Records Management Specialist
Arizona Department of Child Safety, Phoenix, AZ, United States
DEPARTMENT OF CHILD SAFETY
The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.
Records Management Specialist Job Location: LEGAL SERVICES ADMIN 3003 N Central Ave Phoenix, AZ 85012
Posting Details Salary: $19.1707 HRLY/$39,875.06 Salary Grade: 17 Closing Date: March 19, 2026
Job Summary Based on business needs, this position may function as a Centralized Records Coordinator or Redaction Specialist.
Centralized Records Coordinator – Performs statewide research in systems regarding child maltreatment records. Processes statewide and nationwide requests from the public, media, court personnel, and legal requests to aid in criminal prosecution and in making rulings for civil child custody matters. Conducts Department of Child Safety (DCS) out-of-state and law enforcement information requests for individuals whose a DCS report has been made. Ensures the safety of children in their jurisdictions when the family (parent, guardian, or custodian), at one time, were residents of Arizona including, but not limited to adult(s) (alleged perpetrators) and child/children (alleged victims) researches and as well as other state agencies for the release of confidential DCS report history.
Redaction Specialist – determines if a person is statutorily entitled to a DCS report history and/or case records and if so, redacts the reports/records in conformance with statute and policy. Conducts a systems research in Guardian and various county court websites.
Job Duties
Centralized Records Coordinator – Determines who is authorized to receive information, per state statute, and in the correct format. Researches in Guardian for all requests including, Dependency, court order and client requests for prior child maltreatment history.
Redaction Specialist – Performs redactions of all records in accordance with DCS policies and procedures and in accordance with Attorney General's Office training, logs, reviews, processes and sends out requests for confidential DCS history.
Completes daily/weekly statistical reports regarding production achieved. May require driving.
Other duties as assigned related to the position.
Knowledge of
Arizona Revised Statutes pertaining to confidentiality in the area of assignment
Redaction procedures and associated software
Processing requests for information from public, media, court, etc.
Skills In
Effective written and verbal communication
Problem identification, analysis, and resolution, including recommending a course of action regarding a wide variety of data from various computer sources and troubleshooting difficulties
Conflict management
Interpersonal relationships
Organization
Using computer hardware and software including Microsoft Office (Word, Outlook, and Excel, etc.)
Ability To
Learn the departments' specialized systems (e.g., Guardian) to research record availability
Apply statute and policy to varying types of records requests
Review records requests to ensure validity
Redact documents using available software
Accurately track requests
Maintain the strictest confidentiality
Pre-Employment Requirements This position requires driving or the use of a vehicle as an essential function of the job. Employees must possess a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business must maintain acceptable driving records and complete required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance as per Arizona Administrative Code (A.A.C.) R2-10-207.11.
Applicants must secure and maintain clearance from the DCS Central Registry.
All newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits
Affordable medical, dental, life, and short-term disability insurance plans
Top-ranked retirement and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.
Retirement Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility becomes effective after 27 weeks of employment.
Contact Us Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process, you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
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Records Management Specialist Job Location: LEGAL SERVICES ADMIN 3003 N Central Ave Phoenix, AZ 85012
Posting Details Salary: $19.1707 HRLY/$39,875.06 Salary Grade: 17 Closing Date: March 19, 2026
Job Summary Based on business needs, this position may function as a Centralized Records Coordinator or Redaction Specialist.
Centralized Records Coordinator – Performs statewide research in systems regarding child maltreatment records. Processes statewide and nationwide requests from the public, media, court personnel, and legal requests to aid in criminal prosecution and in making rulings for civil child custody matters. Conducts Department of Child Safety (DCS) out-of-state and law enforcement information requests for individuals whose a DCS report has been made. Ensures the safety of children in their jurisdictions when the family (parent, guardian, or custodian), at one time, were residents of Arizona including, but not limited to adult(s) (alleged perpetrators) and child/children (alleged victims) researches and as well as other state agencies for the release of confidential DCS report history.
Redaction Specialist – determines if a person is statutorily entitled to a DCS report history and/or case records and if so, redacts the reports/records in conformance with statute and policy. Conducts a systems research in Guardian and various county court websites.
Job Duties
Centralized Records Coordinator – Determines who is authorized to receive information, per state statute, and in the correct format. Researches in Guardian for all requests including, Dependency, court order and client requests for prior child maltreatment history.
Redaction Specialist – Performs redactions of all records in accordance with DCS policies and procedures and in accordance with Attorney General's Office training, logs, reviews, processes and sends out requests for confidential DCS history.
Completes daily/weekly statistical reports regarding production achieved. May require driving.
Other duties as assigned related to the position.
Knowledge of
Arizona Revised Statutes pertaining to confidentiality in the area of assignment
Redaction procedures and associated software
Processing requests for information from public, media, court, etc.
Skills In
Effective written and verbal communication
Problem identification, analysis, and resolution, including recommending a course of action regarding a wide variety of data from various computer sources and troubleshooting difficulties
Conflict management
Interpersonal relationships
Organization
Using computer hardware and software including Microsoft Office (Word, Outlook, and Excel, etc.)
Ability To
Learn the departments' specialized systems (e.g., Guardian) to research record availability
Apply statute and policy to varying types of records requests
Review records requests to ensure validity
Redact documents using available software
Accurately track requests
Maintain the strictest confidentiality
Pre-Employment Requirements This position requires driving or the use of a vehicle as an essential function of the job. Employees must possess a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business must maintain acceptable driving records and complete required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance as per Arizona Administrative Code (A.A.C.) R2-10-207.11.
Applicants must secure and maintain clearance from the DCS Central Registry.
All newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits
Affordable medical, dental, life, and short-term disability insurance plans
Top-ranked retirement and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.
Retirement Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility becomes effective after 27 weeks of employment.
Contact Us Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process, you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
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