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Product Portfolio Operations Manager e

JPMorgan Chase & Co., Frankfort, KY, United States


Overview Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, communications, and operational excellence across product lines.

As a Product Portfolio Operations Manager in CCB Operations, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating and managing structures that enhance coordination in our product line.

Job responsibilities Supports portfolio level management (i.e., all 12 Ops Products); key responsibilities include but are not limited to the following:

Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives

Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices

Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized

Implements a product-level collection strategy consisting of controls, financials, and resourcing needs

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in program management, portfolio management or performance optimization

Proven ability to manage and implement operational effectiveness initiatives

Proven ability to operate within the product development life cycle and agile methodologies

Preferred qualifications, capabilities, and skills

Proven ability to lead matrixed, cross-functional teams, leveraging collaboration, influence, and conflict resolution skills to achieve desired results

Excellent communication, presentation, and interpersonal communications skills with strong ability to develop and maintain relationships

Strong analytical problem solving, creativity, and attention to detail, demonstrated by the ability to make timely and sound decisions

Ability to effectively shift between strategic and detailed tactical management

Consumer Community Banking (CCB) Operation and product management experience a plus

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