment and work collaboratively. Understanding of, and passion for, client experience. Excellent communication skills. Foreign language skills are preferred but not required. Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives. Curiosity and desire to learn and grow professionally within CHANEL. Position Logistics: Articulate, knowledgeable and passionate about both cosmetics and fragrance. Artistry skills and direct Brand experience preferred. Passion for CHANEL Beauty products. Ability to lift up to 5 lbs. and stand for extended periods of time. Front of House: Full-time in-store and in-person presence required to support client sales and provide elevated client service to drive business results. * Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances deem appropriate. Compensation: The anticipated range for this position is $24.30 through $29 hourly. Base hourly is one component of the total compensation for this position. Other forms of variable pay may be offered. Other components may include bonus potential, benefits, and/or perks. Benefits and Perks: Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund. Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership). Generous paid time off policies to include vacation, holiday, sick and volunteer days. 401K and other incentives. Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program. Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking. Additional Information: CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. This is reflected in: Diversity and Inclusion: We promote Diversity & Inclusion, fostering respect, empathy, and dignity for all. We believe that the diversity of our people across differences is essential to our organisation and the connections we have with each other and our clients. We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, aimed at fostering a diverse, inclusive, and equitable community. CHANEL Community: CHANEL Community empowers employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations. Sustainability: CHANEL Mission 1.5° is our climate action plan focused on transforming the business to align with the Paris Agreement to limit temperature increase to 1.5 degrees C. Employees are encouraged to contribute to US Sustainability efforts at the corporate level and within divisions through organized taskforces and initiatives. Arts and Culture: We support cultural engagement through initiatives like the CHANEL Culture Fund, CHANEL Next Prize, and US programs including MoMA, Tribeca, Through Her Lens, Academy Gold Fellowship for Women, and BAAND Together Dance Festival at Lincoln Center. Fondation CHANEL: Fondation CHANEL supports the safety and autonomy of women and girls worldwide, with multi-year partnerships and impact. For more information, navigate to the Fondation CHANEL website. Career and Leadership Development: We have in-house teams focused on onboarding and leadership development through programs like Imagine CHANEL People, Heart of Leadership, and Bloom platform offerings, plus coaching and courses to build career skills. * CHANEL benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.
#J-18808-Ljbffr