
Commercial Lines Insurance Customer Service Representative
The Carlisle Group, Jackson, MS, United States
Customer Service Representative
Our client is a retail Agency servicing the state of Mississippi. They have built their business by making solid commitments to their business relationships with their producers, their companies and their service providers, to provide superior service and knowledge at all times. This position helps them to uphold that commitment to their customers in a family friendly work environment. Full benefit package including company paid Employee Life and Health Insurance and 401k.
Responsibilities:
Commercial insurance customer service skills including:
AMS 360 Management System Preferred
Answering Inquiries
Issuing payments
Quoting and issuing policies and endorsements
Exceptional phone skills
Brokering ancillary lines of business
Manage relationships between carriers and agents
Experience / Educational Requirements
Minimum of 4 years of customer service experience
Good interpersonal skills
Excel experience required
Ability to work as part of team
P&C license is required