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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

","Melville, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","newsday.jpg","hexCode","#D52B1E","headline","Award-Winning Local Media Powerhouse Serving Long Island & New York City","/companies/newsday-media-group","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/8752/newsday.jpg","hasJobSubmission","isSavedJob","similarJobs",[523,537,552,567,579],{"_435":434,"_439":524,"_470":471,"_462":463,"_248":525,"_446":526,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":527,"_431":533,"_473":474,"_436":132,"_487":488,"_478":534,"_489":442,"_490":535,"_492":493,"_494":536,"_496":497},["D",1774058400000],"Mohawk Industries - JobID: 1367547200 [Customer Service Representative] As a Customer Service Representative at Mohawk Industries, you'll: Process sales orders and resolve customer product or service issues; Provide customer account management in a call center environment, which may include order entry, order inquiry, product information, order status, pricing, stock check, and transportation management; Provide customer service for a high volume of inbound calls using ACD (Automated Call Distribution); Be responsible for keying in orders, processing faxes, and preparation of reports...Hiring Immediately >>\n","Mohawk Industries - JobID: 1367547200 [Customer Service Representative] As a Customer Service Representative at Mohawk Industries, you'll: Process ...",[528],{"_458":459,"_454":529,"_452":530,"_456":531,"_460":532},"San Antonio","San Antonio, TX, United States, 78208","TX","78208",["B","2954529941"],"/jobs/2954529941-customer-service-rep-ii-ssc","San Antonio, TX, United States","/jobs?location=San+Antonio%2C+TX%2C+United+States",{"_435":434,"_439":538,"_470":471,"_462":463,"_248":539,"_446":540,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":541,"_431":547,"_473":474,"_436":132,"_487":548,"_478":549,"_489":442,"_490":550,"_492":493,"_494":551,"_496":497},["D",1773435600000],"Customer Service Rep II - Ssc

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.\nOur close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.\nDal-Tile is currently seeking an exceptional Customer Service Representative to join our team! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.\nExpected base pay rates for the role will be between $23.41/hr and $29.22/hr at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company sponsored benefit programs.\nPrimary Objective\nTo ensure effective and efficient coordination between the company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues.\nMajor Function and Scope\nProvides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management.\nResponsible for keying in orders, processing faxes, and preparation of reports.\nInterfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.\nResponds to customer needs.\nParticipates in special projects and performs additional duties as required.\nExperience and Knowledge Required\nHigh School Diploma or GED equivalency required.\n1 or more years call center or customer service experience. Focus on customer account management preferred. Prior textile industry knowledge is preferred.\nCompetencies\nExcellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards. Ability to demonstrate strong organizational and problem-solving skills required. Ability to demonstrate strong interpersonal relationship building skills. Must have a moderate level of computer skills in Word and Excel. Must be detail oriented with the ability to multi-task, manage priorities, and manage time effectively. Ability to work in a fast-paced environment.\nOther Pertinent Job Information\nWhile performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.\nWe offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.\nDal-Tile is a proud supporter of our U.S. military, veterans, and their families - Thank You for Your Service! Active military, transitioning service members, and veterans are strongly encouraged to apply.\nMohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.\n","Customer Service Rep II - Ssc

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out...",[542],{"_458":459,"_454":543,"_452":544,"_456":545,"_460":546},"San Leandro","San Leandro, CA, United States, 94579","CA","94579",["B","2872920615"],"9 days ago","/jobs/2872920615-customer-service-rep-ii-ssc","San Leandro, CA, United States","/jobs?location=San+Leandro%2C+CA%2C+United+States",{"_435":434,"_439":553,"_470":471,"_462":463,"_248":554,"_446":555,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":556,"_431":562,"_473":474,"_436":132,"_487":563,"_478":564,"_489":442,"_490":565,"_492":493,"_494":566,"_496":497},["D",1773331200000],"Customer Service Rep II - SSC

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.\nDal-Tile is currently seeking an exceptional Customer Service Representative to join our team! As the Customer Service Representative, we need someone ready to provide various support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.\nExpected base pay rates for the role will be between $47,000 and $60,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company sponsored benefit programs.\nSign on Bonus: $1,250 paid after 30 days*\nPerfect Attendance Bonus: $750 paid at 90 days and 6 months*\nPrimary Objective\nTo ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues.\nPrimary Function and Scope\nProvides customer account management in a call center environment, which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management.\nProvides customer service for a high volume of inbound calls using ACD (Automated Call Distribution).\nResponsible for keying in orders, processing faxes, and preparation of reports.\nInterfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.\nParticipates in special projects and performs additional duties as required.\nExperience and Knowledge Required\nHigh School Diploma or GED equivalency required.\n3+ years of call center or customer service experience.\nFocus on customer account management preferred.\nCompetencies\nExcellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards. Ability to demonstrate strong organizational and problem-solving skills required. Ability to demonstrate strong interpersonal relationship-building skills. Must have a moderate level of computer skills in Word and Excel. Must be detail-oriented with the ability to multi-task, manage priorities, and manage time effectively. Ability to work in a fast-paced environment.\nOther Pertinent Job Information\nWhile performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift to 15-30 lbs and at certain times, you may be required to safely lift to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.\nWe offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.\nDal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply.\nMohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.\n","Customer Service Rep II - SSC

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out...",[557],{"_458":459,"_454":558,"_452":559,"_456":560,"_460":561},"Honolulu","Honolulu, HI, United States, 96814","HI","96814",["B","2861629139"],"10 days ago","/jobs/2861629139-customer-service-rep-ii-ssc","Honolulu, HI, United States","/jobs?location=Honolulu%2C+HI%2C+United+States",{"_435":434,"_439":568,"_470":471,"_462":569,"_248":570,"_446":540,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":571,"_431":575,"_473":576,"_436":132,"_487":548,"_478":577,"_489":442,"_490":550,"_492":578,"_494":551,"_496":497},["D",1773363600000],"Mohawk Industries","Customer Service Rep II - Ssc

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.\nOur close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.\nDal-Tile is currently seeking an exceptional Customer Service Representative to join our team! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.\nExpected base pay rates for the role will be between $23.41/hr and $29.22/hr at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company sponsored benefit programs.\nPrimary Objective\nTo ensure effective and efficient coordination between the company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues.\nMajor Function and Scope\nProvides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management.\nResponsible for keying in orders, processing faxes, and preparation of reports.\nInterfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.\nResponds to customer needs.\nParticipates in special projects and performs additional duties as required.\nExperience and Knowledge Required\nHigh School Diploma or GED equivalency required.\n1 or more years call center or customer service experience. Focus on customer account management preferred. Prior textile industry knowledge is preferred.\nCompetencies\nExcellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards. Ability to demonstrate strong organizational and problem-solving skills required. Ability to demonstrate strong interpersonal relationship building skills. Must have a moderate level of computer skills in Word and Excel. Must be detail oriented with the ability to multi-task, manage priorities, and manage time effectively. Ability to work in a fast-paced environment.\nOther Pertinent Job Information\nWhile performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.\nWe offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.\nDal-Tile is a proud supporter of our U.S. military, veterans, and their families - Thank You for Your Service! Active military, transitioning service members, and veterans are strongly encouraged to apply.\nMohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

",[572],{"_458":459,"_454":543,"_452":573,"_456":545,"_460":574},"San Leandro, CA, United States, 94577","94577",["B","2873015410"],"Work at Mohawk Industries","/jobs/2873015410-customer-service-rep-ii-ssc","/jobs?keyword=Mohawk+Industries",{"_435":434,"_439":580,"_470":471,"_462":569,"_248":581,"_446":540,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":582,"_431":586,"_473":576,"_436":132,"_487":587,"_478":588,"_489":442,"_490":484,"_492":578,"_494":495,"_496":497},["D",1773525600000],"Customer Service Rep II - Ssc

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.\nDal-Tile is currently seeking an exceptional Customer Service Representative to join our team! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.\nPrimary Objective\nTo ensure effective and efficient coordination between the company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues.\nMajor Function and Scope\nProvides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management.\nResponsible for keying in orders, processing faxes, and preparation of reports.\nInterfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.\nResponds to customer needs.\nParticipates in special projects and performs additional duties as required.\nExperience and Knowledge Required\nHigh school diploma or GED equivalency required. 1 or more years call center or customer service experience. Focus on customer account management preferred. Prior textile industry knowledge is preferred.\nCompetencies\nExcellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards. Ability to demonstrate strong organizational and problem-solving skills required. Ability to demonstrate strong interpersonal relationship building skills. Must have a moderate level of computer skills in Word and Excel. Must be detail oriented with the ability to multi-task, manage priorities, and manage time effectively. Ability to work in a fast-paced environment.\nOther Pertinent Job Information\nWhile performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.\nWe offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans, and their families - Thank You for Your Service! Active military, transitioning service members, and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

",[583],{"_458":459,"_454":455,"_452":584,"_456":457,"_460":585},"Boise, ID, United States, 83701","83701",["B","2883653116"],"8 days ago","/jobs/2883653116-customer-service-rep-ii-ssc","actionData","errors"]